It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Content provided by Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy, Ron Pereira: Lean Thinker, and Co-Founder of Gemba Academy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy, Ron Pereira: Lean Thinker, and Co-Founder of Gemba Academy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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GA 526 | Managing Expectations with Jason Henderson
MP3•Episode home
Manage episode 415966010 series 2460675
Content provided by Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy, Ron Pereira: Lean Thinker, and Co-Founder of Gemba Academy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy, Ron Pereira: Lean Thinker, and Co-Founder of Gemba Academy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This week's guest is Jason Henderson. Ron and Jason discussed what managing expectations looks like, scientific thinking, dealing with negativity, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quotes that Jason likes (2:25) His background (4:21) How he discovered lean (8:46) What managing expectations means to Jason (10:04) Some examples (12:48) How Jason deals with negativity (18:32) Advice for anyone who is struggling (21:45) What Jason would tell his younger self (23:39) Podcast Resources Right Click to Download this Podcast as an MP3 Jason on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What does managing expectations mean to you?
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254 episodes
GA 526 | Managing Expectations with Jason Henderson
Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
MP3•Episode home
Manage episode 415966010 series 2460675
Content provided by Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy, Ron Pereira: Lean Thinker, and Co-Founder of Gemba Academy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy, Ron Pereira: Lean Thinker, and Co-Founder of Gemba Academy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This week's guest is Jason Henderson. Ron and Jason discussed what managing expectations looks like, scientific thinking, dealing with negativity, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn: The quotes that Jason likes (2:25) His background (4:21) How he discovered lean (8:46) What managing expectations means to Jason (10:04) Some examples (12:48) How Jason deals with negativity (18:32) Advice for anyone who is struggling (21:45) What Jason would tell his younger self (23:39) Podcast Resources Right Click to Download this Podcast as an MP3 Jason on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What does managing expectations mean to you?
…
continue reading
254 episodes
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