Best Gjergj Dollani Podcasts (2024)

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11 - Sorry, No Budget - Conferencing on a budget 51:58

26d ago51:58

51:58

Welcome to Episode 3 of the "Sorry, No Budget" podcast! 🎙️ Join your hosts Sam Fleischmann and Gjergj Dollani as we dive into the art of attending higher education conferences without breaking the bank. Whether you're a seasoned academic or new to the world of higher ed, we've got tips, tricks, and strategies to help you make the most of your confe…

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10 - Sorry, No Budget - Future-Proofing Higher Education 31:45

7M ago31:45

31:45

The Enrollment Clinic presents a limited series titled "Sorry, No Budget" ...a higher education-ish podcast. I recorded this with my good friend Sam Fleischman. This episode was recorded one week before the AIRC Convention in Phoenix (2023). Sam and I were to conduct a panel discussion on Future-Proofing Higher education. We decided to record an ep…

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Ristretto Shots: Inspiring email from a listener 8:21

1+ y ago8:21

8:21

In this episode of Ristretto Shots I read Phil’s email to me about a coffee gig he did, describing how it went and how much fun he had going out on his own and making it happen! This is what it’s all about folks; just getting out of your comfort zone and having a blast doing it. http://www.ristrettotime.com--- Support this podcast: https://podcaste…

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9 - Besart Kunushevci, Founder and CEO of Crossplag 22:49

1+ y ago22:49

22:49

"The Enrollment Clinic" podcast welcomes Besart Kunushevci, a leading expert in the field of academic integrity and the founder of Crossplag, the world's first cross-language plagiarism-checking solution. In this episode, we dive into the world of EdTech and explore the challenges faced by K12 and higher education institutions in ensuring academic …

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8 - John McLoughlin, St. George's University School of Medicine 27:27

1+ y ago27:27

27:27

In Episode 8 of the Enrollment Clinic, my guest John McLoughlin from St. George's University School of Medicine talks about enrollment in a highly specialized area of Higher Education; Medicine. Many of the challenges we face at traditional universities get amplified when you are enrolling students who are interested in a specific profile. We cover…

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7 - Samira Pardanani 24:23

1+ y ago24:23

24:23

In this episode, Samira Pardanani - Associate Vice President, International Education & Global Engagement at Shoreline Community College - takes us through her experience in International enrollment, from when she started as an international student. We talk about the benefits that community colleges, like Shoreline, offer to international students…

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6 - Enrollment trends, Leadership and International Students with George Kacenga 38:23

1+ y ago38:23

38:23

In this episode, George Kacenga, the VP of University Partnerships for M Squared Media / MSM Unify, talks about the recent trends in International Student enrollment; changes in student preferences on how they communicate with colleges and universities; and the marketing, enrollment support and global reach that MSM & MSM Unify offers to colleges a…

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5 - Student Recruitment in Latin America with David Arango 23:15

1+ y ago23:15

23:15

In this episode of The Enrollment Clinic, my guest David Arango (Director of Recruitment, Latin America and Europe at Global Study Partners) and I discuss the Latin American market. We cover a range of topics from the intricacies of various countries, regions and cultures within Latin America to working with Global Study Partners and what higher ed…

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4 - Application FEES vs. Admissions Deposits, which is best? 12:42

2y ago12:42

12:42

I decided to record this short 12 minute episode because 1) there is no good research out there as to what works best FEES vs DEPOSITS, and 2) because I have been thinking and experimenting with this topic a great deal, so I have some data and results that I share in the podcast (it may be directional, but it is a good starting point. The experienc…

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3 - Demystifying SEO with Granit Doshlaku 27:59

2y ago27:59

27:59

I invited my friend, Granit Doshlaku -- Head of Search at Manaferra (http://www.manaferra.com) -- to discuss SEO for Higher Education. Granit is an expert in the field and Manaferra is a multi-award-winning Search Marketing agency. We talk about what Search Marketing encompasses, trends in higher education, content, etc. We spend a good amount of t…

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26 - Interview with Jamie and Ryan Getchell of The Nest Family Cafe 1:09:03

2y ago1:09:03

1:09:03

I have been thinking about doing this interview for months! Ryan and Jamie are the founders of The Nest Family Cafe in Londonderry, NH. They -- just like me -- started without having any coffee or business experience. After over a year and a half of hard work, they took the leap of faith, left the comforts of corporate behind and dove into this new…

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2 - Linh Truong - The International Student Journey 16:27

