))
The Data Elephant
Manage episode 394515792 series 3534580
Content provided by Partful. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Partful or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Join the chat with our data guru—Parris Hall alongside your hosts, Sam Burgess, and Tanya Tran, as they unravel the quirks and challenges in the world of aftersales and data management.
In this episode, we uncover the struggles and solutions in this critical domain.
We welcome Partful’s Head of Customer Success, Parris Hall, a seasoned professional immersed in aftersales data. Parris shares her insights into the types of data prevalent in OEM after-sales and the challenges posed by outdated processes.
The conversation delves into common data management practices, exploring formats and how aftersales teams handle information. Parris and Sam detail the issues arising from these practices and dissect the disconnect between engineering and aftersales.
Crucially, the episode offers actionable insights for OEMs seeking to revamp their data management strategies.
Tune in now to revolutionize your approach and stay ahead in the OEM landscape!
Resources mentioned:
9 episodes
Share
