The PHCPPros Behind the Wall podcast delves into the personal journeys of those who have created successful businesses within the PHCP industry. Every month, Host Ellen Rohr — PHC News columnist, plumber's wife, COO of Zoom Drain Franchising Company and overall industry icon — holds vulnerable conversations with guests to explore insights gained and lessons learned. Let's go behind the wall!
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Contractors’ Stories is a deep dive into the lives of home service contractors from all walks of life. Learn what makes successful business owners tick in the home service world. The host, Jim Klauck has been interviewing contractors for 20 years on his radio show, The Check A Pro Radio Show, and now brings the stories of contractors to life in this podcast – Contractors’ Stories. Tune in every week for a new episode, where we learn about the contractor that built the successful home service ...
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From Foster Care to Fortune: The Lance Bachmann Story
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Join us on this riveting episode of Contractor Stories as Jim Klauck sits down with Lance Bachmann, a self-made millionaire who rose from a troubled childhood in the foster care system to become a successful entrepreneur and business leader. Lance shares his candid journey, detailing the adversities he faced and how they shaped his relentless drive…
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Alan O'Neill's Journey from Plumber to Millionaire Businessman
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Join Jim Klauck on Contractor Stories' as he welcomes self-made millionaire and industry titan, Alan O'Neill. This episode unveils Alan’s inspirational 20-year journey, shedding light on his transitions from a modest plumber to the CEO of a $100-million home service enterprise. Alan's story brings forth the importance of a strong team, unyielding d…
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Unleashing Small Business Success: Michael E. Gerber's Proven Path
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In this episode, Jim welcomes Michael E. Gerber, the renowned small business guru and author of the E-Myth series, to discuss his groundbreaking insights into small business success. With over 34 books to his name, Michael delves into the critical elements that can transform a struggling business into a thriving enterprise. Michael shares the inspi…
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The Power of Positivity in Home Services: Ellen Rohr's Journey
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In this episode of Contractor Stories, host Jim welcomes Ellen Rohr, a dynamic force in the home service industry. Ellen shares her journey from a theater-loving kid to a renowned figure in the home service sector, all while maintaining an infectious positive attitude. She discusses the importance of physical fitness, the impact of her upbringing, …
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The Son Of A Plumber - Uncle Joe Crisara - Service MVP
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Join host, Jim Klauck in a powerful episode of 'Contractors' Stories', featuring Joe Crisara, one of the most successful home service contractors in America. Struggles, trials, successes, and wisdom shape this inspiring journey, not to be missed by home service professionals. Joe's unique approach to business, impactful communication techniques and…
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Tommy Mello - Discipline, Dopamine, and Home Service Freedom
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In this episode of Contractos' Stories with host - Jim Klauck, Tommy Mello delves into the essence of consistency and discipline in both personal and professional realms. He shares how doing hard things releases dopamine and serotonin, creating a euphoric feeling and fostering a sense of accomplishment. Tommy emphasizes the importance of walking, c…
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From Vice President to Family Man: Lance Bachmann's Journey of Empathy and Success
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In this episode, Lance Bachmann shares his transformative journey from being a high-powered executive at AT&T to becoming a more empathetic father and successful entrepreneur. He opens up about his past mistakes, the lessons learned, and the impact of his family on his outlook and approach to life and business. Join Jim Klauck as Lance delves into …
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From Convict to Consultant: Weldon Long's Journey of Redemption and Success
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In this gripping episode of Contractor Stories, host Jim Klauck sits down with Weldon Long, a man whose life journey has taken him from the depths of the penitentiary to the heights of entrepreneurial success. Weldon opens up about his turbulent past, including his early life struggles, multiple incarcerations, and the pivotal moments that led to h…
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Join your host, Jim Klauck on a profoundly personal voyage with AC Lockyer, the pioneer of the soft wash industry, on our podcast episode entitled 'Contractor Stories'. Rooted in humble beginnings, AC shares his transformative journey from envisioning dreams as a boy to establishing a revolutionary exterior cleaning company. This episode delves dee…
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Unveiling The E Myth with Michael E. Gerber
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Gain invaluable insights from the legendary business guru, Michael E. Gerber, on the latest episode of Contractor Stories with Jim Klauck. Discover how the proven approach of the E Myth can provoke miraculous growth in your small business and why operating a franchise-like system, where you work on rather than in your business, can lead to McDonald…
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Victor Rancour's Up & Down Entrepreneurial Journey In Home Service
