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Episode 2 - Antonio (Chi) Rodriguez from Outposter
Manage episode 429119321 series 3585841
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Chi (Head of HR) discusses his extensive background in the BPO industry, spanning nearly 20 years, and how the industry has evolved over time.
He highlights the key reasons for outsourcing to the Philippines, including English fluency, a large talent pool, cost savings, and government support.
Chi also talks about the impact of COVID-19 on the industry, leading to the adoption of work-from-home and hybrid work models.
Chi shares his personal journey with Outposter and the company's culture of treating employees like family. Additionally, Chi discusses the future trends in the BPO industry, with new roles and industries exploring outsourcing.
Chi provides a tip for companies considering hiring remotely in the Philippines, emphasising the benefits of cost savings and access to a talented workforce.
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