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Unlocking the Sales Secrets: The Art of Earning Trust and Setting Expectations
Manage episode 418407726 series 3494706
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Summary:
In this episode of the Revenue Accelerators Podcast, Deep Trikannad interviews Richard Harris, the null of The Harris Consulting Group. Richard shares his background in sales, starting from his first job selling jolly ranchers in school to working in retail and eventually moving into inside sales and consulting. He talks about his focus on earning the right to ask questions in sales and building trust with clients. Richard also discusses the concept of a respect contract, where both parties set expectations and agree to treat each other fairly in a sales conversation. He recommends using tools like Fathom for note-taking and active participation in meetings. The episode ends with a conversation about using different sales methodologies and the importance of coaching in sales management.
Key points:
- Richard's background in sales, from selling jolly ranchers to working in retail and inside sales
- The importance of earning the right to ask questions in sales and building trust with clients
- The concept of a respect contract in sales, where both parties set expectations and agree to treat each other fairly
- Using tools like Fathom for note-taking and active participation in meetings
- The use of different sales methodologies and the importance of coaching in sales management
Note: The transcript provided may not be 100% accurate to the spoken episode but provides an overall sense of the discussed topic.
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In this episode of the Revenue Accelerators Podcast, Deep Trikannad interviews Richard Harris, the null of The Harris Consulting Group. Richard shares his background in sales, starting from his first job selling jolly ranchers in school to working in retail and eventually moving into inside sales and consulting. He talks about his focus on earning the right to ask questions in sales and building trust with clients. Richard also discusses the concept of a respect contract, where both parties set expectations and agree to treat each other fairly in a sales conversation. He recommends using tools like Fathom for note-taking and active participation in meetings. The episode ends with a conversation about using different sales methodologies and the importance of coaching in sales management.
Key points:
- Richard's background in sales, from selling jolly ranchers to working in retail and inside sales
- The importance of earning the right to ask questions in sales and building trust with clients
- The concept of a respect contract in sales, where both parties set expectations and agree to treat each other fairly
- Using tools like Fathom for note-taking and active participation in meetings
- The use of different sales methodologies and the importance of coaching in sales management
Note: The transcript provided may not be 100% accurate to the spoken episode but provides an overall sense of the discussed topic.
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