The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com. Your host is David Trask, National Director and Industry Speaker at ARC Facilities. David brings you stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world st ...
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Game-Day Gold: Key Takeaways in Stadium Operations, Event Management and Guest Experience
30:45
30:45
Play later
Play later
Lists
Like
Liked
30:45
In this episode of Facility Voices, David Trask is joined by Fletcher Coffman, Senior Director of Operations at the Washington Commanders. Fletcher shares insights into his role, overseeing engineering, facilities, logistics, and more within the organization. They discuss the Commanders' recent transition to a new ownership group and the exciting i…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 3: Training
16:34
16:34
Play later
Play later
Lists
Like
Liked
16:34
Scott Ployer, President & CEO of the National Property Management Strategies Group, concludes our "Start Now" series with the third and final part. In this episode, Scott focuses on the crucial aspect of training for facilities teams. He underscores the importance of comprehensive training in emergency management, highlighting common challenges org…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Exploring Facilities Management Through Facilithon
28:17
28:17
Play later
Play later
Lists
Like
Liked
28:17
In today’s episode David sits down with the two winners of the 2024 Facilithon Competition: Anderson Reynolds, the first-place national finalist in the high school division, and Toby Styron, the first-place national finalist in the post-secondary division. Anderson, fresh out of high school, shares how his diverse educational experiences, including…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 2: Insurance
20:29
20:29
Play later
Play later
Lists
Like
Liked
20:29
In part two of our series, "Start Now: A Guide to Building or Enhancing Your Emergency Management Program," Scott Ployer, President and CEO of National Property Management Strategies Group, explores the vital role of insurance in facilities management. With insurance premiums skyrocketing, Scott offers strategies to help companies mitigate these co…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Empowering Facilities Management through Trade Schools, FCAs, and Sustainability
24:18
24:18
Play later
Play later
Lists
Like
Liked
24:18
In this episode, we chat with Sean Tracy, the Director of Facilities at AdventHealth Castle Rock. With 20 years in healthcare facilities management, Sean takes us through his career journey, from trade school to spearheading sustainability efforts. He explains why trade schools are so valuable and how Facility Condition Assessments (FCA) help in pl…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Start Now: A Guide to Building or Enhancing Your Emergency Management Program - Part 1: OSHA
27:45
27:45
Play later
Play later
Lists
Like
Liked
27:45
In this special three-part series, "Start Now: A Guide to Building or Enhancing Your Emergency Management Program," Scott Ployer, President and CEO at National Property Management Strategies Group, provides valuable insights and practical advice for Facilities Managers across industries. In the first episode, Scott delves into the essential role of…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Setting the Bar in Facilities: A Profile in Excellence with the Juilliard School
31:10
31:10
Play later
Play later
Lists
Like
Liked
31:10
In today's discussion, Paul Sutter, Associate Vice President of Facilities and Capital Projects at the Julliard School, takes us behind the scenes at this world-renowned performing arts education institution. From overseeing a vast array of facilities within Lincoln Center to maintaining impeccable standards for students and staff, Paul shares his …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Reimagining Resilience: A Contemporary Approach to Emergency Management & Business Continuity
27:25
27:25
Play later
Play later
Lists
Like
Liked
27:25
In this episode, David sits down with Dr. Walter Lamar, Executive Director of Health, Safety, and Environmental for the University of Miami Health Care System. Dr. Lamar shares his extensive background in emergency management and public health, providing a unique perspective on managing safety functions across diverse communities in South Florida. …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Safety First: Fostering a Culture of Continuous Safety in the Workplace
32:48
32:48
Play later
Play later
Lists
Like
Liked
32:48
In this episode, David is joined by Scott Ployer, President and CEO of National Property Management Strategies Group. Scott shares his 38-year journey in facilities management, construction, development, and safety, along with insights into his consultancy work with various organizations on strategic planning, process improvement, and safety progra…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Facilities Maintenance Software: Empowering Your Team for Success
28:34
28:34
Play later
Play later
Lists
Like
Liked
28:34
