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Training Matters

InterAction Training

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Training expert Honey Shelton brings in performance-improvement experts as they discuss real-world scenarios and offer advice on how to improve day-to-day operations, professional development, and business skills.
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Black Balance Podcast

Black Balance Podcast

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Engaging with creatives. Giving you insight from entrepreneurs and self starters. Honest, witty, and intelligent conversations. Founded on friendship, the ladies of Black Balance Podcast like to dive into a myriad of topics. To help further support us donate here paypal.me/BlackBalancePod
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Farmers Jam Radio lives at the intersection of culture and agriculture -- discussing climate change, systemic racism, healthcare, education, and more. Meet farmers, reporters and policy makers from the world of agriculture, with news updates, interviews, and the occasional jam session. Farmers Jam is a collective of farmers and friends who play music, make jam, and plant fruit trees. Learn more about our live music events, weekly agriculture newsletter, and delicious jam flavors at www.thefa ...
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Great interview with Justin Nickelson aka Master Peace, who works in the Mayor's Office for the City of Atlanta on Urban Agriculture initiatives. Up first, we discuss AgLanta Eats, a hyper local food festival taking place at the Atlanta Botanical Gardens. After, we talk about how he got started with urban agriculture through HABESHA, Inc and a life…
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Hog farming in North Carolina produces much more than meat -- it also causes major environmental issues, destroys quality of life, and breeds political corruption. Producer and writer Jamie Berger stops by to discuss her documentary, "The Smell of Money," which gets the name from the stench these farms put off in the surrounding communities. Learn …
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What do you know about DOLLAR STORES? Although they're pitched as a solution to food deserts, too many in one area may actually create them -- and increase crime at the same time. DeKalb County Commissioner Lorraine CochranJohnson joins Farmers Jam Radio to share her work towards ending food deserts and reducing crime by banning the creation of new…
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Writer and media mogul Michael B Jordan stops by the show to discuss his article "Feeding the Movement" written for Eater Atlanta. Our favorite article of the year (so far), "Feeding the Movement" covers 200 years of Atlanta culinary and political history, highlighting the critical role food plays in protest movements and activism, right here in th…
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Brandi Shelton from Just Add Honey shares her most memorable cup of tea on the beginning of her journey to founding her company -- which not only survived the pandemic, but was started during the Great Recession -- that now owns a store along the Eastside Beltline in Atlanta. Brandi also won the 2022 Lady Locavores Beverage Award from Community Far…
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Jamila Norman aka Farmer J of Patchwork City Farms in Oakland City, Atlanta joins Farmers Jam Radio to discuss her journey as a farmer and her reality show called Homegrown on the Magnolia Network. Jamila also won the 2022 Lady Locavores Farmer Award from Community Farmers Markets. You can get tickets to celebrate and honor Jamila, as well as the o…
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Rep. Winfred Dukes is one of three Democrats running for Georgia Agriculture Commissioner in the upcoming primary on May 24. We spoke with Rep. Dukes about his connection to farming, the most pressing issues facing Georgia agriculture, labor abuses on farms and in poultry plants, Black farm debt and land loss, as well as his vision for Georgia agri…
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Nakita Hemingway is one of three Democrats running for Georgia Agriculture Commissioner in the upcoming primary on May 24. We spoke with Nakita Hemingway about her flower farm, the most pressing issues facing Georgia agriculture, labor abuses on farms and in poultry plants, Black farm debt and land loss, as well as her vision for Georgia agricultur…
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Fred Swann is one of three Democrats running for Georgia Agriculture Commissioner in the upcoming primary on May 24. We spoke with Fred Swann about his mushroom farm, the most pressing issues facing Georgia agriculture, labor abuses on farms and in poultry plants, Black farm debt and land loss, as well as his vision for Georgia agriculture. Georgia…
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Farmers Jam founder James Carr speaks with Tyler Thompson, founder of Atlanta Green Market Fair. The first ever Atlanta Green Market Fair takes place at Ponce City Market on Saturday, April 23 in celebration of Earth Day. James and Tyler chatted about the original vision and potential impact of the event, plus some of the 40+ vendors and speakers t…
