The definitive business podcast from the BBC. Each week, the BBC's Evan Davis is joined by bosses, entrepreneurs and industry experts, to lift the lid on how their businesses work, and what it’s like to be in charge. They discuss a big issue, a big challenge, or a big question facing their industry. From managing AI to managing millennials, from supermarkets to supercharging a new product. And our guests will share their stories of success and failure along the way. Podcasts are published ev ...
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111: Visible & Invisible Work -- Susan Leigh Star (Part 1)
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Manage episode 405958188 series 2416900
Content provided by Talking About Organizations. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Talking About Organizations or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode, we focus on the emerging discourse from the 1990s on how automated systems would potentially change the very meaning of work. The discussion is on a seminal work of Susan Leigh Star and co-author Anselm Strauss, “Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work,” published in CSCW’s flagship journal, Computer-Supported Cooperative Work, in 1999. The article focuses on the challenges and risks of automating work processes without due consideration of all the invisible work done in an organization that systems designers might overlook. Moreover, it addresses the unintended consequences of making invisible background work visible, such as making it easier for managers to monitor and control.
…
continue reading
301 episodes
MP3•Episode home
Manage episode 405958188 series 2416900
Content provided by Talking About Organizations. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Talking About Organizations or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode, we focus on the emerging discourse from the 1990s on how automated systems would potentially change the very meaning of work. The discussion is on a seminal work of Susan Leigh Star and co-author Anselm Strauss, “Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work,” published in CSCW’s flagship journal, Computer-Supported Cooperative Work, in 1999. The article focuses on the challenges and risks of automating work processes without due consideration of all the invisible work done in an organization that systems designers might overlook. Moreover, it addresses the unintended consequences of making invisible background work visible, such as making it easier for managers to monitor and control.
…
continue reading
301 episodes
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