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Episode #88 What To Do About Patient Balances

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Manage episode 406947384 series 2801557
Content provided by Barbara C. Phillips, NP, FAANP, Barbara C. Phillips, NP, and FAANP. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Barbara C. Phillips, NP, FAANP, Barbara C. Phillips, NP, and FAANP or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Do you have a fair amount of outstanding patient balances and difficulties collecting?

Well, you’re not alone. It’s common, particularly in small practices, to struggle with collecting money from patients.

Most patients never blink an eye when asked for their co-pay, deductible, or other balances. They do everything they can to pay on time and in full.

But there seem to be a few who just don’t want to pay… ever.

It’s the 80/20 rule at work… 80% (or more) pay every time, but 20% of patients (or fewer) kick and scream when asked to tap their card or write a check.
So what's an NP to do?
Show notes at https://npbusiness.org/88

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  continue reading

91 episodes

Artwork
iconShare
 
Manage episode 406947384 series 2801557
Content provided by Barbara C. Phillips, NP, FAANP, Barbara C. Phillips, NP, and FAANP. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Barbara C. Phillips, NP, FAANP, Barbara C. Phillips, NP, and FAANP or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Do you have a fair amount of outstanding patient balances and difficulties collecting?

Well, you’re not alone. It’s common, particularly in small practices, to struggle with collecting money from patients.

Most patients never blink an eye when asked for their co-pay, deductible, or other balances. They do everything they can to pay on time and in full.

But there seem to be a few who just don’t want to pay… ever.

It’s the 80/20 rule at work… 80% (or more) pay every time, but 20% of patients (or fewer) kick and scream when asked to tap their card or write a check.
So what's an NP to do?
Show notes at https://npbusiness.org/88

Find us on Social:

  continue reading

91 episodes

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