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As investigators and mediators focused on regulatory and workplace conflicts, we have seen a thing or two and learned a thing or two! In each episode we will be speaking with industry leaders in regulation, human resources, and law, as well as thought leaders and top performers in investigations, mediation, business leadership, and entrepreneurship. We bring our audience interesting and cutting-edge information on conflict management as it relates to professional regulation, workplace disput ...
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Dean welcomes and has a great conversation with Marc Spector, Deputy Registrar at the Home Construction Regulatory Authority (HCRA), and President of the Council on Licensure, Enforcement and Regulation (CLEAR). They discuss a number of topics, including what it is like to lead a group of international regulators, what the regulator of tomorrow mig…
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After a long break from production, we are back for Season 4. In this episode, your host, Dean Benard, takes the opportunity to share his thoughts on communicating during conflict. Most people deal with conflict in one of two ways, or sometimes a combination of both these ways: Avoidance and Defensiveness. Neither of these approaches will help, and…
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How do young people break through into the professional world of business? How do they grow and become leaders? This episode features Madelyn Robbins. Who is Madelyn Robbins? Well, to start with, she is the stepdaughter of the host (Yes, full disclosure here), but she is much more than that. You will learn more about her in the episode as she opens…
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Ever wonder how you can improve your brand to attract the best employees? Emma shows us ways to accomplish this, to build great teams and keep them. Emma is the founder of Iris, an organization that focuses on deepening employee-employer relationships. For over a decade, she has shared her experience and talents to assist organizations across a var…
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In this episode we talk about a number of EDI issues with our two experts Manny Rego, who has been one of our most popular guests and is a thought leader in EDI, and Dr. Vidal Chavannes, who has worked with many public and private, and non-profit organizations helping to establish equity, diversity & inclusion (EDI) frameworks, and develop industry…
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Richard Steinecke is highly regarded as a leader, educator, mentor, and one of the Godfathers of professional regulation in Canada. Dean had the opportunity to sit down with Richard Steinecke upon his retirement, and discuss Richard's reflections on his amazing career and some of his thoughts on where professional regulation is headed in the years …
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With so much concern for employee retention, the need to maintain psychologically safe workspaces, and the desire to establish high functioning and happy workplace cultures, Amy Davies brings one more tool for the Management and HR toolbox - Stay Interviews. Learn how these work, what they can do and why it is important to utilize them. Amy is a de…
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There have been a number of controversies and concerns raised about entry to practice examinations. Things like fairness, equity, and remote proctoring, to name a few. Chris Beauchamp enlightens us about developing and administering examinations, and he addresses some of the recent controversies such as massive failure rates in some cases, suggesti…
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In this episode of the podcast John Farren and Dean discuss hot topics in workplace investigations including: Investigation of the unwitnessed scenario - "One person’s word against the other" Selecting external investigators - What to look for as we see a proliferation of “would be investigators” The importance of avoiding bias and staying open min…
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The phrase quiet quitting has been making the rounds and is seen as a hot new trend, but is it really? Mani Rego Mani is a strategic HR and DEI thought leader with over 25 years of experience in HR, Leadership Development, Training, and Diversity, Equity and Inclusion. Mani helps us understand this concept, what it is and what we can do to address …
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We called this the "Podcast Takeover" - Dean goes from host to guest and Brenda takes over as the host. In this episode Dean talks about illegal practitioners, what they are, the dangers they pose, and how they are investigated. There are some great insights, interesting stories and advice on how regulators can deal with these fraudsters and how me…
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In this very interesting episode, the Registrar and Vice President of Regulation for the Human Resources Professionals Association, Claude Balthazard discusses the journey from association to regulator, and the incredible story of how the HRPA accomplished and continues to manage the transition. Claude is an engaging speaker and very knowledgeable …
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In this episode Jill Zappitelli, owner of H2R Business Solutions, a human resources consulting firm, discusses the challenges and solutions to managing the remote and hybrid workplace. Jill talks about things such as how leaders adjust to managing remote workers, maintaining the culture within a team or organization with less face to face contact, …
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In this episode we have a great discussion with Paul Nicholson, Director of Workplace Solutions at Benard + Associates. Paul is a great resource and has exceptional insights into what is happening in the world of workplace investigations and workplace conflict. What are some of the trends we see in workplace conflict? What are the reactions of peop…
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In this episode there is no guest and Dean hogs the mic! Dean gets 2022 and the second season of the podcast off to a start with some reflections on 2021 and his thoughts on neutrality, fairness, and empathy in investigations. He provides his opinion on social media activities that can affect how an investigator is seen, and he offers some thoughts…
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For our final episode of season 1 we have Josh Koziebrocki, who is an experienced litigation lawyer and advocate. Among other things, Josh represents professionals in regulatory investigations and disciplinary proceedings. He works with professionals in difficult and challenging situations involving their license to practice. Josh is a strong advoc…
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A career in professional regulation can be challenging, rewarding, and eclectic. In this episode Melisse Willems talks about her career in professional regulation. Melisse has held senior leadership positions with three different health profession regulators in Ontario and she understands the nuances of a regulator's role, as well as the importance…
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Join us as we have a great chat with Julie Dupont on understanding and having difficult conversations. We all have had to face this at one time or another. Some avoid it, and others give it a try, but one common theme is that most of us are uncomfortable when these moments arise. Julie Dupont of Reimagine Leadership has over 17 years’ experience in…
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Robin Bailey is an expert advisor in group benefits, but he is much more than that, in terms of his ability to build relationships, nurture his business, leverage his communications, apply the lessons he has learned in life, and ultimately achieve success in all his endeavours. He discusses all these things and offers some great information on what…
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In this episode, Rebecca Durcan of the law firm Steinecke Maciura LeBlanc, discusses the unique aspects and challenges faced by professional regulators in dealing with the issue of off duty conduct. When is off duty conduct something regulators should be interested in? How do regulators decide how best to address this issue? Do regulators have a sa…
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In this episode of the podcast Leena Sharma Seth will help us learn about building inclusivity into our workplaces and organizations of all types. Leena is the Founder & Principal Consultant of Mending the Chasm | Building Inclusive Cultures from the Inside Out. This episode offers a better understanding of what it means to be inclusive and how thi…
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Lara Kinkartz is a lawyer with Weir Foulds LLP and from 2017-2019, she was seconded from her firm to act as Associate Commission Counsel to the Public Inquiry into the Safety and Security of Residents in the Long-Term Care Homes System. Often casually referred to by some as the "Wettlaufer Inquiry", the Inquiry’s mandate was to inquire into the eve…
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