Vegemite, Stroopwafles, and AI based assessments: New sensation, or acquired taste?
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"Personnel selection is shaking on its foundations. Lots of the assessments that we have, that we do, suddenly we're not quite sure if they're still as effective.” “I feel as if now it's starting to become the responsibility of organizations who are hiring to make sure that people are using it (Chat GPT) in the same way so that that they can clearly state, “This is how you can use Chat GPT or cannot use Chat GPT” -Djurre Holtrop “From what I've seen, not many talent acquisition teams that I've encountered have really thought carefully about what they what message they wanna send to candidates about the use of technology. And I I think one one concern I do have is if the reaction to it is, “Oh, we've gotta monitor everything.” I just worry about the candidate experience impact that will have.” Patrick Dunlop Summary:In this episode I host Patrick Dunlop from Curtin University in Perth, Australia, and Djurre Holtrop from Tilburg University in the Netherlands, discussing the evolving role of AI in hiring and personnel selection and their research into the use of ChatGPT by job applicants.We traverse across three continents, bringing together two interesting foods, Vegemite and Stroopwafles as well as global insights on the use of AI in the hiring process. Together myself, Dunlop, an organizational psychologist, and Hultra, an assistant professor with a background in assessment psychology, delve into the practical and ethical implications of using large language models like GPT in job applications and recruitment.The conversation explores how AI is reshaping traditional hiring processes, with a focus on my guest’s research into the use of AI in enhancing cover letters and the potential biases and ethical considerations that emerge. The guests share insights from their ongoing research, including the impact of AI on candidates whose primary language is not English and how organizations might need to adapt their selection processes in response to technologies such as Chat GPT.. The episode also touches upon the future of AI in hiring, contemplating the balance between technological advancements and maintaining fairness and inclusivity in recruitment. Key Takeaways:
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- AI is significantly changing organizational selection systems, particularly in enhancing application materials like cover letters.
- Research into the use of LLMs in the hiring process is critical, but is difficult because of how fast things are moving.
- We can all agree that LLMs and GPT are going to create seismic shifts in hiring, but the “how remains unknown”
- Insights from different continents show a diverse understanding of AI's role in hiring and its broader implications.
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