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111: Visible & Invisible Work -- Susan Leigh Star (Summary of Epiosode)
Manage episode 405958189 series 2416900
Content provided by Talking About Organizations. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Talking About Organizations or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
We will discuss Susan Leigh Star’s “Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work,” published in Computer-Supported Cooperative Work in 1999. The article deals with the challenges and risks of automating work processes without due consideration of all the invisible work done in an organization that systems designers might overlook.
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295 episodes
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Manage episode 405958189 series 2416900
Content provided by Talking About Organizations. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Talking About Organizations or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
We will discuss Susan Leigh Star’s “Layers of Silence, Arenas of Voice: The Ecology of Visible and Invisible Work,” published in Computer-Supported Cooperative Work in 1999. The article deals with the challenges and risks of automating work processes without due consideration of all the invisible work done in an organization that systems designers might overlook.
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continue reading
295 episodes
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