Welcome to the The Isaac Montes Show where I’m just being...well me
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Welcome to Wisking it all, where we interview hospitality professionals who put everything on the line to do what they do, and we try to understand how and why? Contrary to most businesses the hospitality business is mainly made up of people who are passionate about their trade. Not many people go into it for the money but go into it for the passion of delivering a unique customer experience.
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All about us: Music, Artists, Demos, any more www.linktr.ee/soundtoolrecords Sound Tool Records Owner & Founder By: @Jhon-Timbala in December 2009. Artists Sound Tool Records: Jhon Timbala Andretto Sergio Casas Jhonny Fernando Juan G Mont Dj Nels Juani Diaz Rodrigo Monti Hawer Sanchez Cristhian Valencia Ricardo Valencia Juan Manuel Padilla Isaac Differding Daniel Lorza Tedge arDGer Rascalillo Ssant DJ Lugo Luis Cobos Anger Sprache Isher Jonathan Bassan Claudia C. Moog Sane Huum Kin Sonidos D ...
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S2E49 - Hover Takes Flight: Drone Delivery to Hard-to-Reach Areas with Cameron Rowe
41:05
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About the Episode Cameron Rowe, the founder of Hover, discusses the drone delivery startup and its focus on last-mile food delivery. He shares his background in the drone space and how he transitioned from doing real estate photography to starting Hover. Cameron also talks about his experience with Techstars and appearing on Dragon's Den (the Canad…
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S2E48 - Formula on How to Make Your Customers Feel Welcome with Mehdi Zarhloul
39:47
39:47
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About the Episode Mehdi Zarhloul, CEO of Crazy Pita Restaurant Group, shares his journey from working in restaurants as a teenager to opening his own Mediterranean restaurant chain. He discusses the challenges and successes he experienced along the way, including the impact of the COVID-19 pandemic. Moreover, Mehdi also talks about the importance o…
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S2E47 - Simplifying Online Reputation Management with Shereen Qumsieh
45:23
45:23
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About the Episode Shereen shares her insights on the importance of integrating feedback channels and trend analysis in online reviews, and how Akira's platform helps businesses manage their online presence effectively. She discusses the development of conversational data and how AI can provide unique insights on customer feedback, identifying excep…
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S2E46 - Move Your Restaurant’s Needle: Key Tips to Restaurant Success with Monte Silva
43:16
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About the episode Monte Silva, an owner and restaurant executive coach with over 25 years of experience in the hospitality industry, shares his journey from starting as a dishwasher at the age of 15 to eventually transitioning into restaurant management, operations, and coaching. He emphasizes the importance of creating a perfect business model tha…
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S2E45 - Why Less is More: Slimming Down for Big Wins with CEO of Shootz, Harold Isaac Walters
44:06
44:06
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44:06
About the episode Harold Isaac Walters, CEO and co-founder of Shootz, shares his journey in the food and beverage industry. Shootz is a Hawaiian Asian fusion restaurant that specializes in fried chicken katsu. Harold's background in tech and e-commerce influenced his approach to running Shootz, focusing on data collection and digital marketing. He …
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S2E44 - Boosting Restaurant Efficiency and Restaurant Services Insights
47:19
47:19
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47:19
About the Episode In this conversation, Angelo Esposito interviews John Florinis, EVP Product at MealTicket, about his journey in the fintech and payments industry and the evolution of restaurant technology. They discuss the importance of POS, inventory management, and labor management in the restaurant tech stack. They also explore the challenges …
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S2E43 - Driving Restaurant Visits with RestauWant’s Visuals
41:14
41:14
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About the Episode Stephanie Olson, the Founder and Campaign Director of RestauWant, discusses the inspiration behind founding RestauWant and how her journey began in the hospitality industry. RestauWant offers full-service digital marketing solutions for restaurants, with a focus on optimizing ad spend and creating compelling storytelling campaigns…
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S2E42 - Strategies on How to Keep Customers Coming Back with Zach Goldstein
39:20
39:20
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39:20
About the Episode In this episode, Zach Goldstein, Founder and CEO of Thanx, discusses the creation and purpose of his guest engagement platform designed for restaurants. Thanx aims to drive customer lifetime value through data-driven insights, focusing on loyalty programs, data capture, marketing automation, and data visualization. Zach highlights…
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S2E41 - Making Sales Pop: Unique Sales Approach with Michael Beck
49:13
49:13
