It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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WQA Radio #339 - Dealing With Consumers
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Manage episode 378784051 series 1486297
Content provided by Water Quality Association Podcast and Water Quality Association. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Water Quality Association Podcast and Water Quality Association or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Welcome to WQA Radio, the weekly podcast from the Water Quality Association. Https://wqa.org. You can now find our podcasts on YouTube at https://youtube.com/@waterqualityassociationvideos. And in this episode, we’re going feature part of a session at the WQA Mid-Year Leadership Conference. It was a demonstration of how to and how not to deal ethically with potential customers, and how to accurately and fairly represent products, treatments and services. You’ll hear from moderator Justin Brazelton of Culligan of Ann Arbor/Detroit; DJ Shannahan with Sharp Water Culligan, Sabrina Hebert with Foundation Finance and Bob Maisner with Paragon Water. Later, we’ll have our motivational minute and WQA Tip.
…
continue reading
391 episodes
MP3•Episode home
Manage episode 378784051 series 1486297
Content provided by Water Quality Association Podcast and Water Quality Association. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Water Quality Association Podcast and Water Quality Association or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Welcome to WQA Radio, the weekly podcast from the Water Quality Association. Https://wqa.org. You can now find our podcasts on YouTube at https://youtube.com/@waterqualityassociationvideos. And in this episode, we’re going feature part of a session at the WQA Mid-Year Leadership Conference. It was a demonstration of how to and how not to deal ethically with potential customers, and how to accurately and fairly represent products, treatments and services. You’ll hear from moderator Justin Brazelton of Culligan of Ann Arbor/Detroit; DJ Shannahan with Sharp Water Culligan, Sabrina Hebert with Foundation Finance and Bob Maisner with Paragon Water. Later, we’ll have our motivational minute and WQA Tip.
…
continue reading
391 episodes
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