Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.
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This podcast exists to serve my tribe. It is for all small business owners in the hustle whether you're starting a business from scratch or looking for tips and best practices to stay in growth mode, retain employees and build a world-class leadership team who work cohesively in a thriving ecosystem known as your company culture, you should listen to the guests and leaders on this podcast. When I started out in business in 2004, it was difficult to find resources I could relate to., even tho ...
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AN Radio: Putting Service in the Spotlight with Ashley Stafford
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On this episode of Agency Nation Radio, we meet Ashley Stafford, insurance advisor, Williams Insurance Agency in Rehoboth Beach, Delaware. Stafford was laid off from a logistics company during the coronavirus pandemic. After a friend posted a vacancy at Williams Insurance Agency, she jumped headfirst into all the opportunities an insurance career h…
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On this episode of Agency Nation Radio, we learn about independent insurance agency alliances, a model that has grown in popularity in recent years, and one that the Big “I” has harnessed with the launch of the Big “I” Alliance. Jared Blackwood, owner and partner at BridgeMark Insurance Solutions in Bismark, North Dakota, chats with Tiffany Overlea…
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On this episode of Agency Nation Radio, we meet Emmanuel Osuyah, CEO, owner, and principal of Alpha Direct Agency. His first significant move in the industry was when he bought his mother-in-law's Allstate agency. However, he realized that this path was not for him and decided to pursue the independent agency route. Fast forward 20 years, Alpha Dir…
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Young Agents Take on the Hard Market: Prioritizing Risk Management
22:48
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The Big “I” National Young Agents Committee (YAC) partnered with Trusted Choice to create a special bonus series of content related to the hard market on Agency Nation Radio. This week’s episode features Jack Griffith, Partner at TWIA Insurance Agency in Summerville, South Carolina and was hosted by Daschle Larsen, a member of the National Young Ag…
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On this episode of Agency Nation Radio, Erika Matthews, program manager at Invest, hosts a conversation with Samantha Snider, assistant account manager at Abbott and Fillmore Agency and Joanna Dresden, an experienced Insurance Agent at Hartland Insurance Agency. Dresden is Snider’s mentor, and the two Michiganders discuss the inspiring dynamic betw…
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From Combat to Coverage with Army Veteran Adam Wirthlin
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On this episode of Agency Nation Radio, Adam Wirthlin, commercial lines producer at Turner Agency in Greenville, South Carolina, shares how his time in the U.S. Army has given him skills to be a better producer. “It seems like a complete 180 from serving, but the skills I learned in the military set me up for success in this field, like attention t…
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Young Agents Take on the Hard Market: Marketing & Communication Tactics
16:58
16:58
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The Big “I” National Young Agents Committee (YAC) partnered with Trusted Choice to create a special bonus series of content related to the hard market on Agency Nation Radio. This week’s episode features Allyson Hearring-Padilla, an agent at Blank’s Insurance Agency in Olney, Illinois, and was hosted by Taylor Hendrickson, a member of the National …
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Preparing for the Storm: Flood Insurance Strategies for Agents
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On this episode of Agency Nation Radio, host Brian Chapman, agent and owner of Chapman Insurance in Florida, sits down with Cassie Masone, vice president of flood operations at Selective Insurance. Masone, an authority on the National Flood Insurance Program (NFIP), shares insights and experiences from her decade-long involvement with FEMA and her …
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Preparing for Hurricane Season with Owen Thomas