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It's Farmers Market season!! We joined Katie and Ana Marie at the Grant Park Farmers Market in Atlanta about their annual celebration of Womxn in Agriculture, Lady Locavores. This year, Lady Locavores has a new twist, with two celebratory events, volunteer opportunities on womxn owned farms, dinners, and more. Katie and Ana Maria shared all the det…
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Family farmers in the truest sense, Zach and Ilana from Levity Farms share their agricultural journey, why they practice permaculture and other regenerative farming practices, and their belief that music and farming are two ways of expressing the same thing. You'll also hear a snippet from Zach's music career as a drummer. Jam on! Levity Farms rece…
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Farmer, Chef, Singer, and Business owner Menia Chester shares the story of her agriculture journey in Georgia, from her work as an Extension Agent to starting her own business, Desserts by Latrell. Learn about her story as well as where you can take virtual cooking and growing classes. Farmers Jam Radio is created by Longleaf Media, hosted and prod…
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Slim from FTP Farms and I Want Whisky shares his journey as a farmer AND a musician, powering his farm by oxen, and how Foxfire influenced his life. We also chatted about his new fruit trees with an assist from our friends at Slow Food Atlanta. Farmers Jam Radio is created by Longleaf Media, hosted and produced by James Carr and Cam Christian, with…
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Daniel + Sarah from Thyme to Party discuss their upcoming Snackyard Fruit Tree Sale featuring a performance from the Farmers Jam Band. We also get into how and why they started their edible landscaping business and our mutual distaste for lawns. Farmers Jam Radio is created by Longleaf Media, hosted and produced by James Carr and Cam Christian, wit…
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Cam Christian is the founder of Plantlanta who just released his debut studio album PALMETTO. In addition to playing with Farmers Jam Band, Cam also produces Farmers Jam Radio. He stopped by to share OH CAROLINA and BEER LIKE LEMONADE from his new album as well as updates about Plantlanta. Farmers Jam Radio is created by Longleaf Media, hosted and …
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We met prolific fruit tree planter and drummer Robby Astrove at Arabia Mountain to discuss the upcoming Orchard Project and Fruit Tree Sale, as well as his love for the environment and music. Farmers Jam Radio is created by Longleaf Media, hosted and produced by James Carr and Cam Christian, with music by @nomadtypebeat. Connect with the world of F…
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J. Olu Baiyewu is the Urban Agriculture Director for the City of Atlanta, and stops by to share his vast experience with urban agriculture, the role he's playing in the Mayor's Office, and how he works with numerous partners at the city, county, state, and national level. Great insight to the world of urban ag. Farmers Jam Radio is created by Longl…
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This week we are joined by Professor Bruno Basso from Michigan State University, who was quoted for an article we featured here a few weeks ago titled, “The Corn Belt Is Losing Topsoil, Increasing Carbon Emissions and Lowering Yields,” written by Civil Eats. We had a great conversation about a complex but extremely important topic: top soil. As pro…
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Henry Gordon-Smith, founder and CEO of Agritecture, stops by to discuss his recent op-ed, "Vertical farming is headed for the ‘trough of disillusionment.’ Here’s why that’s a good thing." We chatted about his work in Atlanta, how investment is trending in controlled environment agriculture, greenwashing, and where vertical farming works best. Farme…
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Laura Reiley of the Washington Post joins us to discuss her recent article, "Supply chain problems threaten school lunch programs," which focused on the struggles faced in Burke County as they try to maintain their incredible school cafeteria program. Laura also discusses some of her past work for the Tampa Bay Times, and looks ahead at what the re…
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When was the last time you heard about agriculture as a leading solution to climate change, healthcare, systemic racism, immigration, wealth inequality and more? Despite playing a huge role in our lives, agriculture is rarely discussed in a holistic way when it comes to several of our most pressing issues. Join us to learn more about the world of r…
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Join Carol, Cam, and guest host Kelley as they chat it up with Loren(Zo) Gordon an entrepreneur who took his passion and made it work for him by humbly hustlin' of course! He founded a brand for entrepreneurs & creative innovators who are about applying effort into their business. In this episode, Zo shares how his father being incarcerated and his…