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In this compelling episode of Contractor Stories, Jim Klauck dives deep into an enlightening conversation with Victor Rancour, an entrepreneur recognized for his knack in swiftly growing businesses in high-risk, high-reward industries. In a rare display of vulnerability, Vic candidly discusses his transition from a ruthlessly driven businessman to …
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Al Levi Inspiring Today's Home Service Professional
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In this memorable episode of Contractor Stories, host Jim Klauck from Check A Pro presents an engaging conversation with industry leader, Al Levi. Known for his significant contributions in the contracting world, Al shares invaluable insights from his own life and prosperous career, and how embracing accountability led to transformative personal an…
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Billy Stevens - 100 X Growth! A Plumber's Journey - SERA & billyGo
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In this introspective episode of Contractors' Stories, our host, Jim Klauck, engages in a revealing conversation with Billy Stevens- a plumber turned entrepreneur and industry disruptor. Billy shares his captivating journey from inheriting a small plumbing company to driving its growth into an industry-leading enterprise. Learn about the groundbrea…
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The Inspiring Journey of Tommy Mello - A1 Garage Door Service
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In this engaging podcast episode, Jim Klauck sits down with renowned entrepreneur, Tommy Mello. Known widely for his exceptional business acumen and time management skills, Tommy shares his journey from basement beginnings to projected earnings between $550,000 to $800,000 a day by 2025. Learn the secret behind his motivation and how he uses his su…
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Meet HVACJess, Apprentice at Cam Cool Refrigeration Inc.
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Jessica Bannister (a.k.a. HVACJess) is a Level 3 HVAC Apprentice at her family’s company, Cam Cool Refrigeration Inc. in Vancouver, as well as the current president of Women in HVAC/R Canada. Tune in to learn about her experience as a third-generation HVAC contractor, how she works to bring more awareness to women in the trades, and more! Follow he…
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We're kicking off a new season of the Behind the Wall podcast by interviewing our new host, Max Rohr! Max is the education and industry engagement manager with Caleffi North America. He began his manufacturing career at the Caleffi headquarters in Italy. Since then, he worked for several HVAC/P industry companies in the manufacturers' rep and whole…
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Meet Mary Jean Anderson, President and CEO of Anderson Plumbing, Heating & Air
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Mary Jean Anderson is the heart and soul of Anderson Plumbing, Heating & Air. Founded in 1978, the company is currently ranked among the Top 1% of plumbing, heating and air conditioning businesses in the country. Tune in as she and Host Ellen Rohr discuss how Mary Jean got her start in the industry, how she and her family have navigated the company…
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Meet Alexis Aranda, Owner & CFO of Pure Plumbing
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Host Ellen Rohr interviews Alexis Aranda, owner & CFO of Pure Plumbing, a family plumbing business that currently has two locations in Las Vegas and Dallas. Discover how she began a career in the plumbing industry and the lessons she's learned along the way, where she finds her ambition, her advice for working with a spouse, and how she plans to co…
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Meet Alan O'Neill, CEO and Founder of Abacus Plumbing
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Originally from Dublin, Ireland, Alan O'Neill started his journey in the home services industry more than 40 years ago as an apprentice plumber. Now the CEO and Founder of Abacus Plumbing and the Regional CEO-Central for Wrench Group, Alan shares his advice for navigating the industry and discusses the mentors he’s had throughout his life, how he h…
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Meet Kenny Chapman, Founder of The Blue Collar Success Group
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Kenny Chapman launched The Blue Collar Success Group to fill what he recognized as a gap in the industry — to offer expert technician training and assist owners and leaders in creating businesses that serve their lives. Kenny entered the in-home service industry in 1994 when he bought a truck and plumbing company in western Colorado doing only $1,0…
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Meet Chloe Davis, CMO of Express Plumbing, Heating & Air
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Host Ellen Rohr goes behind the wall with Chloe Davis, CMO of Express Plumbing, Heating & Air! While in high school, Chloe started working at her father's plumbing company as a CSR taking customer calls and booking jobs. Today, she has been proudly working at Express for four years as head of the marketing department — all while attending college f…
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Meet Brad and Sarah Casebier of Radiant Plumbing and Air Conditioning
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Since 1999, Brad and Sarah Casebier have owned and operated home service company Radiant Plumbing & Air Conditioning, offering plumbing, drains, heating, and air conditioning services to residents of Austin, Texas. Tune in to learn how the husband and wife team started working together, what continues to drive them as leaders, and the ways they’ve …
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Meet Mark Matteson, Author and International Speaker
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Mark Matteson discusses the lessons he’s learned throughout his career — from air conditioning and refrigeration technician to best-selling author and international speaker. Tune in to discover what motivates him to help others grow and learn, why he takes a personal approach to his work, his advice for setting and achieving goals, and more!…