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About the Episode In this episode, Angelo Esposito sits down with Michael Beck, Co-founder and CRO of Popcorn GTM, a dynamic agency specializing in go-to-market strategies within the hospitality tech sector. They delve into the nuances of marketing to the hospitality industry, discussing evolving sales strategies and the art of differentiation in a…
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S2E40 - Helping Restaurant Shine Through Marketing with Sebastian Stahl
50:52
50:52
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About the Episode Sebastian Stahl, CEO and Founder of Breadth Marketing, shares his journey in the restaurant industry. He started developing a taste for the business in college and opened his first restaurant in Guatemala City in 2005. After facing challenges and learning valuable lessons, he opened a full-service restaurant in Miami's Wynwood are…
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S2E39 - Food Tech Trends and Innovations with David Goldstein
25:58
25:58
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25:58
About the Episode In this conversation, David Goldstein, the Managing Partner at FoodTech Connect and Vice President of Growth at Franklin Junction, discusses his passion for food and technology. He shares his experience working in the food tech industry and the lessons he has learned from the hospitality scene. David also talks about the future of…
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S2E38 - Empowering Restaurant Owners with Full Course
47:43
47:43
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47:43
About the Episode In this episode, Lauren Fernandez, the CEO of Full Course, shares her journey from being a lawyer to becoming a restaurant operator and entrepreneur. Raised in an immigrant family, she was instilled with a strong work ethic and a belief in generational improvement. After obtaining a law degree and an MBA, she made the career shift…
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S2E37 - The Future of Restaurants Is Digital with Carl Orsbourn
46:05
46:05
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46:05
About the Episode In this episode, Carl Orsbourn, Author of "Delivering the Digital Restaurant" and Consultant in the hospitality space, shares his journey from working at big companies like BP to diving into the startup world. He discusses the importance of operational experience and the lessons he learned during his transition to entrepreneurship…
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S2E36 - Developing Digitally Omnipresent Restaurants with Checkmate
38:23
38:23
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38:23
About the Episode Vishal Agarwal, Founder and CEO of Checkmate, delves into the company's pivotal role in integrating third-party orders into restaurant POS systems. He outlines how the organization has expanded to support over 50 POS systems and 100 ordering platforms, propelling restaurants into a state of digital omnipresence. Vishal shares his …
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S2E35 - Jennifer Ryan on Building Trust in Hospitality with Croux Staffing Solutions
54:03
54:03
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54:03
About the Episode Jennifer Ryan, the Co-founder and CEO of Croux and Blueroot, shares her journey in the tech and hospitality industry. She started as a server in New York, then went into finance and real estate before launching a healthy food restaurant in Alabama. During the pandemic, she faced challenges in the restaurant industry and realized t…
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S2E34 - Inside the National Restaurant Association Show: Trends, Tech & Sustainability with Marcus Viscidi
33:46
33:46
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About the Episode Marcus Viscidi, VP of Enterprise Sales at Informa Connect, discusses the trends and challenges in the food service industry, particularly in relation to trade shows and conferences. He highlights the importance of technology in streamlining operations and improving customer experiences. Viscidi also mentions the rise of plant-base…
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S2E33 - Lowering Your Restaurant’s Labor Cost While Improving Retention
34:50
34:50
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About the Episode Jim Taylor, founder and CEO of Benchmark Sixty Restaurant Services, shares his journey in the restaurant industry and the lessons he has learned along the way. He emphasizes the importance of people and data in the industry and how they can drive success. Jim also discusses the services provided by Benchmark Sixty, including impro…
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S2E32 - Automating Your Invoice Management With Factura.ai
44:10
44:10
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About the Episode Bradley Bloch, CEO of Factura.ai, discusses the journey of building an AP automation software specifically designed for multi-unit businesses in the restaurant industry. He shares his transition from private equity to the food world and how the idea for Factura.ai came about. The software aims to simplify and streamline the accoun…
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S2E31 - Bite’s Kiosk Innovation and Automation with CEO Brandon Barton
38:11
38:11
