Looking for a new job or keen to progress your career? Listen and subscribe to our monthly podcast for expert, up-to-date careers advice delivered straight to your device - from perfecting your CV and preparing for a job interview, to creating a strong personal brand and standing out from the crowd. We are the world’s leading recruitment experts. Last year we placed 70,000 people in to permanent jobs and over 240,000 people in to temporary roles. For more expert careers advice, visit our blo ...
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The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising
Dr. John P Hayes
Internationally recognized speaker, personal business coach and Amazon best-selling franchise author Dr. John Hayes offers an honest look at everything involved in researching, evaluating and purchasing a franchise business. On this podcast, Dr. John P Hayes interviews Franchisors, Franchisees, and has solo episodes giving valuable advice in the Franchise Industry. Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. He’s one of an elite gr ...
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Investing in US Franchises - With Pat Rossi
33:36
33:36
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DESCRIPTION: Pat Rossi, a franchisee of ImageOne and member of the Titus Center Advisory Board, was interviewed on Franchise Hot Seat. Rossi, originally from Montreal, Canada, moved to the United States on an E2 investor visa. He was introduced to the idea of investing in a franchise by broker Daniel Purim at a conference in Orlando. Rossi already …
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New Franchise Broker Laws - With Sarah Davies
34:03
34:03
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34:03
[SHOWNOTES] TITLE: New Franchise Broker Laws - With Sarah Davies DESCRIPTION: Sarah Davies, General Counsel of the International Franchise Association (IFA), discusses the proposed Model Franchise Broker Registration Act by the North American Securities Administrators Association (NASAA) and the California Senate Bill 919. Both pieces of legislatio…
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Big Money in Franchising with Private Equity - With Alicia Miller
47:05
47:05
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47:05
DESCRIPTION: Alicia Miller, founder and managing director of Emergent Growth Advisors, discusses her book, Big Money in Franchising, and the role of private equity in the franchising industry. She highlights the success story of Tropical Smoothie, which grew from 315 to 1400 units through private equity partnerships. She also discusses the Dwyer Gr…
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Secrets to Successful Franchising - Expert Insights with James Butler
46:20
46:20
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46:20
DESCRIPTION: John Hayes, host of the Franchise Hot Seat, interviews James Butler, a serial entrepreneur, author, and franchise sales coach. Butler shares his experience of owning three bridal shop franchises and five different businesses, and his decision against franchising his concept after consulting with a franchise attorney. He discusses his c…
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SBA Loans for Your Franchise - With Edith Wiseman
50:20
50:20
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50:20
DESCRIPTION: Edith Wiseman, the president of FRANdata, discusses the changes in the franchising industry, particularly in relation to SBA loans. She explains that the SBA has changed its standard operating procedure, eliminating the need for lenders to worry about affiliation between the franchisor and franchisee. However, this has led to the SBA n…
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Tips from a Millionaire Franchisor - With John Hewitt
57:41
57:41
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57:41
DESCRIPTION: John Hewitt, an industry veteran with 5,200 franchisees under his belt, discusses his career in franchising. Hewitt founded several companies, including Jackson Hewitt, one of the world's top retail chain franchises with over 10,000 tax offices. He has also founded other franchise companies and currently runs Loyalty Brands, a platform…
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Lessons from Hudson Valley Swim's Franchisee - With Nick Gartner
56:59
56:59
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56:59
DESCRIPTION: The Franchise Hot Seat episode features Nick Gartner, a franchisee and franchise development professional for Hudson Valley Swim. Gartner shares that he was involved with Hudson Valley Swim before it became a franchise, focusing on operations at corporate locations. He transitioned into franchise development when the company decided to…
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Learning Franchising from Subway's Billionaire - With Ron Holt
1:44:54