2y ago16:27

16:27

In this episode, my guest Linh Truong, Director of Admissions and Marketing at Bay Atlantic University talks about her experience in the US as an international student, and how that drives the work that she currently does as the person in charge of recruitment and enrollment. We cover a handful of topics and she dives into the types of marketing an…

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1 - Crash Course in working with higher education enrollment International Agents 18:58

2y ago18:58

18:58

In the first episode of the Enrollment Clinic I talk about working with student enrollment agents, agencies and platform. I often find myself on the receiving end of phone calls from other admissions officers from various universities either asking for referrals or asking how to best work with agencies. Therefore, I decided to record this short epi…

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25 - Books that helped me through the process 29:29

2y ago29:29

29:29

I have gotten a few emails with listeners asking what books I recommend. I email each person individually, but decided it would be more beneficial if I just record a Bonus episode. I broke the list in 4 categories: Coffee, Strategy, Operations, Mindset. I end it with some thoughts on work-life balance. As always, email me at dollani@gmail.com with …

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22 - Cash, POSes and Scammers 29:00

2y ago29:00

29:00

In this episode, I talk a bit about POSes, but spend a good amount of time talking about various aspects of working with cash and how to protect your business or coffee shop from scammers. I share some issues I ran into and how you can avoid them. Let me know what you think dollani(at)gmail.com. http://www.ristrettotime.com--- Support this podcast:…

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24 - The last days of Cafe Chocolat 26:54

2+ y ago26:54

26:54

I spent 1.5 years over 23 podcast episodes talking about what we did at Cafe Chocolat and how we did it. Meanwhile the 800 pound gorilla was sitting right next to me staring at me — Cafe Chocolat had been shut down. I wasn’t podcasting about a wildly successful shop, or some chain that I grew and sold off. For all intents and purposes it was a fail…

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23 - FINAL Episode and Parting Thoughts 21:25

3y ago21:25

21:25

We have come to the end if the “Starting Your Coffee Shop” journey. In this episode I share a personal story of a childhood book/character that I always think of when I run into something that looks hard and scary, and how I use that to dive in the many directions my career has taken me. I also talk about my favorite episodes I have recorded. Ristr…

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21 - Should you offer FREE Wifi? 21:32

3y ago21:32

21:32

Yes, FREE Wifi is nice, it’s convenient, it’s fun, but it’s not a right. Should you offer it at your coffee shop? Should you not? Let’s discuss! Ristretto Time: Starting and Running Your Coffee Shop by Gjergj Dollani http://ristrettotime.com--- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support…

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9 - Where to find money to finance your business 26:27

3y ago26:27

26:27

In this episode I talk about some different ways to find money to support your new business. I share how I did it at Cafe Chocolat. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support

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20 - How many cups do I need? (Questions from listeners) 29:24

3y ago29:24

29:24

In this episode I answer some of the questions that although may seem trivial are important and will keep you up at night. How many cups do you need? Should you offer different cappuccino sizes? Should you carry different espresso blends? — http://www.ristrettotime.com twitter: @gjergjdollani--- Support this podcast: https://podcasters.spotify.com/…

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19 - Your Customers are not your Friends 26:35

3y ago26:35

26:35

In this Episode I talk about the importance of treating customers like patrons first, and friends second. Just because they’ve been coming to your shop for years, it doesn’t mean you can take liberties with them as you would with old friends. Joking, or providing subpar service can backfire, and you can lose an old, loyal customer in a heartbeat. L…

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14 - 3 attributes of a great barista 24:21

3y ago24:21

24:21

In this episode I talk about the 3 attributes that make for an outstanding barista. At Cafe Chocolat, I only spent about 5 min interviewing each candidate. I didn’t need more time, because I was not interested in playing scenario games or learning more than was necessary for me to understand if I had a great barista in front of me. Trust me, exquis…

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11 - Hiring staff, employee types and how to develop them 37:40

3y ago37:40

37:40

In this episode I talk about how to hire the right employees. What to be aware of. I share the hiring process we had at Cafe Chocolat. Also, things you can do to develop your staff. http://www.ristrettotime.com--- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support

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13 - Interview with Alex Escobar of Cervantes Coffee Roasters 41:48

3+ y ago41:48

41:48

In this episode Alex and I talk about how he started his coffee roastery in his home 10 years ago, and how he grew it to distribute in the entire east coast. We talk about trends in the coffee business, product development, partnerships between roasters and retailers and branding in the coffee business. http://www.ristrettotime.com--- Support this …

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18 - How to think about starting a shop the right way 25:30

3+ y ago25:30

25:30

In this episode, I dissect a call I had recently with someone passionate about starting their own little shop. They were very excited about it, and asked me the right questions, but those were questions they should have attempted to answer themselves first, before getting as far as they had. Let me know your thoughts at dollani-at-gmail-com--- Supp…

