Performance and the art of improving results [Episode 07]

Human Centered Management

In the episode 7 of the Human centered Management Podcast we articulate the importance of performing at the individual and organizational level and see how both side of the continuum interlaced.

First, what is performance and why is it important to define it? A short definition is tha creation of added value at the individual level & through cooperation. You can see it through the existence of a new product, service, report, ect. It is something you can see, touch, feel and evaluate.

Second, we explored ways to evaluate performance thanks to a set of criteria. What has to be achieved. Does it makes sense with the organization purpose? We looked at two tools to help you manage performance. On the one hand, you can use the SMART system (Specific Measurable Attainable Relevant Time-based) when you are in a stable environment otherwise you can use OKRs or Objective Key Results when the environment is unstable.

Third, we spoke about the importance of using feedforward instead of feedback to foster better performance. We cannot change the past but we can act today to change the future. In the episode, I explain how to do so.

I asked you some questions in the Podcast. You can answer them on twitter with the Hashtag #HCM by tagging me with @acgraber_

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Notes

SMART GOAls https://acgraber.com/setting-s-m-a-r-t-goals/

OKRs explained by the incredible Gritly's founder Aurélie Ho. https://www.youtube.com/watch?v=rnDLQbQUQHA

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