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Incident Response Essentials: From Postmortems to Communication Strategies - DevOps 212
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Manage episode 435569291 series 2529949
Content provided by Charles M Wood. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Charles M Wood or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In today's episode, Warren, Will, and special guest Falit Jain dive deep into the intricate world of incident management and response, drawing from rich experiences at tech giants like Amazon and Disney. They explore real-life scenarios, including Amazon's complex debugging challenges with over 150 engineers maintaining their detail page, and the high stakes of live streaming events at Disney.\
Join them as they discuss the crucial aspects of effective incident response, from the importance of familiarity with systems and the role of on-call processes to the value of communication and meticulous postmortems. They also deep-dive into cultural influences from leadership, the balance between new feature launches and system stability, and the significance of metrics like mean time to resolution and error budgets.
Socials
Picks
Become a supporter of this podcast: https://www.spreaker.com/podcast/adventures-in-devops--6102036/support.
…
continue reading
Join them as they discuss the crucial aspects of effective incident response, from the importance of familiarity with systems and the role of on-call processes to the value of communication and meticulous postmortems. They also deep-dive into cultural influences from leadership, the balance between new feature launches and system stability, and the significance of metrics like mean time to resolution and error budgets.
Socials
- LinkedIn: Falit Jain
Picks
- Warren - Radical Focus
- Will - The Sacred Mushroom and the Cross
Become a supporter of this podcast: https://www.spreaker.com/podcast/adventures-in-devops--6102036/support.
260 episodes
MP3•Episode home
Manage episode 435569291 series 2529949
Content provided by Charles M Wood. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Charles M Wood or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In today's episode, Warren, Will, and special guest Falit Jain dive deep into the intricate world of incident management and response, drawing from rich experiences at tech giants like Amazon and Disney. They explore real-life scenarios, including Amazon's complex debugging challenges with over 150 engineers maintaining their detail page, and the high stakes of live streaming events at Disney.\
Join them as they discuss the crucial aspects of effective incident response, from the importance of familiarity with systems and the role of on-call processes to the value of communication and meticulous postmortems. They also deep-dive into cultural influences from leadership, the balance between new feature launches and system stability, and the significance of metrics like mean time to resolution and error budgets.
Socials
Picks
Become a supporter of this podcast: https://www.spreaker.com/podcast/adventures-in-devops--6102036/support.
…
continue reading
Join them as they discuss the crucial aspects of effective incident response, from the importance of familiarity with systems and the role of on-call processes to the value of communication and meticulous postmortems. They also deep-dive into cultural influences from leadership, the balance between new feature launches and system stability, and the significance of metrics like mean time to resolution and error budgets.
Socials
- LinkedIn: Falit Jain
Picks
- Warren - Radical Focus
- Will - The Sacred Mushroom and the Cross
Become a supporter of this podcast: https://www.spreaker.com/podcast/adventures-in-devops--6102036/support.
260 episodes
All episodes
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