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Purna Virji (Microsoft) on designing conversational AI
Manage episode 213125997 series 2364742
Content provided by TNW Conference. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TNW Conference or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
We’re moving into brave new world where conversation is the new interface. Designed correctly, chatbots and voice apps can engage and delight customers. Poor user experiences on the other hand can alienate customers in droves. What are the secrets to creating effective conversational experiences? Attend this research-based session to find out. Full video: https://youtu.be/nCH8b1pUyG4 All about TNW Conference: https://tnw.to/conference
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Manage episode 213125997 series 2364742
Content provided by TNW Conference. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by TNW Conference or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
We’re moving into brave new world where conversation is the new interface. Designed correctly, chatbots and voice apps can engage and delight customers. Poor user experiences on the other hand can alienate customers in droves. What are the secrets to creating effective conversational experiences? Attend this research-based session to find out. Full video: https://youtu.be/nCH8b1pUyG4 All about TNW Conference: https://tnw.to/conference
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Similar to TNW Conference
Show notes are at https://stevelitchfield.com/sshow/chat.html
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