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Building Bridges Between UX and CX: A Chat with Sarah Bloomer
Manage episode 172891745 series 127839
Content provided by The Rosenfeld Review Podcast (Rosenfeld Media). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Rosenfeld Review Podcast (Rosenfeld Media) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
What's the difference between Customer Experience and User Experience? Are they working together to create a consistent experience with users of your products? Sarah Bloomer, former Director of Customer Experience and Insights at Forrester Research, talks to Lou Rosenfeld about what companies can do to build bridges between their Customer Experience and User Experience teams. Follow Sarah Bloomer on Twitter: https://twitter.com/boolie Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia
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211 episodes
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Manage episode 172891745 series 127839
Content provided by The Rosenfeld Review Podcast (Rosenfeld Media). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Rosenfeld Review Podcast (Rosenfeld Media) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
What's the difference between Customer Experience and User Experience? Are they working together to create a consistent experience with users of your products? Sarah Bloomer, former Director of Customer Experience and Insights at Forrester Research, talks to Lou Rosenfeld about what companies can do to build bridges between their Customer Experience and User Experience teams. Follow Sarah Bloomer on Twitter: https://twitter.com/boolie Follow Rosenfeld Media: https://twitter.com/rosenfeldmedia
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211 episodes
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Similar to Rosenfeld Review Podcast
A podcast about web design and development.
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continue reading
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Jerry Bell and Andrew Kalat
Defensive Security is a weekly information security podcast which reviews recent high profile cyber security breaches, data breaches, malware infections and intrusions to identify lessons that we can learn and apply to the organizations we protect.
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continue reading
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