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On this episode of Agency Nation Radio, Owen Thomas, senior account executive, Dial Insurance Agency, Pembroke, North Carolina, shares his experiences from past hurricane seasons and how his agency is applying what they learned this year. When Hurricane Florence made landfall in North Carolina in 2018, it stalled, dropping unprecedented amounts of …
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Young Agents Take on the Hard Market: Navigating Underwriting
27:57
27:57
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The Big “I” National Young Agents Committee (YAC) partnered with Trusted Choice to create a special bonus series of content related to the hard market on Agency Nation Radio. This week’s episode features Bryan Clinkscales, Owner of Boone Ritter Insurance and Big “I” Executive Committee Member, and Trey Sinclair, Owner of Wells Insurance Agency and …
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Sometimes an insurance niche finds you. Other times, you pave your way based on your passion. On today’s edition of Agency Nation Radio Podcast host Toni Jones, Senior Vice President of Transportation Marketing, at Palomar Insurance Corporation, talks with three independent agents about curating a niche business. Our guests include Ryan Teubner, Pr…
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The Power of Advocacy in Insurance with Kevin Ownby
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On this edition of Agency Nation Radio, we hear from Kevin Ownby, owner of Ownby Insurance Services, Inc. from Sevierville, Tennessee. Ownby has been a Big “I" member for as long as he's been an independent agent. However, it wasn't until the Affordable Care Act was proposed and ultimately passed into law that he became more aware of the importance…
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Insurance Women in Leadership: Growth Happens Outside of Your Comfort Zone
1:02:23
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On this special Women’s History Month edition of Agency Nation, host Avery Moore, President ECI Insurance in Edmonton, Oklahoma, and a member the Big “I” national Young Agents Committee, leads a discussion with remarkable leaders who’ve carved their own paths in the independent agency system. Joining the conversation are Michelle Middleton, preside…
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Vision for 'Violet' and Women in Leadership with Sarah Cooke
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On this episode of Agency nation Radio, Sarah Cooke, director of personal lines at WalkerHughes Insurance in Indianapolis, Indiana, shares how the agency took technology into their own hands to overcome challenges in the hard market. Named as the Outstanding Large Agency in the 2023 Liberty Mutual and Safeco Agent for the Future Awards, WalkerHughe…
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Recode Podcast Ep #8 GRIT: Renewed and Repurposed with Kelly Gonyo
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In this episode of The Recode Podcast, I explore many dimensions with my friend Kelly Gonyo; Founder and President of Blue Line Insurance Agency, Inc. Kelly is a business owner, leader and compassionate professional in the insurance industry. You’ll hear how she pushed through the challenges of a low college GPA to build a thriving business in the …
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Young Agents Take On Hard Market: Working With Carriers
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21:29
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Members of the Big “I” National Young Agents Committee partners with Trusted Choice to share information about the hard market as part of a special bonus series on Agency Nation radio. Guests Adam Risman, Commercial Risk Advisor at Risman Insurance, and Haley Meisner, SVP of Independent Agency Distribution Strategy at Liberty Mutual, went behind th…
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Winning Talent Acquisition Strategies for Independent Insurance Agencies
31:48
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On this episode of Agency Nation Radio, Will Jones, editor-in-chief of Independent Agent magazine, is joined by an expert panel to discuss the intricacies and challenges of hiring at independent insurance agencies, as well as some much-needed winning solutions. As the insurance industry marks Insurance Careers Month, Claudia St. John, president of …
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DOI: From R&B to P&C and Benefits with Jarrard ‘Rod’ Powell Sr.