1:44:54
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DESCRIPTION: Ron Holt, founder of Two Maids & a Mop, shares his experiences with Fred DeLuca, the billionaire franchisee of Subway. DeLuca, known for his curiosity and larger-than-life personality, built the world's largest franchise company from scratch. Holt first met DeLuca at an IFA conference in Las Vegas. At the time, Holt's company was a sma…
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From Mall Kiosk to Successful Franchise: The DonutNV Story - With Alex Gingold
1:09:25
1:09:25
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1:09:25
DESCRIPTION: Alex Gingold, the guest on the Franchise Hot Seat, discusses his business DonutNV. The rebranding from Cinnamony Donuts to Donut Envy was intentional, aiming to engage customers and prompt them to ask questions about the brand. The business started in 2014 as a small outdoor mall kiosk at the Philadelphia premium outlets, serving hot m…
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Breaking Barriers in Franchising - With Margaret Chebat
25:05
25:05
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25:05
DESCRIPTION: John Hayes hosts another episode of the Franchise Hot Seat, featuring Margaret Chebat, a director at PuroClean, a major franchisor. Chebat shares her journey into franchising, which began right after college when she joined PuroClean. She was attracted to the company's culture and people, despite not knowing much about the restoration …
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Does Responsible Franchising Exist in The USA? Part 2 - With Aaron Harper, Matthew Haller
7:26
7:26
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7:26
DESCRIPTION: The podcast continues the discussion on responsible franchising, emphasizing the importance of handpicking franchisees with the right skills. They note that while this is a crucial aspect of responsible franchising, it is often overlooked in favor of reducing costs or seizing sales opportunities. They argue that skills are less importa…
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Does Responsible Franchising Exist in The USA? Part 1 - With Aaron Harper, Matthew Haller
6:30
6:30
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6:30
DESCRIPTION: The podcast discusses the concept of responsible franchising, focusing on the selection of the right franchisees. The International Franchise Association's recent social media posts have emphasized the collective responsibility of the franchise community to protect the franchise model. However, the concept of responsible franchising, a…
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Unveiling Entrepreneurial Triumph with Michael O. Browning Jr.
58:36
58:36
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58:36
DESCRIPTION : The video transcript features a conversation with Michael O. Browning Jr. The discussion begins with Browning's background, where he shares his journey from being a college dropout to becoming a successful entrepreneur. He explains his early struggles and how he overcame them through hard work and determination. Browning then delves i…
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Rolling Suds Revolutionizing Power Washing - With Aaron Harper
46:33
46:33
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46:33
DESCRIPTION: The Franchise Hot Seat Podcast features Aaron Harper, the CEO and owner of Rolling Suds, a rapidly growing power washing franchise. Harper explains that the power washing industry is largely made up of individuals doing the work themselves, with little large-scale sophistication. He believes a good franchise brand can bring standards a…
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From Few to 33 Auto Repair Shops: The Midas Franchise Success Story - With Brian Beers
49:17
49:17
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49:17
DESCRIPTION: In this video, you will learn: 1. The intriguing story of Brian Beers' journey in the franchising business, specifically with Midas, a renowned auto repair franchise. How did he and his brother transform a family business into a multi-million dollar empire? 2. How Brian and his brother managed to scale their business from just a few sh…
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From Radio to Franchise Success: A Dunkin Donuts Story - With Gary Occhiogrosso
49:15
49:15
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49:15
DESCRIPTION: In this video, you will learn: 1. How did a young man with a passion for radio end up as a successful franchise owner? Discover the unexpected journey of Gary Occhiogrosso, from his family's Italian pastry shops to the world of franchising. 2. What inspired Gary to leave his career in radio and venture into the franchising industry? Un…
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CEO Explores: What Happened to We Buy Ugly Houses?
