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Training Employees to Create Exceptional Patient Experiences—5 Tips
Manage episode 254357887 series 1522137
Content provided by Jen Durham, American Society of Ophthalmic Administrators (ASOA), A Strategic Partner of the American Society of Cataract, and Refractive Surgery. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jen Durham, American Society of Ophthalmic Administrators (ASOA), A Strategic Partner of the American Society of Cataract, and Refractive Surgery or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
A patient is the most important visitor on the business premises. Patients are doing us a favor by giving us the opportunity to serve them. If staff are trained in these areas, the overall patient experience will start to get a huge upswing in positivity.
86 episodes
Share
Manage episode 254357887 series 1522137
Content provided by Jen Durham, American Society of Ophthalmic Administrators (ASOA), A Strategic Partner of the American Society of Cataract, and Refractive Surgery. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jen Durham, American Society of Ophthalmic Administrators (ASOA), A Strategic Partner of the American Society of Cataract, and Refractive Surgery or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
A patient is the most important visitor on the business premises. Patients are doing us a favor by giving us the opportunity to serve them. If staff are trained in these areas, the overall patient experience will start to get a huge upswing in positivity.
86 episodes
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Similar to ASOA EyeTalks Radio
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
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continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
Evan Davis hosts the business conversation show with insights from the people at the top.
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
…
continue reading
You spend a quarter of your life at work. You should enjoy it! Organizational psychologist Adam Grant takes you inside the minds of some of the world’s most unusual professionals to discover the keys to a better work life. From learning how to love your rivals to harnessing the power of frustration, one thing’s for sure: You’ll never see your job the same way again. Produced in partnership with Transmitter Media.
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continue reading
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
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continue reading
Bloomberg Radio host Barry Ritholtz has in-depth discussions with the people and ideas that shape markets, investing and business.
…
continue reading
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