Interview with Christy Forest - Livehire
Manage episode 426902129 series 3551735
# Company Overview
- LiveHire is a B2B recruitment software technology founded in 2011
- Provides a talent community platform for candidates to express interest in companies
- Offers two-way texting capability for improved communication
- Over 200 clients in Australia and about a dozen in North America
# Key Features and Benefits
- Reduces time to hire by almost 50%
- Increases diversity rates by approximately 30%
- Improves candidate quality and speed of hiring
- Average response time on the platform is 17 minutes
- Enables total talent acquisition (contingent and permanent hiring)
# Recent Performance
- Improved financial position and underlying fundamentals
- Reduced cost base
- Strong net revenue retention metrics in SaaS business
- Achieved cashflow positive quarter
- 35% growth in North American business over last six months
# Industry Trends
- Shift towards multidimensional work (contractor, permanent, gig economy)
- Companies need more agile workforce strategies
- Increasing focus on total talent acquisition
- Growing importance of direct sourcing in contingent hiring
# North American Market
- Same technology platform as Australia
- Well-suited for Fortune 100 companies transforming contingent hiring
- Nearly 50% of labor market is contractor-based
- Potential for significant cost savings for clients
# Partnerships
- Manpower Tapfin partnership for direct sourcing
- SAP partnership for total talent capability
- Integration with both permanent and contingent hiring processes
# AI Integration
- Viewed as an opportunity, not a threat
- Uses third-party AI (e.g., Anthropic Clod) for specific functions
- Focus on ethical AI implementation
- AI applications include job description creation, CV parsing, and skill matching
- Emphasis on improving recruiter and candidate experience
# Company Strengths
- Humanized technology approach
- Adaptability to changing labor market dynamics
- Strong platform fundamentals
- Committed staff and high client satisfaction ratings
- Survival and growth through challenging economic periods
# Future Outlook
- Positioned to meet evolving labor market needs
- Continued focus on growth and cost management
- Expansion of AI capabilities in recruitment processes
- Potential for further global expansion
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