48:52
48:52
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48:52
DESCRIPTION: In this video, you will learn: 1. The intriguing history of HomeVestors, a real estate franchise company that once dominated the market. What led to its rise in the late 1990s and early 2000s? And what caused its decline during the Great Recession? The answers lie within the video. 2. The captivating story of Tim Herriage, a former fra…
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Unlock Financial Freedom Through Franchising - Insights from Brian Woods of Neighborly
52:19
52:19
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52:19
DESCRIPTION: Brian Woods, Vice President of Franchise Development at Neighborly, discusses his career trajectory and the growth of franchising. Neighborly has 32 home service brands and over 5,500 franchise locations in nine countries. Woods is responsible for the development of seven franchise brands, six of which were established under the leader…
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Unlock the Power of Human Relationships - With Tom Ziglar
48:06
48:06
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48:06
DESCRIPTION: In this video, you will learn: 1. The fascinating history of the Ziglar Corporation and how it became a powerhouse in the world of personal development. What was the driving force behind its success? Find out in the video! 2. How Tom Ziglar, the son of the legendary Zig Ziglar, started his journey in the company. From working in the wa…
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Master the E-Myth for Business Success - With Michael Gerber
44:39
44:39
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44:39
DESCRIPTION: In this video, you will learn: 1. What is the E-Myth and how does it debunk the common misconception about entrepreneurs like Richard Branson and Jeff Bezos? Discover the truth behind who really starts most businesses and why their skillset alone won't guarantee success. 2. Why do entrepreneurs create great franchises, while managers a…
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From Football to Franchise Success: Jeff Dudan's Inspiring Journey
1:20:44
1:20:44
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DESCRIPTION: In this video, you will learn: 1. How did a former football player at Appalachian State University become a successful entrepreneur and franchise executive? Discover the key factors that contributed to Jeff Dudan's incredible journey. 2. What was the side hustle that eventually led Jeff to become the preferred vendor for all student ho…
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From Law to Kickboxing Success: April Porter's Entrepreneurial Journey
39:53
39:53
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39:53
In this video, you will learn: 1. How did April Porter transition from a prosecuting attorney to a successful kickboxing franchisee? Discover the pivotal moments that led her to make this life-changing decision. 2. What were April's initial side gigs in dance and fitness while practicing law? Uncover the passion that drove her to explore these oppo…
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Crushing the Critics: Celebrating the Success of Controlled Risk-takers
8:43
8:43
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8:43
Are you ready to take on the hot seat and challenge the notion of imposters? Some critics have labeled Michael Buble an imposter, claiming he's just a cover guy who brings nothing original to the world of music. But with his sold-out concerts and devoted fan base, he's clearly doing something right. Can the same be said of franchisees? If you're in…
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The 10 Things To Think About Before Starting a Franchise - With Michael Webster
41:48
41:48
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41:48
Franchise agreements are one-sided and drafted entirely by franchisors. Starting a franchise can be complicated, so it's important to make sure that the contract is fair and that the franchisee understands everything in it. Some parts of the contract, like how much money the franchisee has to pay if they don't follow the rules or if they say bad th…
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Fuelling Franchise Growth | How to Conquer Your Industry with Angela Coté's Winning Strategies
45:39
45:39
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45:39
Franchising can be an exciting but tough business. It needs attention to detail and both franchisor and franchisee success. Franchisors must understand franchisee needs and adapt their support services. Third-party providers, like consulting firms, can bring fresh perspectives and expertise and help find untapped profitability. In this episode, we …
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Butch Mogavero Serves Up Risks of Franchising | A Smash Hit or a Double Fault?
