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889: Unpacking the Root Causes of Employee Engagement Issues in Hospitality

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Manage episode 431495125 series 1167923
Content provided by No Vacancy Live. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by No Vacancy Live or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

We’re delving deep into the root challenges of employee engagement and retention in the hospitality industry. Our guest, Szilvia Olah, Employee Experience Designer from The Strengths Company, joins us from Dubai.

Key Highlights:

  • Common Complaints: Discussion on the prevalent issues of low employee engagement and high turnover rates in hospitality.
  • Root Causes vs. Symptoms: Identifying the difference between addressing the root causes of disengagement versus merely treating the symptoms.
  • The Role of Technology: Exploring how technology can be used to streamline HR tasks and enhance the employee experience.
  • Employee Experience Design: Sylvia introduces a framework for designing better employee experiences, inspired by guest experience strategies.
  • Motivation Over Engagement: The importance of understanding employee motivation and moving beyond traditional engagement metrics.
  • Generational Differences: How changing workforce demographics and attitudes are impacting retention strategies.
  • Leadership and Mindset: The need for a cultural shift in leadership approaches to accommodate modern work values.
  • Practical Solutions: Offering practical advice on creating a motivating work environment and leveraging employee strengths.

This is a no-holds-barred discussion exploring innovative ways to improve employee satisfaction and retention in the hospitality sector.

Subscribe to our newsletter Text hotel to 66866

Visit novacancynews.com

  continue reading

1355 episodes

Artwork
iconShare
 
Manage episode 431495125 series 1167923
Content provided by No Vacancy Live. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by No Vacancy Live or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

We’re delving deep into the root challenges of employee engagement and retention in the hospitality industry. Our guest, Szilvia Olah, Employee Experience Designer from The Strengths Company, joins us from Dubai.

Key Highlights:

  • Common Complaints: Discussion on the prevalent issues of low employee engagement and high turnover rates in hospitality.
  • Root Causes vs. Symptoms: Identifying the difference between addressing the root causes of disengagement versus merely treating the symptoms.
  • The Role of Technology: Exploring how technology can be used to streamline HR tasks and enhance the employee experience.
  • Employee Experience Design: Sylvia introduces a framework for designing better employee experiences, inspired by guest experience strategies.
  • Motivation Over Engagement: The importance of understanding employee motivation and moving beyond traditional engagement metrics.
  • Generational Differences: How changing workforce demographics and attitudes are impacting retention strategies.
  • Leadership and Mindset: The need for a cultural shift in leadership approaches to accommodate modern work values.
  • Practical Solutions: Offering practical advice on creating a motivating work environment and leveraging employee strengths.

This is a no-holds-barred discussion exploring innovative ways to improve employee satisfaction and retention in the hospitality sector.

Subscribe to our newsletter Text hotel to 66866

Visit novacancynews.com

  continue reading

1355 episodes

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