SHIFT BREAK: Beyond the Metrics

Keys To The Shop : Equipping Coffee Shop Leaders

Business success leaves clues. Metrics such as labor percentage, COGs, Employee Turnover Rate, and more are all measurements we use to both guide how validate past decisions and guide future decisions. But what about the intangibles that the numbers themselves have a hard time showing?

On this Shift break episode we will be talking about why we need to focus on the numbers as well as the deeper meaning and intangible areas of the life of the business that contribute in a way that often cannot be tracked, but NEED to be invested into for the coffee shop to thrive.

If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email [e-mail] of book a free call now:

https://calendly.com/chrisdeferio/30min

Listen to related episodes:

• 227 : Connecting with Hearts and Minds
• 302 : Data’s Roll in the Success of your Shop w/ Mark Calhoun and Jim Strarcev of Perfect Cube
• 009 : How to Approach Data and Metrics w/ Simon Ouderkirk : Simon shows us how we should be thinking of numbers and their relation to our shops, baristas, and businesses
• 405: Beyond the Schedule w/ Wil Brawley of Schedulefly
• 311 : Why Your Coffee Shop Needs Open Book Management w/ Larry Chase
• Vanity Metrics
• 341: How to Think About Success

Thank you to out sponsors!

Everything you need for back of the house operations https://rattleware.qualitybystainless.com/

The best and most revered espresso machines on the planet: www.lamarzoccousa.com