42:53
42:53
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42:53
Franchising offers entrepreneurs the opportunity to leverage an established brand, receive training and support, and benefit from economies of scale. However, franchisees also face limitations on their creative freedom, ongoing royalty fees, and potential conflicts with the franchisor. Franchising can be a viable option for those looking to start a…
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Jason Killough on Franchise Success: Expert Tips for Finding the Right Fit
38:44
38:44
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38:44
DESCRIPTION: Welcome to today's episode of the podcast, where we'll be talking to Jason Killough, a seasoned franchise development expert with 28 years of experience in the industry. Jason will share his insights into the world of franchising, including the key factors to consider when choosing a franchise, the challenges faced by franchisees, and …
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Finding Your Perfect Match: Tips for Choosing the Right Franchise with Red Boswell
40:38
40:38
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40:38
DESCRIPTION: On the latest episode of the Franchise Hot Seat podcast, Red Boswell joins Dr. John Hayes to discuss franchising and the importance of finding the right fit. Franchising allows you to launch your own business using an existing brand and business model. However, it's crucial to do your homework and determine which franchise is suitable …
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SBA Loans for Franchisees: How to Secure Funding for Your Dream Franchise W/ Bob Coleman
33:12
33:12
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Let's say you have already decided which franchise to buy. The question now is where to get the money to finance your business. One avenue to consider is the SBA Loan Program, which helps franchisees secure funding for starting and growing their businesses. By providing access to funding, the SBA Loan Program helps more people achieve their dream o…
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Get Started in Franchising | Benefits, Requirements, and 3 Tips for Success With Dan Monaghan
44:00
44:00
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44:00
DESCRIPTION: In today's episode of the Franchise Hot Seat, we welcome Dan Monaghan, a successful franchisor and franchisee with years of experience in the industry. Dan will be sharing his expertise on franchising and starting a business at a very young age. We will delve into the many benefits of franchising, including the advantage of starting a …
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The Secrets of Franchise Success: Tips for Gen Zers and Millennials For Becoming Franchise Owners W/ Kayla Ryan
25:53
25:53
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25:53
This week on the Franchise Hot Seat podcast, we had the pleasure of speaking with Kayla Ryan, a young franchisor making waves in the industry. Kayla shared her insights on people-to-people marketing and how she's been able to connect with Gen Z and millennial consumers. She also discussed the challenges of being a young franchiser and how she's bee…
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Grow Your Franchise Effectively | The #1 Tip in Choosing the Right Franchisee
40:00
40:00
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40:00
DESCRIPTION: Choosing the right franchisees is crucial to the success of any franchise system. These individuals will represent your brand and must align with your values and mission. It's important to thoroughly vet potential franchisees, not just in terms of their financial qualifications but also in terms of their business understanding and abil…
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Unlocking the Secrets of Due Diligence and the Franchise Disclosure Document: A Must-Listen Guide for Potential Franchisees
17:31
17:31
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DESCRIPTION: A franchisee's responsibility is to perform due diligence before buying a franchise. The Franchise Disclosure Document (FDD) is a legal document that must be provided to potential franchisees by the franchisor before they enter into any agreement. It is one of your most valuable resources as a new franchisee. As part of your due dilige…
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"Franchise Fees" -Don’t Cringe When You Hear It and 3 Reasons Why You Need To Pay for It
19:55
19:55
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DESCRIPTION: When considering purchasing a franchise, many people worry about the cost of franchise fees. The parent company charges these fees for new franchisees to join their system. If you're new to franchising, you may wonder why these fees seem so high and whether they're worth it. The franchise fee is an upfront payment when you buy a franch…
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Is Franchising the Right Investment for You? | 3 Effective Ways To Find Out With Robert Tunmire
26:51
26:51
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26:51
DESCRIPTION: Franchising can be an excellent opportunity for aspiring business owners to get their feet wet in entrepreneurship. By joining a franchise, individuals can own and operate their businesses while still receiving support and guidance from the franchisor. However, it's important to note that franchising is not for everyone, and it's essen…
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Are Franchise Fees Worth It? – Listen Before Paying
7:38
7:38
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DESCRIPTION: Franchise fees vary greatly, from a few thousand dollars to over $100,000. Some people may wonder why they should have to pay a franchise fee. However, the fee provides many benefits and is often necessary to profit in the franchise business. "It takes money to make money" is a saying that usually applies to the franchise fee. In this …
