Ep.32-You're Never Too Big To Do The Right Thing With Arnold Gacita of Petra Automotive Products
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Want to add strategic pricing to your marketing tool box? Go to InteliChek or call 877-827-7273 and ask about our InteliShare Series! InteliShare contains all of our promotional tools that you can use to promote your favorable prices, including our InteliAds, the printable flyers that you can show off in easel displays, InteliMedia, for your Digital Media Boards AND InteliWidgets, so you can show off price comparisons on your website and even let your customers schedule from the widget. Summary Arnold Gacita, President and CEO of Petra Automotive Products, shares his journey in the automotive aftermarket industry and the founding of Petra Cares, a charity that supports young adults exiting the foster care program. He discusses the growth and success of Petra Automotive Products, which operates in 48 countries and manufactures products for OEMs and dealerships. Gacita also highlights the importance of gratitude and appreciation, drawing from his experience as an immigrant fleeing Castro-controlled Cuba. He explains the mission of Petra Cares to provide education and job opportunities for foster care youth, addressing the technician shortage and making a positive impact on their lives. Arnold Gacita emphasizes the importance of doing the right thing, having mentors, and building a strong team. He believes that no one is too big to do the right thing and that having a mentor is crucial for learning what to do and what not to do. Gacita also highlights the significance of having the right people on your team and not caring about who gets credit. He shares the culture at Petra, where individuals are empowered to make the right decisions and strive to make clients raving fans. Takeaways
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- Petra Automotive Products manufactures products for OEMs and dealerships in 48 countries and has experienced significant growth.
- Arnold Gacita's journey in the automotive aftermarket industry spans 32 years, and he attributes his success to hard work and the right people on his team.
- Petra Cares is a charity founded by Gacita that supports young adults exiting the foster care program by providing education and job opportunities.
- Gacita emphasizes the importance of gratitude and appreciation, which he learned from his experience as an immigrant fleeing Castro-controlled Cuba.
- Petra Cares aims to address the technician shortage by training foster care youth to become technicians and providing job placement. You're never too big to do the right thing and be the first one in, first one out.
- Having mentors is important for learning what to do and what not to do.
- Building a strong team and empowering them to make the right decisions is crucial for success.
- Strive to make clients raving fans by providing exceptional service and striving for perfection.
- Making a Difference: Petra Cares and the Impact on Foster Care Youth
- Gratitude and Appreciation: Lessons from a First-Generation American The Value of Mentors in Business
- The Importance of Doing the Right Thing
- "We are in 48 countries. We're in about 5,000 dealerships nationwide."
- "You don't take things for granted. You thank God every day for what you got."
- "In a seven week course, we turn them into a level one technician."
- "You're never too big to do the right thing"
- "If you don't care who gets credit, you can do a lot of things"
- "Our goal is that our clients become raving fans"
54 episodes