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The Strategic Advantage of Modern Airline Digital Commerce Tech Stack [flyadeal Case Study]
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Another exciting Diggintravel Podcast episode, featuring an in-depth discussion with Surya Kuchibotla, Head of eCommerce and Distribution at flyadeal.
Discover how flyadeal is building a modern digital commerce tech stack and leveraging technology to carve out a competitive edge.
Key podcast highlights:
- Flyadeal's unique organizational model
- How flyadeal is running consolidated, end-to-end digital marketing campaigns utilizing CDP
- How to do airline personalization on three levels
- Flyadeal's approach to AI-driven personalization and conversational commerce on WhatsApp
RESOURCES:
You can find the full article with examples, screenshots, key concepts, quotes, and other notes from this chat here:
https://diggintravel.com/modern-airline-digital-commerce-stack-flyadeal/
You can find how airline marketers can build relevant, timely, trustworthy customer experiences on autopilot with AI here:
https://useinsider.com/sirius-ai-generative-ai-solution-for-customer-experience/
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