Maria Johnson, a seasoned leader in the restaurant facilities and construction industry, shares her inspiring journey from emigrating from Venezuela to the United States as a child, witnessing her parents' hard work, and pursuing her own career in the restaurant and retail industry. Rising from a secretary to VP of Development, Maria emphasizes the…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Adapting to Change: Navigating the Dynamics of a Hybrid Workforce and Unlocking the Vital Role of Facilities Teams
36:16
36:16
Play later
Play later
Lists
Like
Liked
36:16
Leni Rivera, Owner of WorkplaceXperience, takes Facility Voices listeners on a compelling journey from her beginnings as an actor with a degree from NYU to her current role as a workplace experience advocate. With a background in the performing arts, Leni developed a deep understanding of human behavior, a skill she seamlessly transitioned into cre…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Balancing Patient Safety and Cost Efficiency: Harnessing Code Compliance for Quality Care and Savings
36:52
36:52
Play later
Play later
Lists
Like
Liked
36:52
In today's episode, David sits down with Josh Bracket, the System Regulatory Director of Facilities Services at Banner Health. Josh shares his unique journey from being an EMT driver to leading regulatory efforts at one of the most innovative healthcare systems in the U.S. He discusses the crucial role of code flexibility and risk assessments in ac…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Maximizing Maintenance Efficiency: A Deep Dive into In-House vs. Outsourced Strategies
30:28
30:28
Play later
Play later
Lists
Like
Liked
30:28
In today's episode, David is joined by Mike Smith, Senior Facilities Maintenance Manager at Saddle Creek Logistics Services. Mike's journey in maintenance began as an Air Force Mechanic, where he honed his skills keeping crucial equipment operational and efficient. From there, he transitioned into his current role, where he oversees the maintenance…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Empowering Education: Harnessing Grants for Sustainable Transformation in Long-Term Facilities Development
34:39
34:39
Play later
Play later
Lists
Like
Liked
34:39
In this episode of Facility Voices, David sits down with Dr. Louis Fletcher, Executive Director for Facilities and Operations at School District 49 in Colorado Springs. Dr. Fletcher, with his extensive background in the Air Force and higher education, provides invaluable insights into the multifaceted role of facilities management in education. Fro…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Optimizing Quality of Life: The Impact of Facilities Management
29:20
29:20
Play later
Play later
Lists
Like
Liked
29:20
This week David is joined by Melissa Petracca, Facilities Manager, and Jim Campoli, Senior Director of Operations and Services at Matheny Medical and Education Center. Melissa and Jim share their unique journeys into facilities management, detailing the complexities and challenges they face at Matheny, a 101-bed specialty hospital and special needs…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Empowering Excellence: Self-Assessment Tools for Building and Sustaining Successful Facilities Teams
27:14
27:14
Play later
Play later
Lists
Like
Liked
27:14
In this episode of Facility Voices we hear from Jeremiah Johnson, COO at Muskego-Norway School District, as he shares his career path from custodian to district leader, offering insights into workforce retention strategies and innovative initiatives. Learn about the Muskego-Norway School District, serving around 5,000 students across six schools in…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Registered Apprenticeships: Bridging the Gap in Skilled Trades
34:22
34:22
Play later
Play later
Lists
Like
Liked
34:22
Steve Lindas, an Apprenticeship Training Representative for the Florida Department of Education talks about his career – from apprenticing in faux painting to shaping apprenticeship programs for the state in this week’s Facility Voices podcast. Steve provides a window into Florida's approach to registered apprenticeship, revealing how these program…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Strategies for Assessing and Managing Risk in Asset Replacement and Investment
33:11
33:11
Play later
Play later
Lists
Like
Liked
33:11
Scott Mason, Executive Director of Business Development at DNV Healthcare, takes Facility Voices listeners on a compelling journey from his beginnings as an electronics technician in the Navy to his pivotal role in strategic asset management and accreditation within healthcare facilities. Scott shares his wealth of expertise, offering a unique pers…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Does Water Quality Matter? A Look at Water Quality in FM
29:02
29:02
Play later
Play later
Lists
Like
Liked
29:02
In this episode of Facility Voices we hear from industry leader Shane Sullivan, VP of Sales at Nephros, as he shares the critical importance of water quality management in healthcare and beyond. Drawing from over 25 years of experience in facilities and maintenance, Shane guides us through his career journey, spanning from biopharmaceutical and uni…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Optimizing Your Facilities: Navigating Change, Team Dynamics, and Technology Integration for Long-Term Success
36:32
36:32
Play later
Play later
Lists
Like
Liked
36:32
