No Show is about the business of travel: hotels, tourism, technology, changing consumer tastes, the conference industry, and what you actually get for $50 worth of resort fees. Hosts Jeff Borman and Matt Brown explore the intersection of design, architecture, place, emotion, and memory. When we travel, we pass through these intersections, supported by a massive business infrastructure and a fleet of dedicated (and patient) service professionals. Want to be a No Show sponsor, or partner up wi ...
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Hotel News Now’s experienced, award-winning journalists bring diverse perspectives and voices to the news. From exclusive video interviews with CEOs, to conference news from around the world, to coverage of public hotel companies, our stories are accessible for free 24/7 to inform your business today and in the future. Hotel News Now tells the stories behind the STR hotel data you know, incorporating big-picture data trends and STR’s expert voices into our global coverage of hotel performanc ...
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Ashford's Jeff Borman on the Joys of Travel, Podcasting and Predictability
22:36
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Ashford Inc.'s Jeff Borman joins the Hotel News Now podcast to discuss his favorite current hotel industry trend -- the lack of volatility -- along with how he was inspired to work in the travel industry and start his own podcast explaining that industry, No Show.By Hotel News Now
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This time of year is known as RFP season, the glorious time when corporate America sends their travel planners to conferences like GBTA (Global Business Travel Association) to negotiate prices and with hotels for next year. A time of wonder and mystery! If it were a company, the federal government would be the largest travel buyer of hotel stays in…
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Establishing Human Connections at Hotels with This Assembly's Bashar Wali
22:07
22:07
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Bashar Wali of This Assembly and Practice Hospitality joins the HNN podcast to talk about establishing real loyalty at hotels, which boils down to establishing real human-to-human connections.By Hotel News Now
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HDC 2024 Day 2 Recap with STR's Emmy Hise and CoStar News' Tony Wilbert
8:08
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HNN's Bryan Wroten speaks with CoStar's Emmy Hise and CoStar News' Tony Wilbert to discuss what they heard on the second day of the 2024 Hotel Data Conference and to share their overall takeaways.By Hotel News Now
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HDC 2024 Day 1 Recap with STR's Kelsey Fenerty
6:34
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HNN's Sean McCracken and Trevor Simpson are joined by STR's Kelsey Fenerty to discuss the first day of the 2024 Hotel Data Conference.By Hotel News Now
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How a GM of Two Hotels Works Through Challenging Circumstances This Summer
23:23
23:23
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23:23
In this episode, David Hill, area general manager for Crestline Hotels & Resorts, outlines how his hotels in Washington D.C. and New York are doing everything they can to capture increased demand despite some hotel-specific challenges.By Hotel News Now
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Isaac Collazo is VP of Analytics at STR, Smith Travel Research, THE global leader in hospitality data benchmarking, analytics and marketplace insights. What does that mean? It means when it comes to hotel numbers, nobody understands them like Isaac, but what he really understands, Moneyball style, is the story behind the data. We get into STR repor…
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California 'Junk Fees' Laws Another Step in Hotels' Pricing Transparency Journey
48:27
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In this interview, Jim Butler of Jeffer Mangels Butler & Mitchell, speaks about how California's new "junk fees" laws fit into the broader context of hotel pricing transparency in the U.S. and how upfront pricing is creating a more level playing field.By Hotel News Now
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The airline industry. Brian Sumers lives it, he breathes, he speaks truth about it unlike anybody else. He is the founder and editor of The Airline Observer, a newsletter covering the global airline business. He's also co-host of The Air Show in which he discusses the business of the sky. Brian talks with Jeff and Matt about shenanigans at Southwes…
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Why Australian Hotel Performance is Strong but Disappointing with STR's Matthew Burke
23:21
23:21
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STR's Matthew Burke joins the Hotel News Now podcast to discuss performance across the Asia Pacific region and drill into why performance and sentiment across Australia is good... but not as good as some had hoped.By Hotel News Now
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How Economy Hotels Should Sell Themselves to Travelers, with Horwath HTL's Dorothy Dowling
20:57
20:57
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HNN's Sean McCracken and CoStar's Emmy Hise sit down with Horwath HTL's Dorothy Dowling to talk about how economy hotels can stand out from the crowd even during a down period, how commercial strategy continues to evolve in the hotel industry, how to judge return on investment for experiences and more.…
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What the End of the Chevron Deference Means for Hoteliers
24:40
24:40
