When Referrals Go Wrong
Manage episode 407363340 series 3559728
Growing your business by both giving and receiving referrals can be trickier than you might initially think. In this episode, Jasmine and Ellen share all the ways referrals can go wrong with clients and vendors… and how to make it right.
In this episode, you will learn:
What to do when you get sent a screenshot from an email thread of an unhappy referral
How feedback is the missing link to worry-free referrals
All-things-hair-removal (ouch!)
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