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S3E17: 3 Things To Do - Keeping Client Turnover Down
Manage episode 393080630 series 1548349
Disclaimer: The content in this podcast is for informational and educational purposes only and does not constitute financial advice. Please consult with a financial professional to determine what may be best for your individual needs.
In the first part of a two-part series focusing on clients, we discuss three crucial actions to take in order to keep client turnover at a minimum. Client turnover can significantly impact your company's growth and bottom line, so it's crucial to implement powerful retention tactics. I discuss the importance of overwhelming clients with an exceptional onboarding experience, putting yourself in their shoes to understand their needs for communication and involvement, and the incredible impact of a dedicated customer concierge. These strategies not only help retain clients but also foster deep connections and loyalty, ultimately benefiting your business's long-term success. Join me in this insightful discussion and learn how to keep your clients happy and engaged for the long haul!
5 Key Takeaways:
- The cost of acquiring new clients vs. retaining existing ones
- Exceeding client expectations from the start by providing a thorough onboarding experience
- Understanding the client's perspective and ensuring regular communication to keep them informed
- Implementing a client concierge to provide personalized and attentive care for clients
- The importance of nurturing long-term relationships with clients for business growth and stability
Stay up to date with all of our Cash Flow updates by joining my mailing list: https://go.pamprior.com/stayconnected
✅ Subscribe to the Cashflow Podcast with Pam Prior:
🎙️ Podcast Page
📺 Youtube
🎧 Spotify
🍎 Apple Podcast
Learn more about Pam at: https://www.PamPrior.com
Want a Free Business Blueprint Call with Pam? Click Here: https://pamprior.me/business-blueprint-call
✨Follow Pam:
Facebook
Twitter
Instagram
TikTok
Produced by Francis Plata & Forward Press Media: www.forwardpressmedia.com
78 episodes
Manage episode 393080630 series 1548349
Disclaimer: The content in this podcast is for informational and educational purposes only and does not constitute financial advice. Please consult with a financial professional to determine what may be best for your individual needs.
In the first part of a two-part series focusing on clients, we discuss three crucial actions to take in order to keep client turnover at a minimum. Client turnover can significantly impact your company's growth and bottom line, so it's crucial to implement powerful retention tactics. I discuss the importance of overwhelming clients with an exceptional onboarding experience, putting yourself in their shoes to understand their needs for communication and involvement, and the incredible impact of a dedicated customer concierge. These strategies not only help retain clients but also foster deep connections and loyalty, ultimately benefiting your business's long-term success. Join me in this insightful discussion and learn how to keep your clients happy and engaged for the long haul!
5 Key Takeaways:
- The cost of acquiring new clients vs. retaining existing ones
- Exceeding client expectations from the start by providing a thorough onboarding experience
- Understanding the client's perspective and ensuring regular communication to keep them informed
- Implementing a client concierge to provide personalized and attentive care for clients
- The importance of nurturing long-term relationships with clients for business growth and stability
Stay up to date with all of our Cash Flow updates by joining my mailing list: https://go.pamprior.com/stayconnected
✅ Subscribe to the Cashflow Podcast with Pam Prior:
🎙️ Podcast Page
📺 Youtube
🎧 Spotify
🍎 Apple Podcast
Learn more about Pam at: https://www.PamPrior.com
Want a Free Business Blueprint Call with Pam? Click Here: https://pamprior.me/business-blueprint-call
✨Follow Pam:
Facebook
Twitter
Instagram
TikTok
Produced by Francis Plata & Forward Press Media: www.forwardpressmedia.com
78 episodes
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