The Connector Podcast - Humanizing Finance: DACX's Journey to Deepen Client Connections
Manage episode 396125699 series 3403219
Have you ever walked away from a financial meeting feeling you missed a personal connection? Yannick from DACX joins us to unravel this phenomenon and reveals how his epiphany led to the birth of a company revolutionizing customer intimacy in the financial sphere. As we chatted with Yannick, his passion for blending tech-savvy solutions with the human touch in financial services became clear. The conversation ditches the traditional script of dry fiscal chatter and explores the spectrum of human emotions and connections that can transform the client experience.
This episode is about more than numbers and strategies; it's about understanding the person behind the portfolio. Yannick takes us on a journey from DACX's conception at a 2019 Hackathon to its mission to equip relationship managers with tools to mesh with clients on a deeper level. His stories are a testament to DACX's commitment to reshaping sales interactions, ensuring that you have a place at the financial table whether you're a microeconomics enthusiast or someone seeking genuine human dialogue. If you want to redefine how you think about customer relationships, pull up a chair—you won't want to miss a moment of this enlightening discussion.
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Cheers
Koen Vanderhoydonk
koen.vanderhoydonk@jointheconnector.com
#FinTech #RegTech #Scaleup #WealthTech
63 episodes