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You know those patterns you see on products in the store? Think nature-inspired, geometric shapes, eye-catching colors. In this episode, we got a chance to chat with Rochelle Porter (@roporterdesign), an independent designer whose work you may have seen online or in a beautiful home, hotel, or workspace. Rochelle is an #Atlanta entrepreneur by way …
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If you live in Atlanta and enjoy tea, you may have heard of @justaddhoney tea company. Better yet, if you’ve had great tea at any number of coffee shops, co-working spaces, spas, or eateries in the city, you’ve probably tasted #justaddhoney. Brandi and Jermail Shelton, the duo behind the brand, are successful entrepreneurs who found their niche and…
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In this episode of Training Matters Honey Shelton talks to Yolanda Garcia, Executive Vice President and Chief Client Experience Officer at WestStar Bank. Yolanda has made it her passion to establish a climate in which team members can thrive and customers have memorable experiences. These are the two pillars that Yolanda built her philosophy on. Tu…
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Mary Beth Guard discusses compliance concerns in a world where new privacy scandals seem to emerge weekly. What's your privacy policy? Do you have a fool-proof process in place for reporting malpractices? Mary Beth also brings up the repeal of Dodd-Frank and workplace equality in this must-hear episode of Training Matters.…
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Are you looking to smooth out a little wrinkle in your career life or are you in need of intensive help? Honey Shelton talks to coaching expert Pamela Grant about being stuck in a rut. Do you have a coworker that interrupts you at the most inconvenient times? Pamela will teach you how to set boundaries and deal with intrusiveness. Learn to recogniz…
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Why is the subject of human connection so important to your business now? Why should you pay attention to human engagement and how do you start deepening the connection you have with your customers? Joe Sullivan is an expert on the topic and today he shares why and how to deepen your human connections in an increasingly digital world.…
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Is this really the best use of my time? How often do you ask yourself that question? I bet quite often! We all strive to be more efficient with our time, effort, and money. Where we often fail is in deciding what on a process to make a meaningful change or break a bad habit. Honey Shelton talks to Karen Wiehoff, a process improvement expert, and In…
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Honey invites Chad Knutson back to the studio to talk about the Equifax data breach. How did it happen? Could it happen again? How does it affect me? How do I protect my information? Chad also talks about implementing a business plan to prevent such a breach from happening at your institution and about the opportunity your bank or credit union has …
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Your brand on the outside is only as strong as it is on the inside. Honey Shelton welcomes Steve Schmidt to the study as they discuss how to identify and embrace a sales mentality at your bank or credit union, all while making sure you maintain your unique identity. question: What does selling really mean to you? This episode is all about the exten…
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From time to time, a conflict will arise between you and a customer. How do you keep your cool when a customer expresses a complaint? What's the best way to defuse the situation? Honey Shelton talks to customer service expert Teresa Allen about the types of complaints, where they are rooted, and how to react accordingly to each. Teresa and Honey al…
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Questions about how to make smart investment choices? Whether you’re just starting out, retirement is around the corner, or you’re somewhere in the middle: This episode of Training Matters is for you! Suzie Jones will inspire you to look at your investments differently and take action! Tune in to get a better understanding of how to make sure your …
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You don’t master leadership through luck, it takes training, experience, self-learning, and staying on top of best practices. Supervisors must have the right attitude and aptitude to excel in their challenging role but all staff members benefit from developing their own leadership skills and elevate their personal and professional development. Eric…
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Is your bank or credit union protected against cyber attacks? Never before have we been under greater threat from the dangers that lurk online. Viruses, malware, phishing, hacking, identity theft, ransomware. Those are just a handful of things that should be of great concern to any business, but especially to a financial institution. Are you at ris…