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About the Episode Bite is a self-service software company that specializes in kiosk ordering for restaurants. Their goal is to enhance and elevate hospitality by providing a guest-centric experience. Kiosks offer benefits such as reduced wait times, personalized recommendations, and the ability to switch languages. While the COVID-19 pandemic initi…
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S2E30 - Crafting Stories in the Culinary World with Danny Klein
52:49
52:49
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About the Episode Danny Klein, Editorial Director at QSR and FSR magazines, shares his journey to becoming the Editorial Director and discusses the evolution of the restaurant industry. He highlights the growth of fast-casual restaurants after the recession and the emergence of fast-casual 2.0 brands. He also discusses the impact of the COVID-19 pa…
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S2E29 - Running A Digital Food Hub with Markus Pineyro of OOMI Digital Kitchen
38:23
38:23
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About the Episode OOMI Digital Kitchen is a digital food hall based in Dallas, Texas, that focuses on making great food and specializes in delivery and carryout. The founder, Marcus Pinero, shares his background in the restaurant industry and the inspiration behind creating a digital food hall. The concept of OOmi Digital Kitchen involves operating…
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S2E28 - Transforming Restaurant Managers Into Hospitality Leaders with Jason E. Brooks
47:57
47:57
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About the Episode In this episode, Angelo Esposito interviews Jason Brooks, a hospitality professional with over 30 years of experience. They discuss various topics related to the restaurant industry, including getting into the business, lessons learned from top brands, actionable tips for restaurant operators, and the importance of coaching as a l…
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S2E27 - Operating Healthy Restaurants with Alessandro Biggi - Founder, Avo
33:19
33:19
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About the Episode In this episode, Angelo Esposito interviews Alessandro Biggi, the founder of Avo, a destination for seasonal nourishing and uniquely crafted salads and bowls. Alessandro shares the inspiration behind Avo and how the concept evolved to focus on healthy and filling meals. He discusses the challenges and learnings of starting a resta…
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S2E26 - PathSpot's mission to make 99.9% germ-free restaurants a reality
32:22
32:22
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About the Episode PathSpot is a comprehensive health and safety operation system for the food service industry. Their flagship product is a hand scanner that detects invisible contaminants on hands after washing. PathSpot aims to optimize safety, reduce waste, and improve employee satisfaction. They have gained traction by focusing on customer feed…
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S2E25 - Grills, Grit, and Growth: Charlie Eblen's Recipe for Business Expansion
48:06
48:06
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Episode Notes Amid the pandemic, Charlie Eblen boldly initiated Single Tree Wood Fire BBQ, showcasing his entrepreneurial spirit. The name 'Singletree' was chosen to commemorate his grandfather, a multifaceted individual: a 27-year Army veteran, an attorney, a federal judge, and a leader in both the Four-H Club and the Masons. For Eblen, 'Singletre…
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S2E24 - Notch’s Innovative Approach to Accounts Payable for Restaurants
35:56
35:56
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About the Episode In this conversation, Angelo interviews Jordan Huck, CEO of Notch, a technology platform that specializes in automating accounts payable and accounts receivable for the food service industry. They explore the inspiration behind Notch, detail the customer onboarding process, and highlight the advantages for restaurants managing mul…
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S2E23 - Seth Cohen on Adapting and Growing Sweetfin
32:49
32:49
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About the Episode Seth Cohen, President and Co-founder of Sweetfin, shares the story of how the Premium Poke concept was created and grew to 20 locations. He discusses the challenges of opening the first location, the importance of having a strong team and company mission, and the incorporation of customer feedback. Cohen also shares his future pla…
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S2E22 - Building Connections Through Feedback with Zack Oates
48:42
48:42
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About this Episode: Zack Oates, Founder and CEO of Ovation, discusses the importance of human connection in the hospitality industry. He introduces Ovation, a platform that helps restaurants collect feedback from guests and improve their operations. Zack shares his journey to Ovation, including his experience in startups and the lessons he learned …
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S2E21 - Transforming Marketing Campaigns with Evocalize's Data-Driven Tools
51:42
51:42
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Episode Notes In this conversation, we had the opportunity to interview Justin Ulrich, VP of Marketing at Evocalize, a tool that helps automate paid digital local marketing based on local data. Justin shares his marketing journey and how he transitioned to Evocalize. He also discusses successful marketing campaigns and the challenges faced by resta…
