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#196: Will Guidara, former owner of Eleven Madison Park – Make people feel seen
Manage episode 429444320 series 2782630
As leaders, how we make people feel is SO important.
This week, learn how to make the people you serve feel seen and understood. It’s the power of “unreasonable hospitality,” a term that helped Will Guidara make his restaurant, Eleven Madison Park, the #1 restaurant in the world in 2017.
You don’t have to be in the hospitality industry to find lots of takeaways here to help your business rise to the top.
You’ll also learn:
- Why you should tell people what you’re good at
- How to give criticism
- The big risk you take by thinking you need to be perfect all the time
- Two keys to building a learning culture
———
FEATURED RESOURCE
The How Leaders Lead mobile app
Download the app and scale up your leadership skills in under 2 minutes a day
312 episodes
Manage episode 429444320 series 2782630
As leaders, how we make people feel is SO important.
This week, learn how to make the people you serve feel seen and understood. It’s the power of “unreasonable hospitality,” a term that helped Will Guidara make his restaurant, Eleven Madison Park, the #1 restaurant in the world in 2017.
You don’t have to be in the hospitality industry to find lots of takeaways here to help your business rise to the top.
You’ll also learn:
- Why you should tell people what you’re good at
- How to give criticism
- The big risk you take by thinking you need to be perfect all the time
- Two keys to building a learning culture
———
FEATURED RESOURCE
The How Leaders Lead mobile app
Download the app and scale up your leadership skills in under 2 minutes a day
312 episodes
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