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Meet Chris Hunter, Director Of Customer Relations at ServiceTitan
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Ellen Rohr and Chris Hunter discuss his journey through the skilled trades — from HVAC technician to business owner to his current role at ServiceTitan. Discover what moments and decisions changed his life forever, the lessons he’s learned along the way, and how he's sharing strategies and insights to help home service companies succeed through his…
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Meet Evelyn Pacheco, Founder of Nevada Women In Trades
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33:56
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Evelyn Pacheco is an Army veteran who became Nevada’s first black female union plumber nearly 20 years ago. Find out what impact joining the military had on her life, why she entered the skilled trades, and how she continues to prepare other women in Nevada for successful careers in high-skilled trade occupations!…
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Meet Cheryl McRae, Director of Vertical Marketing at Scorpion
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Cheryl discusses how she began her career and the lessons she’s learned along the way. Discover how she combines her love of tech and the trades, as well as how she has staked her claim in the two heavily male-dominated industries! Cheryl McRae is the Director of Vertical Marketing and Producer of The Sharpest Tool™ podcast. She spearheads Scorpion…
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Meet Michael Werner, CEO and Founder of HomeX
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Host Ellen Rohr interviews Michael Werner, CEO and founder of HomeX. They discuss why Michael entered our industry, his experiences working with family, advice for businesses looking to grow, and the motivation behind HomeX, a home services platform combining world-class technology and next generation service operations. Michael also shares how his…
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Jay Egg was fascinated when his wife, Kristy Egg, explained that epidemiological studies can be thought of for requiring seat belts in cars, and for the banning of lawn darts. He was even more fascinated to learn about Legionnaires Disease and Pontiac Fever, and why HVAC systems can be such a breeding ground for them. Ellen Rohr interviews the duo …
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Meet Erin Holohan Haskell, President of HeatingHelp.com
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Erin Holohan Haskell, president of HeatingHelp.com, shares her experiences growing up in the industry and working with family, as well as how she works to strengthen our industry through education, community and mentorship.By PHCPPros
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Host Ellen Rohr interviews Josh Kelly, CEO of Clover Marketing, a marketing consulting business for contractors. Tune in to hear their vulnerable discussion on life as a serial entrepreneur, working for a family business, and finding love, as well as how Josh went from working 80-hour weeks to establishing his ideal work-life balance and staying in…
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Meet Sean McCormack, Owner of BMC Plumbing and Heating Inc.
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Host Ellen Rohr interviews Sean McCormack, PHC News columnist and owner of BMC Plumbing and Heating Inc. They discuss what it's like to take over a family business, how Sean balances work and family, and why he decided to start writing about his life as a plumber.By PHCPPros
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Meet Dennis Hamon, Co-Owner of Zoom Drain Seattle and Gene Johnson Plumbing and Heating
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Ellen interviews Dennis Hamon, co-owner of Zoom Drain Seattle and Gene Johnson Plumbing and Heating. Tune in to learn about Dennis' unique career path (he's perhaps the world's only plumbing mortician) as well as how he's helping young people get the most out of their apprenticeships.By PHCPPros
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Meet Dan Foley, President and Owner of Foley Mechanical
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Ellen Rohr interviews Dan Foley, the president and owner of Foley Mechanical. Listen to find out how this industry icon got his start and what lessons he's learned throughout his 30-year career.By PHCPPros
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Meet Laura Kelly, Head of Sales and Marketing at RevuKangaroo
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Laura Kelly is the head of sales and marketing at RevuKangaroo and partner at Clover Marketing and Consulting, a full service marketing firm that specializes in the home services industry. At only 24 years old, Laura has consulted one-on-one with billion-dollar businesses and CEOs, toured the country with a venture capitalist investment group, and …
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Michael Bleier is the president and owner of Able Distributors. Listen for a lively conversation on the joys and challenges of combining business with family and how his company stays relevant in the age of the instant supply house.By PHCPPros
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Pamela Belyn is the owner of Men in Sewers and ZOOM Drain Chicago. Find out how Belyn went from law books and contracts to owning a successful drain/sewer-cleaning business!By PHCPPros
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Stephen Minnich has nearly 40 years of experience in the heating industry, primarily installing and servicing hydronic systems. He most recently operated Minnich Mechanical Design, based in the Chicago suburb of Elk Grove Village. Stephen is a proud family man with an unwavering sense of honor who commits to doing the right things the right way. Bu…
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