The Family Business was Just the Start with Steve Cornwell of Northpass

Growth Currents

Steve Cornwell is the visionary CEO at Northpass. With a wealth of experience in the technology and e-learning industries, Steve has been at the forefront of driving innovation and transformation through scaling customer training and education. As the head of Northpass, a leading learning management system platform, Steve has been instrumental in revolutionizing the way organizations train and develop their employees, helping them unlock their full potential and achieve remarkable results.

In this episode, Steve shares Northpass's journey to success and growth, including their decision to take outside funding and the benefits and drawbacks of such a decision. He shares insights into the changes and focus shifts Northpass made to drive growth and attract partners like Gainsight, he delves into the origin story of Northpass, highlighting the problem it aimed to solve in customer training and its evolution into a recognized leader in digital customer education, as well as the importance of company culture, hiring the right people, and building a desirable work environment. In addition, Steve shares the challenges faced as a first-time founder, including recruiting employees and acquiring customers, and more.