Own Your Role: Shifting your Mindset from an Employee to an Owner, Back Up Equipment & Responding to Reviews
Manage episode 415611488 series 3556650
In this conversation, Jason and Lap get carried away and what begins as a discussion about owner vs employee mentality, transitions into back up systems and the again to responding to negative reviews. As a result, this is a LONG one!
So, sit back and join as they talk about the importance of adopting an owner mentality rather than an employee mentality in running a photo booth business. They emphasize the need to take responsibility, make hard decisions, and prioritize the success of the business over personal gain. They also discuss the importance of handling client complaints professionally, being proactive in planning and troubleshooting, and providing exceptional service to create a memorable photo booth experience. Additionally, they highlight the significance of recognizing strengths and weaknesses, delegating tasks, and having backup systems in place to ensure smooth operations. In this part of the conversation, the importance of backup equipment and having a network of support is discussed. Building relationships with competitors and being willing to help each other out in times of need is emphasized. The need for backup tools and equipment, as well as knowledge of software and photography basics, is highlighted. Taking initiative and learning new skills is encouraged, as it allows for greater preparedness and problem-solving. Finally, the importance of addressing issues and implementing solutions is emphasized as a key aspect of being a successful owner. In this conversation, Jason and LX PIX INC discuss the importance of taking responsibility and leading by example in the photo booth industry. They emphasize the need for owners to be proactive and find solutions to problems, rather than blaming others. They share personal experiences of adapting to unexpected situations and going above and beyond for clients. The conversation also covers the importance of being prepared for technical difficulties and handling last-minute changes. They discuss the significance of responding to complaints and negative reviews with genuine empathy and offering solutions. The conversation concludes with a reminder to engage with ProBoothTalk through reviews, subscriptions, and joining their Facebook group.
24 episodes