A bootstrappers podcast for founders, entrepreneurs, visionaries and dreamers who are building businesses from the ground up without the taking on debt or selling equity. Here we cover marketing, sales, organization and mindset issues that matter to you
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Podcast #46: Achieving Great Customer Support Through Team Building with Cenon Hipolito, NetworkDr
Manage episode 213768235 series 1084556
Content provided by BrightGauge. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BrightGauge or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Focused on more than service desk side of things, Cenon Hipolito the Service Desk Manager of NetworkDr is dedicated to making sure his techs want to stick around for the long haul. Less employee turnover is a sure sign of greater customer satisfaction. We first met Cenon Hipolito of NetworkDr back in May during one of our Data Driven Workshops. I among many other team members enjoyed speaking with him and were especially interested in how he uses BrightGauge through touchscreen displays and to help promote growth through a little competition. Listen to this month's episode of the BrightGauge podcast to learn how NetworkDr has opened the doors for employees to share valuable feedback, take part in coming up with new strategies, and incentivize their techs to value their work even more through mentorship.
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Manage episode 213768235 series 1084556
Content provided by BrightGauge. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BrightGauge or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Focused on more than service desk side of things, Cenon Hipolito the Service Desk Manager of NetworkDr is dedicated to making sure his techs want to stick around for the long haul. Less employee turnover is a sure sign of greater customer satisfaction. We first met Cenon Hipolito of NetworkDr back in May during one of our Data Driven Workshops. I among many other team members enjoyed speaking with him and were especially interested in how he uses BrightGauge through touchscreen displays and to help promote growth through a little competition. Listen to this month's episode of the BrightGauge podcast to learn how NetworkDr has opened the doors for employees to share valuable feedback, take part in coming up with new strategies, and incentivize their techs to value their work even more through mentorship.
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Similar to BrightGauge
A bootstrappers podcast for founders, entrepreneurs, visionaries and dreamers who are building businesses from the ground up without the taking on debt or selling equity. Here we cover marketing, sales, organization and mindset issues that matter to you
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