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S2E20 - Troy Hooper's Playbook for Restaurant Growth and Brand Expansion
53:05
53:05
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About this Episode: In this conversation, Troy Hooper, CEO of Hot Palette America, shares his insights and advice on how to succeed in the restaurant business. He emphasizes the importance of understanding the formula for success and having the right information, education, and support. Troy talks about his journey in the hospitality industry and h…
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S2E19 - Leveraging Social Media & Tech for Restaurant Success with David 'Rev" Ciancio
46:49
46:49
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About this Episode: In this episode, Rev Ciancio, Co-founder of Handcraft Burgers and Brew and Head of Revenue Marketing for Branded Hospitality Ventures, shares his journey in the hospitality industry and provides valuable marketing tips for restaurateurs. He discusses the importance of content creation and leveraging social media platforms like I…
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S2E18 - Chip Klose's Approach to Restaurant Growth
56:00
56:00
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Episode Notes In this episode, Chip Klose, a Restaurant Coach with over two decades of experience, shares insights on improving profitability in the restaurant industry. He emphasizes the importance of focusing on customer needs and unique qualifications, managing revenue, cost of goods sold, and labor, and implementing effective marketing strategi…
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Sound Tool Records Presents 'Flame' SINGLE with the code of release STR162 In charge of the artist(s): Kris RodriguezIncludes 1 tracks:1. Kris Rodriguez - Flame (Original Mix)Available on all store:Friday, Dec 22nd 2023www.strlabel.jimdo.com | #soundtoolrecordsSEND YOUR DEMOS TO:soundtoolrecords@gmail.comF O L L O W . U S:Facebook: bit.ly/strfacebo…
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Cesar Mantilla, Fede Portella - Barranco (Original Mix)
2:00
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Sound Tool Records Presents 'Barranco' EP with the code of release STR161 In charge of the artist(s): Cesar Mantilla, Fede Portella.Includes 2 tracks:1. Cesar Mantilla, Fede Portella - Barranco (Original Mix)2. Cesar Mantilla, Fede Portella - Puente De Los Suspiros (Original Mix)Available on all store:Friday, Dec 15th 2023www.strlabel.jimdo.com | #…
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Cesar Mantilla, Fede Portella - Puente De Los Suspiros (Original Mix)
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Sound Tool Records Presents 'Barranco' EP with the code of release STR161 In charge of the artist(s): Cesar Mantilla, Fede Portella.Includes 2 tracks:1. Cesar Mantilla, Fede Portella - Barranco (Original Mix)2. Cesar Mantilla, Fede Portella - Puente De Los Suspiros (Original Mix)Available on all store:Friday, Dec 15th 2023www.strlabel.jimdo.com | #…
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Jhon Timbala - House For Dancing (Original Mix)
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Sound Tool Records Presents 'House For Dancing' EP with the code of release STR160 In charge of the artist(s): Jhon Timbala.Includes 2 tracks:1. Jhon Timbala - House For Dancing (Original Mix)2. Jhon Timbala - That's How I Do It (Original Mix)Available on all store:Friday, Sept 01st 2023www.strlabel.jimdo.com | #soundtoolrecordsSEND YOUR DEMOS TO:s…
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Jhon Timbala - That's How I Do It (Original Mix)
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Sound Tool Records Presents 'House For Dancing' EP with the code of release STR160 In charge of the artist(s): Jhon Timbala.Includes 2 tracks:1. Jhon Timbala - House For Dancing (Original Mix)2. Jhon Timbala - That's How I Do It (Original Mix)Available on all store:Friday, Sept 01st 2023www.strlabel.jimdo.com | #soundtoolrecordsSEND YOUR DEMOS TO:s…
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Sound Tool Records Presents 'Male' EP with the code of release STR159 In charge of the artist(s): Kris Rodriguez.Includes 2 tracks:1. Kris Rodriguez - Male (Original Mix)2. Kris Rodriguez - Insomnio (Original Mix)Available on all store:Friday, May 19th 2023www.strlabel.jimdo.com | #soundtoolrecordsSEND YOUR DEMOS TO:soundtoolrecords@gmail.comF O L …
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STR159: Kris Rodriguez - Insomnio (Original Mix)
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Sound Tool Records Presents 'Male' EP with the code of release STR159 In charge of the artist(s): Kris Rodriguez.Includes 2 tracks:1. Kris Rodriguez - Male (Original Mix)2. Kris Rodriguez - Insomnio (Original Mix)Available on all store:Friday, May 19th 2023www.strlabel.jimdo.com | #soundtoolrecordsSEND YOUR DEMOS TO:soundtoolrecords@gmail.comF O L …
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S2E17 - From Kitchen Management to Delivery with Empower Delivery's Full-Scale Solution
51:36
51:36
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About this Episode: Meredith Sandland, CEO of Empowered Delivery, discusses the benefits of their end-to-end order fulfillment system and how it enables restaurants to have their own 1099 fleet of gig workers. She shares her background in the restaurant industry and how her experiences led her to start Empowered Delivery. Meredith also talks about …