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Do This if You Want To Buy the Right Franchise | 3 Easy Tips From Experts W/ Thomas Scott
35:22
35:22
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35:22
DESCRIPTION: Do you want to avoid feeling stuck in your current job or career path? Are you ready to take control of your future and become your boss? A franchise may be the perfect opportunity for you. Imagine the sense of accomplishment and pride you'll feel as you build your own business and impact your community. Franchising allows you to parti…
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How Writing Books Set Your Company Up for Success – 3 Clever Ways To Write About Your Business
17:28
17:28
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DESCRIPTION: Writing a book can be a great way to grow your business, find new leads, and increase income. A well-written book can increase the visibility of your business, attract new customers, and open up new opportunities. However, the process of writing a book can be challenging. If you're considering writing a book, weighing the potential rew…
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Should I Get Into the Franchise Business? – 3 Great Reasons Why You Should
9:45
9:45
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Franchising can be an excellent way to start a business with less risk. However, it's crucial to understand how it works and choose a franchise that matches your skills and experience. Just because you like eating at restaurants doesn't mean you should automatically buy a franchise, and it's essential to consider your knowledge and skills when choo…
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Buying a franchise can be a life-changing experience. Becoming a franchise owner is significant, and change (even good change) is always challenging. Make sure it's a positive experience by doing your due diligence before signing a franchise agreement. In this intro episode of the Franchise Hot Seat podcast, Dr. John P. Hayes gave the audience a ta…
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46: Finding a career in sustainability - Fiona Place
33:38
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46: Finding a career in sustainability - Fiona PlaceAhead of World Environment Day on June 5th, in this episode we meet Hays’ very own Global Head of Sustainability, Fiona Place.Having worked in a number of roles related to sustainability, Fiona is in a perfect position to advise listeners on finding a job within the sector. She shares her own care…
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45: Why a career map is important for women - Kathryn Bishop CBE
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45: Why a career map is important for women - Kathryn Bishop CBEIn this episode, we meet Kathryn Bishop CBE, who, amongst other achievements, is a consultant and teacher at the Saïd Business School at the University of Oxford. Kathryn is author of 'Make Your Own Map: Career Success Strategy for Women', and discusses why mapping your career is so im…
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44: How employees can push for greater diversity & inclusion in the workplace - Sheree Atcheson
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44: How employees can push for greater diversity & inclusion in the workplace - Sheree AtchesonIn episode 44 of the Hays Worldwide Careers Advice Podcast, we are joined by multi-award winning leader and ED&I expert Sheree Atcheson. Sheree offers advice to listeners on how they can find the confidence to shape a diverse and inclusive workplace.…
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43: How to develop mental toughness in the workplace - Doug Strycharczyk & Dr Peter Clough, AQR Int.
39:20
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43: How to develop mental toughness in the workplace - Doug Strycharczyk & Dr Peter Clough, AQR InternationalIn this podcast, Doug Strycharczyk and Dr Peter Clough of AQR International discuss the insight from their book, 'Developing Mental Toughness', and how mental toughness can affect your performance in the workplace and when searching for a ne…
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42: How to improve your presentation skills - Jay Surti
21:58
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42: How to improve your presentation skills - Jay SurtiIn this podcast, keynote speaker and author, Jay Surti, shares the dos and don’ts of giving presentations at work, as well as how best to tackle any fears or difficult scenarios.By Hays
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41: How to find meaning in your work - Shannon Houde, MBA, Career & Executive Coach
17:14
17:14
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Are you struggling to find real meaning in your working life?Listen to this podcast from Shannon Houde, Founder and Managing Director of Walk of Life Coaching for expert advice to help you make a difference in your career.You can also read the full transcript here: https://social.hays.com/2021/06/30/podcast-41-how-to-find-meaning-in-your-work/Times…
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40: How to fail well and build your resilience at work – Dr Susan Kahn, Business Psychologist
17:13
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40: How to fail well and build your resilience at work – Dr Susan Kahn, Business PsychologistIn this podcast, Business Psychologist, Author of Bounce Back and Programme Director at Birkbeck, University of London, Dr Susan Kahn, shares her expert advice to help you embrace failure in order to build resilience in the workplace.You can read the full t…
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