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17 - Answers to some of your questions 22:35

3+ y ago22:35

22:35

In this episode, I decided to answer some of the questions I have started to get via email. Some of the questions are about the type of espresso machine, space renting, number of employees you need, etc. http://www.ristrettotime.com--- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support…

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Ristretto Shots: The Coffee Shop Success Formula 6:04

3+ y ago6:04

6:04

Here it is! The most important episode I’ve ever recorded (and probably will ever record). I’m giving out the formula to success or failure, and even highlighting what the best solution is. ...you’re welcome! http://www.ristrettoshots.com--- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support…

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16 - Is it the right Location and Space? 38:06

3+ y ago38:06

38:06

In this episode, I talk about the things that need to be considered when choosing a location for your coffee shop. It is not an exhausting list, but it is a few of the most important details. The last 2 minutes also I think are important to note down. http//www.ristrettotime.com --- Support this podcast: https://podcasters.spotify.com/pod/show/rist…

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15 - SEO for coffee shops and retail with Granit Doshlaku of Manaferra 32:19

3+ y ago32:19

32:19

My guest, Granit Doshlaku is an expert in Search Engine Optimization. He is a featured speaker in TEDx and various international Search conferences. Granit and I talk about ways coffee shops and small business can capitalize from Google and various platforms to drive business. http://www.ristrettotime.com--- Support this podcast: https://podcasters…

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10 - Earning PR and getting your shop noticed 37:46

3+ y ago37:46

37:46

In this episode I talk about how to get earned media (being talked about in the news), leveraging Twitter and Instagram go get the word out. Cafe Chocolat made the news as far as Indonesian TV, and your shop can too. I’ll show you how I did it. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support…

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Ristretto Shots: Read the fine print! READ IT! 4:53

3+ y ago4:53

4:53

Here it is; just read the damn fine print. Don’t let wishful thinking take over rational thinking. No matter how good something sounds, there is a catch. Find out what it is. Don’t be like the people I talk about in this short episode! http://www.ristrettotime.com--- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/suppor…

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12 - Running a pirate ship (coffee shop) 20:45

3+ y ago20:45

20:45

As the owner and/or manager of a coffee shop, you are running a pirate ship! And I mean it! You’ll be managing people that are not all necessarily trying to really learn the business and grow with it. In this episode I discuss; should you be loved or feared? http://www.ristrettotime.com--- Support this podcast: https://podcasters.spotify.com/pod/sh…

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8 - Entrepreneur Mindset - Interview with Alban Selami of Shqipful 29:00

3+ y ago29:00

29:00

In this episode we discuss what it takes to have an entrepreneurial mindset. Changing your strategy in a dime. Understanding when to quit. Stoicism. Etc. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support

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7 - Choosing the right Coffee Supplier (Part 2) Interview with Travis Vaughn of La Colombe Coffee 41:54

3+ y ago41:54

41:54

We talk about what to look for in Suppliers. The future of coffee consumption and the local Washington DC coffee scene.--- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support

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6 - Choosing Coffee Suppliers with Travis Vaughn of La Colombe (Part 1) 51:18

3+ y ago51:18

51:18

Travis and I talk about choosing suppliers. What to look for. What consumers are looking for in the coffee experience. We also discuss coffee scene in DC. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support

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5 - Culture, innovation, product launch & pricing tricks at Cafe Chocolat 39:18

3+ y ago39:18

39:18

Interview with my long-time employees Derek James and Gabriel Falk. A trip down memory lane about what worked and what didn’t work. We also talk about some pricing tricks I played there. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support

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4 - Know thyself and thy customer 34:13

3+ y ago34:13

34:13

In this episode I talk a bit about Branding and how it relates to everything that you do. I focus on the importance of understanding the consumer journey. --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support

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3 - Your business is not your baby! 25:22

3+ y ago25:22

25:22

We talk about setting up systems in place, so that you can better manage your time and what’s important to you!--- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support

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2 - Why this? Why now? Why you? 27:34

3+ y ago27:34

27:34

This episode is designed to discourage anyone from starting a coffee shop! You should thank me for doing you a great service! Your family should thank me for crushing your coffee dreams! ...but remember; weak hands fold first!--- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support…

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1 - Q & A on Cafe Chocolat 25:32

3+ y ago25:32

25:32

How did I start Cafe Chocolat? What are some important things to think about when starting a coffee shop? How much time? How much money does it take? These and more in this episode! --- Support this podcast: https://podcasters.spotify.com/pod/show/ristrettotime/support