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S02E08: Asking questions & the problem of the client-centric law firm
Archived series ("Inactive feed" status)
When? This feed was archived on March 29, 2022 04:28 (). Last successful fetch was on November 27, 2020 22:07 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 184310055 series 132036
Peter Aprile and Natalie Worsfold interview Casey Flaherty, a former outside and inside counsel known for creating the Service Delivery Review, a tool that facilitates communication between law firms and clients.
The interview focuses on Casey’s new book “Unless You Ask,” which helps law firms use conversations to improve their working relationships with clients. In the interview, Casey points out that building client-centric law firms is laudable but doesn't always offer an immediate return on investment.
65 episodes
Archived series ("Inactive feed" status)
When? This feed was archived on March 29, 2022 04:28 (). Last successful fetch was on November 27, 2020 22:07 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 184310055 series 132036
Peter Aprile and Natalie Worsfold interview Casey Flaherty, a former outside and inside counsel known for creating the Service Delivery Review, a tool that facilitates communication between law firms and clients.
The interview focuses on Casey’s new book “Unless You Ask,” which helps law firms use conversations to improve their working relationships with clients. In the interview, Casey points out that building client-centric law firms is laudable but doesn't always offer an immediate return on investment.
65 episodes
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