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How To Hire Real Talent For Your Remote Team, with Nick Francis.
Manage episode 215346314 series 2414394
Content provided by Trackly.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Trackly.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode, we interviewed Nick Francis. He is the co-Founder and CEO of HelpScout. This company makes customer support software for over 8,000 businesses all over the world. They are fully remote and work with a team of 75 people distributed around the world. In this episode we talked to Nick about, what inspired them to go remote, on-boarding new people, mistakes when hiring, letting go of someone remotely, remote culture, scaling remote companies, tools, and autonomy. Show highlights? Nick, knew that there were going to be some trade-offs when going remote, but the massive advantage in terms of talents was totally worth it. Nick hires people that are better than him, so he can trust them to do the work. That way of thinking is even part of the culture; every time they hire a new employee... the new employee has to hire somebody better. Visit us at https://trackly.com/
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13 episodes
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Manage episode 215346314 series 2414394
Content provided by Trackly.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Trackly.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode, we interviewed Nick Francis. He is the co-Founder and CEO of HelpScout. This company makes customer support software for over 8,000 businesses all over the world. They are fully remote and work with a team of 75 people distributed around the world. In this episode we talked to Nick about, what inspired them to go remote, on-boarding new people, mistakes when hiring, letting go of someone remotely, remote culture, scaling remote companies, tools, and autonomy. Show highlights? Nick, knew that there were going to be some trade-offs when going remote, but the massive advantage in terms of talents was totally worth it. Nick hires people that are better than him, so he can trust them to do the work. That way of thinking is even part of the culture; every time they hire a new employee... the new employee has to hire somebody better. Visit us at https://trackly.com/
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Similar to Remote Work
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
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…
continue reading
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…
continue reading
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…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
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…
continue reading
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…
continue reading
In each episode of "Goldman Sachs Exchanges," people from the firm share their insights on developments shaping industries, markets and the global economy.
…
continue reading
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
…
continue reading
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