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Post Mortem: : Dutch Bros vs. Starbucks: Contrasting Earnings Results

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Manage episode 417539305 series 3005470
Content provided by Sean Emory from Avory and Co. and Sean Emory from Avory. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sean Emory from Avory and Co. and Sean Emory from Avory or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Summary

Dutch Bros and Starbucks are taking different approaches in the coffee market. Dutch Bros focuses on decadent offerings and drive-through service, while Starbucks offers a mass-market, somewhat premium experience. Dutch Bros is experiencing strong growth in units, revenue, and same-store sales, while Starbucks is seeing negative same-store sales. Dutch Bros emphasizes brand identity, customer service, and experiential moments, while Starbucks is leaning towards discounting to bring back customers. We break it down more.

Chapters

00:00 Introduction and Background

02:26 Dutch Bros' Growth: Units, Revenue, and Margins

03:24 Starbucks' Challenge: Negative Same-Store Sales

05:45 The Importance of Brand Identity and Customer Service

09:33 Starbucks' Strategy: Discounting

11:29 Retail Sales Trends

  continue reading

79 episodes

Artwork
iconShare
 
Manage episode 417539305 series 3005470
Content provided by Sean Emory from Avory and Co. and Sean Emory from Avory. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sean Emory from Avory and Co. and Sean Emory from Avory or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Summary

Dutch Bros and Starbucks are taking different approaches in the coffee market. Dutch Bros focuses on decadent offerings and drive-through service, while Starbucks offers a mass-market, somewhat premium experience. Dutch Bros is experiencing strong growth in units, revenue, and same-store sales, while Starbucks is seeing negative same-store sales. Dutch Bros emphasizes brand identity, customer service, and experiential moments, while Starbucks is leaning towards discounting to bring back customers. We break it down more.

Chapters

00:00 Introduction and Background

02:26 Dutch Bros' Growth: Units, Revenue, and Margins

03:24 Starbucks' Challenge: Negative Same-Store Sales

05:45 The Importance of Brand Identity and Customer Service

09:33 Starbucks' Strategy: Discounting

11:29 Retail Sales Trends

  continue reading

79 episodes

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