The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
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How To Hire Real Talent For Your Remote Team, with Nick Francis.
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Manage episode 215346314 series 2414394
Content provided by Trackly.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Trackly.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode, we interviewed Nick Francis. He is the co-Founder and CEO of HelpScout. This company makes customer support software for over 8,000 businesses all over the world. They are fully remote and work with a team of 75 people distributed around the world. In this episode we talked to Nick about, what inspired them to go remote, on-boarding new people, mistakes when hiring, letting go of someone remotely, remote culture, scaling remote companies, tools, and autonomy. Show highlights? Nick, knew that there were going to be some trade-offs when going remote, but the massive advantage in terms of talents was totally worth it. Nick hires people that are better than him, so he can trust them to do the work. That way of thinking is even part of the culture; every time they hire a new employee... the new employee has to hire somebody better. Visit us at https://trackly.com/
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13 episodes
MP3•Episode home
Manage episode 215346314 series 2414394
Content provided by Trackly.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Trackly.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode, we interviewed Nick Francis. He is the co-Founder and CEO of HelpScout. This company makes customer support software for over 8,000 businesses all over the world. They are fully remote and work with a team of 75 people distributed around the world. In this episode we talked to Nick about, what inspired them to go remote, on-boarding new people, mistakes when hiring, letting go of someone remotely, remote culture, scaling remote companies, tools, and autonomy. Show highlights? Nick, knew that there were going to be some trade-offs when going remote, but the massive advantage in terms of talents was totally worth it. Nick hires people that are better than him, so he can trust them to do the work. That way of thinking is even part of the culture; every time they hire a new employee... the new employee has to hire somebody better. Visit us at https://trackly.com/
…
continue reading
13 episodes
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