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In this episode, attorney Randy Coffey of Fisher Phillips explains the recent U.S. Supreme Court case that overturned the 1984 Chevron case and how that will affect the federal rules that hotel companies must follow.By Hotel News Now
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Pair of Miami-Area Hotels Keep Up the Demand Pace During Offseason
14:51
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In the second episode of HNN's summer demand series, Jonathan Wikse, complex general manager for the AC Hotel Miami Aventura and Aloft Miami Aventura, talks about how he maintains demand pace at his hotels despite shifts in the events calendar from one year to the next.By Hotel News Now
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How Hotel Performance in the Asia-Pacific Is Stabilizing
22:50
22:50
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In a podcast interview, STR's Jesper Palmqvist talks about stronger hotel performance in the Asia-Pacific region in May and how markets can expect to see their metrics stabilize.By Hotel News Now
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HNN Recaps the HITEC and HSMAI Commercial Strategy Conferences
10:20
10:20
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HNN editors Sean McCracken and Trevor Simpson talk about the top takeaways from HITEC and HSMAI Commercial Strategy Conference in Charlotte, North Carolina.By Hotel News Now
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Every day David Eisen translates the avalanche of data and news about the hotel industry into something everyone, not just people in the business, but everyone, can understand. He joins Jeff and Matt to talk about the rise of partnerships among hotel management companies, the ever-multiplying number of hotel brands, and the impact of flashy stunts …
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Springboard Hospitality CEO on the Potential Across the West Coast, Hawaii
22:23
22:23
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22:23
Springboard Hospitality CEO Ben Rafter joins the HNN podcast to talk about his companies broad growth across the U.S., and how there are signs of hope across their core markets along the West Coast and Hawaii.By Hotel News Now
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Aimbridge CEO Outlines What Recent Changes Mean for Company, Hotel Owners
22:01
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Aimbridge Hospitality CEO Craig Smith speaks in detail at the NYU International Hospitality Industry Investment Conference about the company's latest structural and leadership changes.By Hotel News Now
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PM Hotel Group's Joseph Bojanowski talks about the hotel industry's staffing crisis
18:06
18:06
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18:06
PM Hotel Group President and CEO Joseph Bojanowski joins the Hotel News Now podcast to talk about persistent staffing issues across hotels and restaurants, possible solutions through immigration policy, and the importance of strong operations during a period of flattening demand.By Hotel News Now
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Sonesta Execs Embark on New Era of Growth
26:26
26:26
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Sonesta International Hotels executives Keith Pierce and Brian Quinn join the Hotel News Now podcast to talk about what's next for the hotel brand company after a four-year span of growth and transformation.By Hotel News Now
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USALI 101: How The Accounting Standard Guides The Hotel Business
27:08
27:08
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27:08
CoralTree Hospitality's Arlene Ramirez and HotStats' Tanya Venegas help us untangle and understand the Uniform System of Accounts for the Lodging Industry (USALI), an essential tool that guides financial management and reporting across hotels. How it started, why hotels use it, and how it's staying up-to-date. https://usali.hftp.org/ https://www.hf…
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Marriott International's Leeny Oberg Shares Hotel Outlook, Teases New Midscale Brand
17:12
17:12
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Marriott International’s Leeny Oberg joins the HNN podcast from the NYU International Hospitality Industry Investment Conference to discuss Marriott’s new Project Mid-T brand and her thoughts on interest rates, development and more.By Hotel News Now
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Summer Demand: What Makes This Year Different for One California Hotel
17:14
17:14
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In the first episode in a limited series on how summer demand is shaping up for U.S. hoteliers, the general manager of the Hyatt Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course said the that while group pace has slowed with tech markets pulling back, events in Monterey have helped drive transient demand.…
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The CEO and co-founder of Kalibri Labs on the (many) existential threats to the hospitality industry, Uber and Facebook as players in the travel business, the challenges and opportunities around loyalty programs, and the hotel revenue buzzword that needs to go away. 00:50 Existential Threats to the Hotel Industry 04:40 When Will Amazon Return To Tr…
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Pessimism Hits Asia-Pacific Hotels with Jesper Palmqvist
27:41
27:41
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STR's Jesper Palmqvist joins the podcast to talk about the shift in sentiment across the Asia-Pacific hotel industry, which has not yet seen a downturn in performance.By Hotel News Now
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Unpacking International Travel Expectations with Emmy Hise and Daryl Cronk
31:50
31:50