In this episode of Facility Voices, Andy Gager, CEO of AMG International Consulting, shares insights from his extensive background, spanning from manufacturing to consulting, and offers a unique perspective on the intersection of operations, maintenance, and facilities management. Andy explores and elaborates on the pressing issues facing the indus…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Navigating Technology Shifts Starts with Identifying Needs
31:54
31:54
Play later
Play later
Lists
Like
Liked
31:54
In this episode of Facility Voices, Andrew Akard, Vice President of Facilities at Tinker Federal Credit Union, talks about technology in facilities management and shares some of the innovative approaches employed at Tinker. Andrew emphasizes the importance of clearly articulating objectives and collaborating with other departments to ensure success…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Selling to Leadership: Building Your Business Case
32:16
32:16
Play later
Play later
Lists
Like
Liked
32:16
In this episode of Facility Voices, Michael Wood, Senior Director of Facility Support Services at Parkland Health, shares his extensive expertise garnered over three decades in the industry. As the Director of Facility Support Services, Michael orchestrates operations across a vast 7-million-square-foot campus, navigating the day-to-day challenges …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Training in FM: An Investment in your Team
33:20
33:20
Play later
Play later
Lists
Like
Liked
33:20
In this episode of Facility Voices, Raymond Perrier, Training and Business Development at Prime Power Services, joins David to discuss the power of cross-training within organizations. Raymond, a seasoned expert in facility operations, shares firsthand experiences of implementing cross-training initiatives, highlighting how he bridges the gap betwe…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Empowering the Future: Pathways for Success in Facilities Management for the Next Generation
34:24
34:24
Play later
Play later
Lists
Like
Liked
34:24
In this episode Carolyn McGary, National Director of FM Pipeline, and Jim Zirbel, Chairman at FM Pipeline, discuss the role of development programs in the facility management industry. Carolyn shares her passion for mentoring the next generation, and Jim brings his entrepreneurial spirit to the conversation, discussing his work in the built environ…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Facilities Training – A Forward Approach to Building a Successful Team
37:55
37:55
Play later
Play later
Lists
Like
Liked
37:55
In this episode of Facility Voices Lindsey Brackett, Chief Empowerment Officer at Legacy FM, shares her inspiring journey and expert advice on training a facilities team. Lindsey recounts her journey from structural engineering to founder of Legacy FM, a company focused on preserving institutional knowledge in the face of an aging workforce crisis.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The three “E’s” of Human Connection & Facilities Management
31:43
31:43
Play later
Play later
Lists
Like
Liked
31:43
In this episode of Facility Voices Lisa Trayter, Director of Facilities and Transportation at Yough School District, communicates her wealth of knowledge accumulated over years of experience managing facilities and transportation. Discover how Lisa climbed the ladder from an administrative assistant to her current role overseeing five school buildi…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Working Efficiently Starts with Breaking Free from the Comfort Zone
29:10
29:10
Play later
Play later
Lists
Like
Liked
29:10
Join Shalita Myrick, Principal Facilities Project Manager at the University of Texas MD Anderson Cancer Center, in this episode of Facility Voices as we traverse unconventional facility career paths, what it’s like working in healthcare facilities, and the power of mentorship. Shalita shares her facilities management trajectory, starting from a bac…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
A Positive Approach: Nurturing Your Team to get 100%
33:41
33:41
Play later
Play later
Lists
Like
Liked
33:41
Santiago Chambers brings over 30 years of seasoned expertise from his naval service to his current role as Director of Plant Operations at Los Alamitos Medical Center. In this installment of Facility Voices, he reflects on his extensive experience spanning both healthcare facilities and the United States Navy. Santiago takes us through his journey …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Integrating Technology with Nature – Healthy Trees and Grounds
31:20
31:20
Play later
Play later
Lists
Like
Liked
31:20
In this episode of Facility Voices, Andrew Sileo, Davidson's town Arborist, shares his journey in the dynamic world of urban forestry. Andrew's passion for trees began in high school with the FFA program, leading him to become a certified arborist with over 6 years of experience. In his current role, Andrew oversees all of Davidson’s public vegetat…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Building Success: Navigating the Pathways to Excellence in Public School Facilities Management
25:43
25:43
Play later
Play later
Lists
Like
Liked
25:43