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19:18
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On this episode of Agency Nation Radio, Jarrard “Rod” Powell Sr., agency principal at Encore Insurance Group Chesterfield, Virginia, shares his unique experience in insurance. Powell grew up cutting records and touring as an R&B artist, but by the time he reached his 30s, he was looking for a more stable career. After breaking into insurance throug…
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Young Agents Take On The Hard Market: Operation Mentorship
24:43
24:43
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The Big “I” Young Agents partnered with Trusted Choice to deliver information on the importance of mentorship as part of a special hard market bonus series on Agency Nation Radio. Guests Krista Kautz, Producer at Berrong Insurance, and Stewart Berrong, Owner of Berrong Insurance, were interviewed by Cash McMillen, National Young Agents Committee me…
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2024 Middle Market Risk Management Landscape with Nancy Germond and Sandra Little
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In this episode of Agency Nation Radio, host Nancy Germond, Big “I” executive director, of risk management and education, explores the evolving landscape of middle market insurance in 2024. Featuring an in-depth interview with Sandra Little, CEO of CEO, SKL Risk Consultants, Pheonix, Arizona the episode offers insights into the challenges and oppor…
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DOI: Building a Niche in Real Estate with Jonathan Lugo
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On this episode of Agency Nation Radio, Jonathan Lugo, producer at FirmSecured powered by Veritas Risk Management in Johnson City, Tennessee, shares his remarkable journey from intern to specializing in real estate insurance. Discover how he carved out a niche within an established agency, bringing entrepreneurial spirit and expertise to a speciali…
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Young Agents Take on the Hard Market: Building Staff Morale
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During this episode of Agency Nation Radio, the Big “I” Young Agents and Trusted Choice share their insights on building staff morale as part of a special hard market bonus series. Guests Brock Elliott, National Young Agents Committee (YAC) Chair and Producer at Elliott Insurance Group, and Lisa Lemanski, Operations Manager at Meiers Lombardini Lem…
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Young Agents Take On the Hard Market: Talking Renewal Tactics
56:14
56:14
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On this episode of Agency Nation radio podcast, the Big “I” Young Agents and Trusted Choice are teaming up to bring you the first episode in a special hard market bonus series. Guests Cash McMillen, National Young Agents Committee member and Vice President at the Cashion Company, and Patricia Clawson, CEO of Clawson Insurance and member of the Flor…
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100 Days at the Helm with Charles Symington, Big "I" President & CEO
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On this episode of Agency Nation Radio, Will Jones, editor-in-chief, Independent Agent magazine, is joined by Charles Symington, the new Big "I" president & CEO. Amid the hardest market in a generation, a technological revolution and consolidation within the independent agent and broker channel, Charles joins Agency Nation Radio today to discuss hi…
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Leveraging Legacy and Learning with Erin Dop
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15:15
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On this episode of Agency Nation Radio, meet Erin Dop, an independent agent at Fullenkamp Insurance in West Point, Iowa. She did not join the family agency immediately after graduating from the University of Iowa. Instead, she was encouraged to build a foundation elsewhere, which she did by working as a commercial underwriter for a carrier. However…
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Mindful Matters: Navigating Parenting and Workplace Success with Lori Mihalich-Levin
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On this episode of Agency Nation Radio Podcast, we explore the intersection of parenthood and professional growth with Lori Mihalich-Levin, the founder of Mindful Return. Lori shares insights, challenging stereotypes and offering practical strategies for both working parents and leaders seeking to foster a more supportive work environment for emplo…
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One of One: A Conversation with David Garcia
10:12
10:12
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Join us for an inspiring conversation with David Garcia, the President of Rancho Mesa Insurance Services Inc. in San Diego, California. Discover how David transitioned from a career in professional baseball to founding a Best Practices agency with a unique approach to specialization. Learn about the agency's commitment to giving back, their innovat…
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Recode Podcast Ep #7 Challenge those beliefs - a rapid discourse with Ebenezer Ikonne
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My guest is Ebenezer Ikonne, Author, keynote speaker, leader at Cox Automotive, father, thinker, and also my friend. Hear the inspiration behind his book "Becoming a Leader in Product Development" and Video log Channel titled "Joy at Work". We dive deep and lose track of time bouncing from topic to topic; I didn't bother to edit the episode; so wha…
