Episode 105: It's not always sunshine & butterflies...

PhotoSpark

One of the hardest parts about running your own business and not having co-workers is the lack of water cooler conversation.

We don't really have anyone we can vent to or ask advice from on a daily basis unless we connect with other photographers who understand! While we all LOVE our jobs, I'm sure, there are definitely times where it's not all rainbows & butterflies. In this episode, Julie & Kate commiserate a little about some of the less awesome parts of our jobs and common photographer pet peeves. We chat about frustrations & we help each other solve issues & work toward preventing them in the future!

Here's just a quick sneak peek at some of the stuff we chat about on today's episode!

"Reasonably priced" photo shoot seekers: I'm sure we've ALL received inquiries looking for a reasonably priced photographer. What does that even MEAN?! Do we cave in and give a discount if we're desperate enough?! The correct answer, of course, is NO... but when we receive these emails it can at times be tempting to negotiate with people. The solution to this is to make sure we know our value by figuring out our cost of doing business, goal-setting, and deciding how much our time is worth, and then stick to your guns!!

Crickets upon file delivery: What's worse than delivering a gallery to a client and never hearing back?! NOTHING! It sucks! If you're anything like me, it makes you question whether or not they're happy with the photos, which in turn can make you question your talent & your work. Here's the thing... most people are really busy. They might not think that they need to reply. They know your work is good & they hired you because of it. They're going to assume that YOU know your work is good, and they don't need to tell you so. The solution? Reach out & follow up with past clients! Pop into their inbox & tell them you want to check in & make sure they received their gallery/prints/album and everything is good! This is a great way to tie your session up with a bow & ensure they have a good feeling about their shoot!

Taking the blame for situations out of your control: Dad's late getting home from work, traffic on the way to the shoot is horrible, & baby spit up on their outfit, and by the time they arrive at their shoot, everyone is stressed beyond belief. And now it's up to you to take the reins and wrangle everyone into some awesome photos. There's only so much you can do. It's certainly frustrating when this happens, but you really want to do your best to manage expectations before the shoot even starts. Tell them about anything they need to know about the location (dog poop, flies, sand, etc). Try to emphasize the importance of picking outfits ahead of time & leaving work early... anything you can do to manage the stress of photo shoot day for your clients.

"Can we just get like... ONE photo tomorrow for our Christmas cards/birthday invites/business card?" Nope. Hahaha, basically that's the gist of it. The best way to handle this situation is to have a rush policy/fee. Something like "gallery will be delivered within 48 hours for X amount of money," Make it high enough that most clients won't want to pay it (because it's definitely stressful), but high enough that if they DO pay it, it's worth it for you.

We have a few more points in our vent sesh/brainstorming sesh, so be sure to tune into the episode. You can listen by clicking the link below. Be sure to subscribe to us on iTunes as well!

Hugs, Julie & Kate