In this episode of Facility Voices, David welcomes Diana Ferrer-Schwartz, Chief Administrative Officer at the New York City Department of Education Division of School Facilities. Diana, with her extensive background in facilities management and administration across the education sector, brings a wealth of experience and expertise to the discussion…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Developing a Security Plan – Tools and Resources
24:45
24:45
Play later
Play later
Lists
Like
Liked
24:45
In this engaging episode of Facility Voices, David is joined by Kristian Gonzales, Sales Manager for Zona FACTA. With a Navy background and specialized expertise in security operations, Kristian offers invaluable insights into developing security plans for Facilities Managers. Kristian and David discuss all sorts of facility management topics, from…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Giving Back – Educating the Next Generation of FM Professionals
32:18
32:18
Play later
Play later
Lists
Like
Liked
32:18
Richard Gunpat, Mechanical Engineer at the Airports Authority of Trinidad and Tobago joins Facility Voices host, David Trask, for an inspiring discussion of sustainability in Facilities Management. The conversation highlights Richard's extensive 20-year career in facilities management, and his dedication to giving back to the industry through his i…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Making the Switch: Changing to New Facility Technologies
33:19
33:19
Play later
Play later
Lists
Like
Liked
33:19
This week’s guest, Josh Ashlock, Director of Building Systems at the University of Texas MD Anderson Cancer Center shares his experience with the challenges and triumphs within healthcare facilities. Josh's passion for healthcare and his unwavering commitment to the facilities management profession shine through as he walks us through the history o…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Managing Up Empowers a Modern Facilities Team
36:21
36:21
Play later
Play later
Lists
Like
Liked
36:21
Facility Voices podcast host, David Trask, is joined by Tia Freiburger, the Senior Manager of Facilities and Operations, Corporate Real Estate at Under Armour. Tia shares her extensive background in collegiate recreation and facilities, and her transition to corporate America in 2019. As the Senior Manager for Facilities and Operations at Under Arm…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How Technology Is Revolutionizing Training for Facilities Maintenance Professionals
27:02
27:02
Play later
Play later
Lists
Like
Liked
27:02
Explore the world of facilities management on Facility Voices. This week’s episode spotlights the technological revolution in training for professionals. Join guest speaker Dan Clapper, Market Director at Interplay Learning, as he shares his insights into their innovative approach. Dan's journey from a family-owned HVAC business to Interplay Learni…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Revitalizing Historical Sites: Creating a Modern Community Site
30:45
30:45
Play later
Play later
Lists
Like
Liked
30:45
In this week’s episode of Facility Voices, Cale Burch, the Director of Engineering at Holladay Properties, sits down with David Trask to share his fascinating career journey. Starting with Cale’s 28-year career in the army, where he coordinated logistics for 22 fire bases, to his transition into civilian life and facilities management, to the excit…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
A Servant Leadership Approach to Managing Facilities
27:39
27:39
Play later
Play later
Lists
Like
Liked
27:39
Welcome to this week's episode of Facility Voices, with guest Peter Palacios, Director of Information Services at the University of North Texas. In this informative conversation with David Trask, Peter shares his evolution from a student-employee to a key player in facilities management, delving into the challenges and joys of overseeing informatio…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Preparing for the Future Today: Strategies to Enhance Planning & Operations
28:31
28:31
Play later
Play later
Lists
Like
Liked
28:31
Welcome to this week’s episode of Facility Voices: Preparing for the Future Today, Strategies to Enhance Planning & Operations. In this episode Chance Sullivan, Assistant Director of Facilities and Services at the University of Rochester, shares his advice and recommendations on streamlining operations planning. Chance details how his first job wor…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Building an Optimized Deferred Maintenance Program
32:25
32:25
Play later
Play later
Lists
Like
Liked
32:25
In this episode of Facility Voices David Auton, VP of Service Excellence, Engineering, and Maintenance at C&W Services, joins host David Trask for a discussion on how to optimize deferred maintenance programs. Auton provides valuable insights into his role, underscoring the significance of introducing new solutions, fostering innovation, and drivin…
…
continue reading
In this week’s episode of Facility Voices, Bert Gumeringer, Senior VP of Facility Operations at Texas Children’s Hospital, sits down with the host of Facility Voices, David Trask, to share his insights into Texas Children's unique challenges, and the innovative employee retention program that's making waves. From personalized welcome letters to one…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Paying it Forward - Digital Transformation of an 85 Year Old Campus