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Cold Calls Today, Warm Calls Tomorrow with Max Revenue and Micah Salas
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36:34
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On this episode of Agency Nation Radio, Cassandra Keogel, sales executive with Eastern Insurance Group in Massachusetts and member of the Big “I” national Young Agents Committee, is joined by two very special guests: Max Revenue, half man, half meme, 100% producer, and Micah Salas, senior vice president at the Christensen Group Insurance. Together,…
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Celebrating an SEO Milestone: An Employee Takeover Podcast
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15:03
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TrustedChoice.com employees have taken over the IA Advantage podcast once again with breaking news! Listen as Steve Gomez, Director of SEO, and Viviana Buzo, Director of Marketing, look back at TrustedChoice.com over the last decade and share the SEO strategies the company has employed leading to a major SEO event.…
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Counting on Community in Kentucky With Ray Robertson
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13:22
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On this episode of Agency Nation Radio, Ray Robertson, principal of Limestone Agency in Mount Sterling, Kentucky, sits down with Olivia Overman, content editor of Independent Agent magazine, to discuss his agency’s 175-year-old roots in Kentucky, community involvement and more. Robertson joined the agency in 1996 after spending several years workin…
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Recode Podcast Ep 6 - Spotlighting insurtech startups with Katelyn Johnson
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Katelyn Johnson is the Managing Director at American Fam Ventures. Listen to her expose some of the challenges startups are facing in our ever-changing business landscape. She also brings her energy to the conversation through her unique lens in the insurtech ecosystem. Her passion is captivating and her mechanical engineering background is evident…
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A Conversation Among Friends with Mike McBride
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26:32
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Grab your favorite beverage and settle in for a conversation among friends on this edition of Agency Nation Radio podcast. Mike McBride your new Big “I” chairman and president of Mason-McBride, Will Lemanski owner of Meiers Lombardini Lemanski Insurance and Lisa Lemanski, agency operation manager of Meiers Lombardini Lemanski Insurance explore the …
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TrustedChoice.com Referrals on Demand: The Answer to the Producer Availability Problem
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34:52
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IA Advantage Presented by TrustedChoice.com Chip and team announce major product news, revealing more options and greater control over prospecting for individual producers.
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Teaching the Language of Insurance with Osiris Maldonado
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In this episode of Declaration of Independence on Agency Nation Radio Podcast, Osiris Maldonado, the co-founder of Pronto Insurance located in Schaumburg, Illinois sits down with Will Jones, Independent Agent magazine editor-in-chief. Osiris shares her journey from car sales into agency ownership and how educating her staff and the community create…
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Navigating the Storms: Challenges and Solutions When Insuring Multifamily Home
24:07
24:07
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On this edition of Agency Nation Radio Podcast guest host Nancy Germond, ARM, AIC, ITP, SPHR, SHRM-SCP, executive director, risk management and education sits down with Karen O’Connor Corrigan, CIC, CIRMS, president, and owner of O’Connor Insurance located in St. Louis Missouri and one of the foremost experts on community associations. Together the…
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Recode Podcast Ep 5 - KEEPING AFRICA IN THE GLOBAL BUSINESS CONVERSATION WITH FRANCIS OSUYAH
44:12
44:12
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In this week’s episode listen to Francis O. Osuyah recommend strategies to bring more Nigerians in the Diaspora back home to give Nigeria’s leadership a fighting chance to create the Nigeria of our dreams. Though still considered a third world country, Nigeria is blessed with an overwhelming amount of natural resources that the rest of the world de…
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Join us for Declaration of Independents on Agency Nation Radio, the podcast that takes you behind the scenes of the insurance industry. On this episode, we meet Jason Rodriguez, the managing partner at Prominent Insurance in Wilmington, Delaware. From his entrepreneurial journey growing up in Brooklyn to serving on the board of the Delaware Associa…
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Navigating Client Communications in a Hard Market
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28:32
