Let Data Drive your Decisions | Brad Yoho joins Jimi Ryan on Shape Shift | Home Improvement | CRM
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ποΈ Dive into the latest Shape/Shift episode with host Jimi Ryan as he interviews Brad Yoho, COO of Dave Yoho and Associates, on the challenges and successes in the home improvement industry. In this insightful conversation, Brad shares his 21-year journey within the company, emphasizing the importance of teamwork and the impending transition to CEO. The discussion delves into the critical role of user-friendly CRM systems like Shape for effective data management and the value of data-driven decision-making. Brad's personal journey from sales struggles to expertise is highlighted, along with insights into effective lead management systems and post-sale communication strategies. Discover actionable steps for businesses to embrace technology, improve processes, and apply data-driven principles for success. π
Notes:
01:18 How do you fit into the Home Improvement space?
07:56 What's the most common thing people struggle with?
11:55 What's your role and what does the future look like?
13:36 Who is Dave Yoho?
16:20 What did you think about Shape?
22:23 *Brought to you by Shape*
22:41 "Let Data Drive Decisions"
26:57 Did you struggle with Sales or Marketing?
27:48 What is your DISC profile?
30:34 What is the best process for Home Improvement?
37:23 Trailer but don't change
40:39 What's low hanging fruit for a CRM Solution?
42:26 What's exciting about the Home Improvement future?
44:25 How is AI effecting Home Improvement?
48:40 Last words from Brad Yoho
Connect with Brad Yoho
LinkedIn: https://www.linkedin.com/in/bradyoho/
Connect with Jimi Ryan
https://linktr.ee/jimiryan
Sign up for a 15-min Demo of Shape
https://setshape.com/jimi
15 episodes