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S2E16 - Breaking Language Barriers in Hospitality: Rachael Nemeth's Opus Training Story
46:35
46:35
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About this Episode: Rachael Nemeth, Co-Founder and CEO of Opus Training, shares her journey of starting the company and the challenges they faced in the restaurant industry. Opus Training is a training platform designed for hospitality businesses, offering micro-training that fits into the flow of work. During the COVID-19 pandemic, it pivoted to p…
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S2E15 - Inside Captain AI's Delivery Tech with Ryan Perera
37:35
37:35
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About this Episode: In this episode, Ryan Perera, CEO and Co-founder of Captain.ai, shares the background and overview of the company. Captain.ai is a suite of apps and software specifically made for restaurants with their own delivery drivers, enabling them to manage their drivers better and provide customers with real-time tracking. Ryan discusse…
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S2E14 - How Voosh is Solving Restaurants' Biggest Third-Party Challenges with Priyam Saraswat
49:18
49:18
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Episode Notes In this conversation, Priyam Saraswat, co-founder and CEO of Voosh.ai discusses the operational analytics dashboard and how it helps restaurants improve their efficiency. He also explains how Voosh.ai helps restaurants increase their sales through third-party platforms. Priyam shares upcoming features and invites listeners to schedule…
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S2E13 - Exploring Tech Trends in Hospitality with Kristen Hawley, Founder of Expedite
37:27
37:27
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Episode Notes In the latest episode of the Wisking It All Podcast, we're excited to feature Kristen Hawley, the founder of Expedite, a newsletter that delves into the evolving world of restaurant technology and hospitality. Kristen brings her unique perspective, discussing her journey and the significant technology trends reshaping the industry. Ke…
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S2E12 - Matt Newberg's HNGRY Approach to Food and Tech
54:37
54:37
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Episode Notes In this engaging episode, we sit down with Matt Newberg, founder of HNGRY, to delve into the dynamic world where technology intersects with our food experiences. Matt shares the story behind HNGRY and discusses its unique position in the food-tech media landscape. We explore various facets of this intersection, including the impact of…
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S2E11 - Tech and Urban Commerce: A Curbivore Perspective
37:35
37:35
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Episode Notes In this engaging episode of the "Wisking It All Podcast," we're honored to have Jonah Bliss, the Founder of Curbivore, as our guest. Curbivore's mission is to tackle the unique challenges presented by the rapidly changing post-pandemic economy. Their innovative approach brings together technologists, restaurateurs, retailers, local go…
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S2E10 - How JUICER Is Optimizing Digital Sales for Restaurants
54:08
54:08
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Episode Notes Ashwin Kamlani, CEO and Co-founder of Juicer, shares his journey into the restaurant tech space and the evolution of their dynamic pricing concept. They initially focused on third-party delivery and used data to optimize menu prices. The concept of dynamic pricing was met with mixed reactions from restaurant groups, but they found suc…
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S2E9 - Inside Meal Ticket's Technological Impact on Food Service
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53:56
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In this informative episode, we navigate the technological shifts molding the food service industry, with special insights from Wink Jones, the forward-thinking CEO of Meal Ticket. As a company that supports distributors, manufacturers, and restaurant operators, we understand the intricacies of the industry. Dive into a discussion where data isn't …
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S2E8 - The Clean Eatz Journey to 100 Locations with Co-founder Evonne Varady
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57:08
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Episode Notes In this captivating episode, we explore the impressive journey of Clean Eatz, starting as a single outlet and growing to a remarkable 100 locations. Co-founder Evonne Varady shares insights about the brand's values, initial challenges, and pivotal moments that fueled its expansion. Clean Eatz's unique five-revenue stream model has not…
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S2E7 - How Tiny Mile's Robots Are Changing Local Delivery
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Episode Notes Tiny Mile is a last-mile delivery company that uses robots to deliver food from restaurants to customers. The robots are fully autonomous and can navigate the streets on their own. The company's business model is based on advertising, with advertisers paying to have their logos and messages displayed on the robots. Tiny Mile has seen …
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