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There’s no doubt insurance marketplace is harder to navigate, with economic pressures and increased natural disasters leading to rising premiums. How do you best support your clients, agency staff and successfully navigate the hard market? Tune into this episode of Agency Nation Radio Podcast, hosted by Kelley Donahue-Pirro, owner of Agency Perform…
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Recode Podcast Ep 4 - FACING THE CUSTOMER. MEET PAGE ALIVE WITH RICK FIGUEIREDO
37:43
37:43
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In this episode, I sit and chat with my friend Rick Figueiredo an executive who is an advocate for more human centric technology. Rick and I agree on many things and share similar worries about human and tech interfacing way into the future. We dissect Page alive, leadership, AI, small business, his podcast and touch on religion. A spirited convers…
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Meet the Founder of Beauty Queen Insurance
25:24
25:24
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On this edition of Declaration of Independence, on Agency Nation Radio podcast, host Olivia Overman, content editor with Independent Agent magazine, sits down with Crystal Fox, the founder of Beauty Queen Insurance, a division of the Smith Sawyer Smith agency in Rochester, Indiana. The pandemic brought Crystal’s makeup career to a halt leading her …
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Recode Podcast Ep 3 - REFLECTION - A SIT DOWN WITH MY FATHER
22:40
22:40
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My Father always wanted to be a radio and TV personality. He visualized himself in those roles, prepared and practiced daily and one day he made his way to anchorman on prime time TV and host of a few political talk shows. We went on to create a school of journalism and found many other businesses all of this without a formal college education or d…
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The Next Generation Talks Insurance Careers
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15:47
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What does the next generation want in a career? How does the insurance industry align with what Generation Z wants in a profession? We uncover the connections on this edition of Agency Nation Radio podcast. Guest host Cassandra Koegel with Eastern Insurance Group and a member of the Big “I” national Young Agents Committee talks to Will Huang, recen…
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Recode Podcast Ep 2 - PURPOSE IS A SUPER POWER
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In this episode the host Emmanuel Osuyah dives into the concept of finding good employees from the book "Recode" 8 Mind Hacks for the Small Business Owners. If you can't find them, you can make them; if your purpose is clear enough. Clarity of purpose is the superpower of superpowers. A company culture can be strengthened if there's a clarity of pu…
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Entrepreneurial Life Lessons with an Agency and InsurTech Founder
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David Watson, executive vice president of Mappus Insurance, South Carolina sits down with Will Jones, editor-in-chief of Independent Agent magazine to share his origin story on this edition of Declaration of Independence on Agency Nation Radio podcast. After working for State Farm and Allstate, David became a Farm Bureau contractor and in 2016 he f…
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Recode Podcast Ep 1 - BELIEVING IS SEEING
21:28
21:28
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In this episode the host Emmanuel Osuyah introduces his new book "Recode" 8 Mind Hacks for the Small Business Owners with Hack #1 "Believing is Seeing" because when he started out in business he could not find resources to support his tiny company. He expresses it was easier to find information on and resources for large corporations like Apple, St…
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IA Advantage: ClientCircle: New Name, New Offering for Independent Agents
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28:54
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Chip learns the story behind Rocket Referrals' name change when he and Torey Maerz, CEO of ClientCircle and veteran IA channel insurtech leader, catch up for the first time since COVID.
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On this edition of Agency Nation Radio podcast, guest host Bob Fee, President, Fee Insurance, Kansas and immediate past chair of the Big “I” is joined by Kathy Conley-Jones LUTCF, Chief Insurance Strategist, Williamson Financial Management Group in St. Louis. She also founded The Conley Financial Group, a multi-line insurance and employee benefits …
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On this edition of Declaration of Independence on the Agency Nation Radio podcast, Dean Giem, president of Paradox Insurance Agency in Montana talks about technology. The self-proclaimed technology geek shares his journey from a captive agency to independent agency ownership. Now, as a member of the NetVu board and the AUGIE executive council, he e…
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Trusted Choice Advantage: New Option for Small Agencies: Broker Buddha
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Chip’s guest this week is Jason Keck of Broker Buddha. Chip & Jason discuss some shared history and their evolving insurtech perspectives. Jason also reveals news of an affordable new solution from Broker Buddha specifically designed to help smaller independent insurance agencies with five or fewer customer-facing employees.…
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