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Piloting Alaska Airlines with Compassion

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Manage episode 384753419 series 3400196
Content provided by Harvard Business School and Harvard Business School Prof. Ranjay Gulati. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Harvard Business School and Harvard Business School Prof. Ranjay Gulati or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

To pilot Alaska Airlines, CEO Ben Minicucci draws on his Italian immigrant roots and Canadian military training, which was put to the test during a tricky operation near the North Pole. Having first gained a reputation at the company as “the numbers guy,” Minicucci discusses how he has been evolving into a leader who cares deeply about Alaska Airline’s employees, customers, and the communities it serves.

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29 episodes

Artwork
iconShare
 
Manage episode 384753419 series 3400196
Content provided by Harvard Business School and Harvard Business School Prof. Ranjay Gulati. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Harvard Business School and Harvard Business School Prof. Ranjay Gulati or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

To pilot Alaska Airlines, CEO Ben Minicucci draws on his Italian immigrant roots and Canadian military training, which was put to the test during a tricky operation near the North Pole. Having first gained a reputation at the company as “the numbers guy,” Minicucci discusses how he has been evolving into a leader who cares deeply about Alaska Airline’s employees, customers, and the communities it serves.

  continue reading

29 episodes

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