29:59
29:59
Play later
Play later
Lists
Like
Liked
29:59
Check out the latest episode of the Facility Voices Podcast, where David sits down with Byron Woods, the Dean of Facilities at the College of the Sequoias. Byron delves into navigating the upkeep of aging buildings and infrastructure, offering a fascinating glimpse into the transformative journey of digitizing plans for optimal facilities managemen…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
3 Keys to Building a Successful Team – Communication, Communication & Communication
31:12
31:12
Play later
Play later
Lists
Like
Liked
31:12
In this episode of Facility Voices, David Trask sits down with Michael Terrell, Senior Operations Director of Facilities Management at Liberty University, to discuss Michael’s journey from nuclear power to university facilities management, and the unique challenges he's faced in his role. Liberty University, founded in 1971, has grown significantly…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Skilled Trades: Erasing the Stigma of "its just a job and not a career"
33:43
33:43
Play later
Play later
Lists
Like
Liked
33:43
In this episode of Facility Voices David Trask is joined by Doug Winston, President, and CEO of DNM Electrical Contracting and Skilled-Trades Advocate with Bring Back the Trades Inc, as he shares his journey in the electrical industry and the various successful entities under his wing. From utility construction to equipment repair, Doug's businesse…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Developing a Facilities Career Growth Program in Higher Education
35:56
35:56
Play later
Play later
Lists
Like
Liked
35:56
In this episode of Facility Voices, David Trask hosts guests Kimberly Thomas, Special Projects Advisor to AVP, and Cale Caudell, Director of Operations and Maintenance from the University of Georgia (UGA). Together, they shed light on the challenges faced by UGA's Facilities Management Division in the wake of evolving workplace culture and workforc…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Navigating Electrical Safety: An In-Depth Look at NFPA 70
27:06
27:06
Play later
Play later
Lists
Like
Liked
27:06
In this episode of Facility Voices, David Trask is joined by Marshall MacFarlane, IFMA Fellow and Facility Services Manager at C3 Engineering whose impressive journey from a Millwright to a Facilities Manager provides perspective on the world of facility management and electrical safety. Drawing from his extensive career including industrial mechan…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Navigating the Unique Challenges of a Private Quaker School Campus
37:19
37:19
Play later
Play later
Lists
Like
Liked
37:19
In this episode of Facility Voices, we take a trip into the world of facilities management at George School, a private Quaker school with a rich history, unique culture, and sprawling campus. David and Robert H. Kleimenhagen, Jr., CFM, SFP, ProFM, the Director of Physical Plant at George School, discuss the challenges and opportunities that come wi…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Building an Infrastructure Program – Take it One Bite at a Time
31:05
31:05
Play later
Play later
Lists
Like
Liked
31:05
Tune in for our latest episode of Facility Voices, “Building an Infrastructure Program – Take it One Bite at a Time”, featuring Jonathan Hunley, Systems Director of Infrastructure at Bon Secours Mercy Health. Jonathan helped us go behind the scenes to better understand the complexities of healthcare facilities. He shared how his background in const…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Successful Facilities Leadership Starts with a Coach
33:40
33:40
Play later
Play later
Lists
Like
Liked
33:40
Tune in for the latest episode of Facility Voices where David Trask sits down with Ramon Owens, Facilities Director at the Mexican American Opportunity Foundation. Ramon shares his vast experience in leading and optimizing operations, as well as the multitude of strategies he uses daily to navigate the unique world of childcare facilities. As a sea…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Adapting Physical Spaces and Personal Skills to Best Serve Healthcare Communities
32:18
32:18
Play later
Play later
Lists
Like
Liked
32:18
Welcome to this week's episode of Facility Voices, where we delve into "Adapting Physical Spaces and Personal Skills to Best Serve Healthcare Communities.” Our special guest, Jonathan Westall FACHE, brings a wealth of expertise to the discussion as the Vice President of Ancillary Services at MLK Community Healthcare. Tune in as Jonathan sheds light…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
$700 and a Dream – Cesar Robles’ Journey to Healthcare Facilities Director
32:57
32:57
Play later
Play later
Lists
Like
Liked
32:57
Welcome to our inspiring podcast episode: "$700 and a Dream: Cesar Robles' Journey to Healthcare Facility Director." In this episode, we have the privilege of sharing the remarkable story of Cesar Robles, who, armed with determination and a mere $700, embarked on a journey that led him to become a Healthcare Facility Director. Join us as we dive in…
…
continue reading