Artwork

Content provided by Council on Licensure, Enforcement and Regulation and Council on Licensure. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Council on Licensure, Enforcement and Regulation and Council on Licensure or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Episode 79: Digital Technologies within Regulatory Agencies: Usage and Perceptions

25:09
 
Share
 

Manage episode 427998332 series 2373197
Content provided by Council on Licensure, Enforcement and Regulation and Council on Licensure. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Council on Licensure, Enforcement and Regulation and Council on Licensure or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

CLEAR and Tyler Technologies partnered to conduct a survey to examine the use and perception of digital technologies within regulatory agencies. Listen as the survey report authors discuss the findings and perceptions about adoption of online services by regulatory agencies, centralized payment systems, digital profiles for licensees and members of the public, and the role of AI in enhancing interactions with stakeholders. What are the implications of the survey findings regarding stakeholders’ satisfaction rates with the quality of technology tools? What future steps are recommended to improve regulatory agencies’ technology usage and stakeholder engagement?

Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode79_Online_Engagement_Survey_070924_transcript.pdf

  continue reading

81 episodes

Artwork
iconShare
 
Manage episode 427998332 series 2373197
Content provided by Council on Licensure, Enforcement and Regulation and Council on Licensure. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Council on Licensure, Enforcement and Regulation and Council on Licensure or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

CLEAR and Tyler Technologies partnered to conduct a survey to examine the use and perception of digital technologies within regulatory agencies. Listen as the survey report authors discuss the findings and perceptions about adoption of online services by regulatory agencies, centralized payment systems, digital profiles for licensees and members of the public, and the role of AI in enhancing interactions with stakeholders. What are the implications of the survey findings regarding stakeholders’ satisfaction rates with the quality of technology tools? What future steps are recommended to improve regulatory agencies’ technology usage and stakeholder engagement?

Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode79_Online_Engagement_Survey_070924_transcript.pdf

  continue reading

81 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Quick Reference Guide