084: Rob Rawson on Team Management and Increasing Conversion Rates

SaaS Insider

What are the benefits of working with a remote team from all over the world? How do you build trust in your prospects? How can you increase your conversion rate by forcing people to go to the next step? Robert Rawson talks to the host Shira Abel in this week's episode of SaaS Insider about running a software company, motivating the team, building trust and converting leads. About Rob Rawson • Rob Rawson is a former medical doctor turned Entrepreneur. He has started several successful and failed businesses ventures. Now he is the founder and CEO for the products Time Doctor and Staff.com which is a Software-as-a-service business with 7 figure revenue and over 60% YoY growth. They have over 5000 customers, and these customers have 25,000 employees using the software. This company is completely remote with over 60 people working full time in 28 countries. Key Takeaways: • Working with a remote team from all over the world is both challenging and rewarding. Start by building trust by making sure everyone is being heard and paid in a timely manner. • If you are forcing customers to convert into paying customers, you might lose a few of them along the way, but at the end of the day you'll end up with a higher conversion rate. • There is no need for complicated KPIs as long as you're keeping track of your numbers and checking them at least every few months. Please rate this podcast. About Shira Abel Shira Abel is the CEO and Lead Strategist at Hunter & Bard (http://www.hunterandbard.com), a PR, marketing and design agency. Clients include: Folloze, Totango, Cyara, Sarine Technologies, Pushbullet, AXA Tech, CloudEndure, Pitango VC, Allianz, and more. Creator and host of the SaaS Insider podcast. Mentor at 500 Startups. Former professor of Marketing for Startups at Tel Aviv-Jaffa Academic College. MBA from Kellogg School of Management. Loves family time, cooking, and traveling. Hates writing about herself in the third person. She lives with her husband, teen and tween sons and a very large Great Pyrenees. If you would like to be interviewed on SaaS Insider - please contact Shira at the URL above. The SaaS Insider podcast is brought to you by Hunter & Bard, an agency specializing in PR, design, branding, and marketing strategy – helping SaaS companies develop mindshare. It’s also a member of the C-Suite Radio Network. Check out Hunter & Bard today at http://hunterandbard.com