What retailers can learn from Coffee Shops: After the Show

Rooted in Retail

In this episode of 'After the Show', host Crystal Vilkaitis discusses various topics related to retail growth and challenges, focusing on insights drawn from a conversation with Andrew and Claire Bowen, authors of the bestselling book 'The Daily Grind'. Through exploring the importance of being famous for something in your retail business, tips on checking profits weekly, and strategies for driving foot traffic, the episode offers actionable advice for retail store owners. Also covered are ideas for adding a coffee element or a popup shop to enhance customer experience and foot traffic, hiring for both culture and skill, and leveraging customer reviews for improvement.

Let’s Dive In!

00:00 Welcome to After the Show

00:53 Some reminders and announcements

01:57 When can you join us live?

02:38 Are you known for something?

04:32 How often are you checking your numbers?

06:03 Marketing to manage your foot traffic (Consider using email)

10:28 Could you have a coffee cart or popup shop in your store? What kind of experience would that be for your customers?

13:43 Get on the waitlist for the next Oasis of Opportunity Retreat

14:16 Should you hire for culture or for skill?

19:00 Little changes can make a big difference - how do you find new ideas for improvements/changes in your store? Staff feedback and reviews might be the answer.

25:48 Celebrate our one-year anniversary of Rooted in Retail next week!

Join us in the Rooted in Retail Facebook Group - https://www.facebook.com/groups/rootedinretail
Get all of the resources mentioned in today's episode at https://www.crystalmediaco.com/episodes/what-retailers-can-learn-from-coffee-shops-after-the-show/

Join the Rooted in Retail Facebook Group to continue the conversation - https://www.facebook.com/groups/rootedinretail
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Chapters

1. Welcome to After the Show (00:00:00)

2. Some reminders and annoucements (00:00:53)

3. When can you join us live? (00:01:57)

4. Are you known for something? (00:02:38)

5. How often are you checking your numbers? (00:04:32)

6. Marketing to manage your foot traffic (Consider using email) (00:06:03)

7. Could you have a coffee cart in your store? What kind of experience would that be for your customers? (00:10:28)

8. Get on the waitlist for the next Oasis of Opportunity Retreat (00:13:43)

9. Should you hire for culture or for skill? (00:14:16)

10. Little changes can make a big difference - how do you find new ideas for improvements/changes in your store? Feedback and reviews might be the answer. (00:19:00)

11. Celebrate our one-year anniversary of Rooted in Retail next week! (00:25:48)