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Is your frontline staff equipped with the self-confidence, skills, and support they need to serve your customers in the best possible way? We welcome Leigh-Anne Taylor, Senior Vice President and COO of Community Bank NBC Oklahoma, to talk about serving well and selling right. Discover how a community bank equips their frontline to consistently exce…
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There's been a lot of talk in the industry about the changes 2017 and a drastically altered Washington DC will bring. We asked our very first guest back on the show to talk about the impact our new president and new administration may have on banking: Mary Beth Guard from Bankers Online. Mary Beth answers your most pressing questions: Will Dodd Fra…
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What are the challenges of being positive in the workplace? How do you manage employees who are stuck in negativity? Why are some people more pessimistic than others, and can you do something about that? Those any other questions are answered in this episode of Training Matters, in which Honey discusses the payoffs for being a positive person with …
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Honey talks to body language expert Jan Hagrave to find out if actions speak louder than words. What impact does body language have on customer interactions? Tune in for an in-depth discussion on the do's and don'ts, the dead giveaways, and the details to look for when communicating. Learn how to use eye-contact, interpret handshakes, subtle moveme…
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Honey talks to Steve Greene about recent changes in employment law and what they mean for the banking world. Steve is an expert in the field of employment law and specializes in working with banks and credit unions. He and Honey discuss the dramatic changes in overtime regulations that take effect December 1, 2016. How will these changes affect bus…
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Wells Fargo, one of the most respected banks in the country, turns out to have a poisonous cross-selling culture. What can we learn from this scandal? How will it affect community banks and credit unions? Honey has three guests that shed their light on the Wells Fargo mess. Rogers Pope Jr. talks about corporate culture and cross-selling from the pe…
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When would you install Interactive Teller Machines? What are the benefits? How do they transform your branch? Today we try to answer when interactive teller machines are a good fit for your bank. Honey is joined today by Chuck Gearhart from Salin Bank in Indiana. Salin Bank pioneered the ITMs in Indiana. Listen to what they've learned and discover …
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What are the myths & truths of overdraft privilege? What do customers assume it is? What do you tell customers about it? Honey Shelton talks to expert Julie Story about the myths and truths of overdraft privilege. Julie has 28 years of experience in banking and is now Executive Vice President of Pinnacle Financial Strategies. Julie and Pinnacle ass…
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What does your online identity look like? Does your credit union or bank have a social media presence? If so, are you actively and consciously using social media? Honey talks to Amy Howell, CEO and Founder of Howell Marketing Strategies. Amy and Honey discuss the do's and don'ts of social media for banks and credit unions. How does social media fit…
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Honey talks to Jennifer Sommers, Loan Officer at The Community State Bank and Karen Butcher, Director of Educational Development at Whitaker Bank. Honey, Jennifer, and Karen all know first hand how performance-based coaching can improve your professional and personal life. Karen and Jennifer were coached by Honey and tell their personal story on ho…
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The financial crisis should have been a wake-up call, but instead, the government doubled down with Dodd-Frank; A way to encourage consolidation by adopting extraordinary assistance programs to ensure the survival of banks that are too big to fail. But what about the community banks? How are they affected by these regulations? Do they even play a r…
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Have you ever dealt with a bank robber? Did it play out by the book? It’s hard to prepare for all potential scenarios and identify all possible security risks. With branches that are more open and visitor-friendly, it’s more important than ever to ask yourself: “Are we prepared for the worst?” We talk to fraud expert Barry Thompson about bank robbe…
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Darlia Fogarty brings a wealth of knowledge and practical experience to our banks as well as our staff. After 12 years as a commissioned national bank examiner with the OCC, Darlia developed an expertise in compliance while administering examinations in banks of all sizes. She contributed as a member of the Retail Credit Team, with a Compliance Des…
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