))
Empowering Women: Mastering Difficult Business Conversations
Manage episode 424830016 series 3483794
Content provided by Damaris Ramirez. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Damaris Ramirez or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Can women navigate difficult conversations in business with the same confidence as their male counterparts? Join me, Damaris Ramirez, on "Amigas, Let's Talk," as we tackle this provocative question head-on. This episode is packed with actionable insights and strategies to help you handle challenging discussions about pay, benefits, poor performance, and more—without compromising your authenticity or values. Together, we'll explore how transparency, empathy, and strategic communication can empower you to boost your leadership skills, gain respect, and influence your professional environment.
We'll also dive into effective customer communication techniques to handle pricing objections and manage complaints like a pro. Learn how flexible payment options, tiered pricing, and emphasizing your expertise can justify your costs while keeping your prices steady. Plus, discover the transformative power of active listening, sincere apologies, and prompt resolutions in maintaining customer loyalty. To enhance your understanding even further, we recommend Leigh Caldwell's "The Psychology of Price" and Stephen Covey's "The Seven Habits of Highly Effective People." So grab your coffee or tea, and let's talk about mastering these essential conversations with confidence and grace.
Chapters
1. Empowering Women: Mastering Difficult Business Conversations (00:00:00)
2. Navigating Difficult Conversations in Business (00:00:02)
3. Effective Customer Communication Strategies (00:18:20)
9 episodes
Share
