Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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882: The Evolution of Luxury Hospitality as Seen Through 107 year old Halekulani
MP3•Episode home
Manage episode 428129770 series 1167923
Content provided by No Vacancy Live. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by No Vacancy Live or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Peter Shaindlin, COO of Halekulani Corporation, discusses the importance of providing an iconic experience for guests and how luxury hospitality has evolved over time. In this interview you’ll hear:
- Halekulani is a 107-year-old hotel with a rich history and tradition of hospitality.
- Luxury hospitality is about more than just the physical amenities; it's about creating a feeling and an emotional connection.
- Guests are looking for safe havens that provide respite from the craziness of the world.
- Halekulani offers two distinct experiences: the traditional luxury of Halekulani and the contemporary, accessible luxury of Ala Puna.
- Both Halekulani and Halepuna Waikiki place importance on human connection and delivering excellent service, but one is more traditional while the other more modern in its service approach.
- Shaindlin believes that luxury hotels should not lose their soulfulness and become purely transactional experiences.
1358 episodes
MP3•Episode home
Manage episode 428129770 series 1167923
Content provided by No Vacancy Live. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by No Vacancy Live or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Peter Shaindlin, COO of Halekulani Corporation, discusses the importance of providing an iconic experience for guests and how luxury hospitality has evolved over time. In this interview you’ll hear:
- Halekulani is a 107-year-old hotel with a rich history and tradition of hospitality.
- Luxury hospitality is about more than just the physical amenities; it's about creating a feeling and an emotional connection.
- Guests are looking for safe havens that provide respite from the craziness of the world.
- Halekulani offers two distinct experiences: the traditional luxury of Halekulani and the contemporary, accessible luxury of Ala Puna.
- Both Halekulani and Halepuna Waikiki place importance on human connection and delivering excellent service, but one is more traditional while the other more modern in its service approach.
- Shaindlin believes that luxury hotels should not lose their soulfulness and become purely transactional experiences.
1358 episodes
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