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CoStar's Emmy Hise and Tourism Economics' Daryl Cronk join the HNN podcast to talk about the outlook for international travel into the U.S. and how big of an impact it will have this summer.By Hotel News Now
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Soap and Sustainability: Shawn Seipler of Clean the World
26:37
26:37
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Have you ever pondered the fate of your hotel soap after check-out? Shawn Seipler did, big time, and it launched him on an extraordinary mission to improve global hygiene. The Clean the World founder joins us to talk about how its Global Hospitality Program works with over 8,000 participants to upcycle soap and tackle some of the deadliest problems…
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How Hoteliers Can Manage Overtime Threshold Change, Non-Compete Ban
25:21
25:21
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In this episode, labor attorney Andria Ryan explains the recent changes to the overtime exemption threshold and banning of non-competes, and why hotel operators need to make plans now.By Hotel News Now
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State of the Capital: Why Austin is Still an Enticing Market (with CoStar's Parimal Rohit and Colin Sherman)
31:53
31:53
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CoStar's Parimal Rohit and Colin Sherman join the Hotel News Now podcast to discuss the slowdown in momentum of the Austin market and why this isn't a concern for the long-term outlook of the city.By Hotel News Now
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Mid-Century Modern Tourism with Jickie Torres
25:17
25:17
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25:17
Atomic Ranch Editor Jickie Torres joins us to talk Palm Springs, modernism, and the 75th anniversary of the Hollin Hills House and Garden Tour, now the largest mid-century modern home event on the East Coast. Touring architecture has been around as long as the Coliseum, but we're in a new era of architecture as tourism, with an economic impact we'r…
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Asian Hotel Performance Growth Strong but Slowing with STR's Jesper Palmqvist
22:52
22:52
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22:52
STR's Jesper Palmqvist joins the HNN podcast to give the latest on what's going on across the Asia-Pacific hotel industryBy Hotel News Now
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Pacifica CEO Matt Marquis on Experiential Travel, State of Economy
18:04
18:04
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Hotel News Now Associate Editor Trevor Simpson talks with Pacifica Hotels CEO Matt Marquis at the Hunter Hotel Investment Conference about his key takeaways from the conference, group travel and his passion for the NBA.By Hotel News Now
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Hilton Sustainability Expert on ESG Initiatives
24:25
24:25
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In this podcast episode, Hotel News Now Senior Reporter Dana Miller speaks with Hilton Vice President of Global ESG Jean Garris Hand about what it takes to effectively track and implement sustainability initiatives on property, which in many cases can be cost neutral.By Hotel News Now
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The Future of Sustainable Aviation Fuel with Meg Whitty
24:11
24:11
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What exactly is Sustainable Aviation Fuel? What needs to happen for us to start using it? And what's the government's role in propelling a new era of sky travel? Our guest Meg Whitty is Vice President of Corporate Relations and Marketing at LanzaJet, a company whose aim is to decarbonize the aviation industry. She joins us in this episode to talk a…
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Purchasing Expert Alan Benjamin’s Advice for Hoteliers Amid Renos
26:47
26:47
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On this episode of the Hotel News Now Podcast network, Benjamin West President and founder Alan Benjamin gives an update on the current supply-chain environment, what hotel owners must consider when embarking on renovations and best practices to overcome challenges.By Hotel News Now
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Chris Green Reflects on Hotel Career Ahead of Retirement
38:08
38:08
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Hotel News Now Senior Reporter Dana Miller chats with Remington President Chris Green about what’s next for him following his retirement on April 5, the lessons he’s learned throughout his entry-level jobs and role as CEO of Chesapeake Hospitality for 22 years. Plus, Dana has Chris plays game of “guess that phrase.”…
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How big of a factor is sustainability when U.S. travelers choose where to go? Who do they think should be responsible for addressing cultural and economic sustainability challenges? How much does a crowded versus uncrowded destination matter when tourists make decisions on where to go? We will definitely, absolutely find out with Madeline List, a S…
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Hotel Growth in India Could Go From Dream to Reality
25:28
25:28
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25:28
STR's Jesper Palmqvist joins the Hotel News Now podcast to talk about broad travel trends across the Asia-Pacific region, including increasing interest in India from global hotel brands and why China's domestic travel continues to remain strong.By Hotel News Now
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How Two Hotel Industry Leaders Became Friends for Life
41:18
41:18
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Hotel News Now Senior Reporter Dana Miller chats with Remington’s Eve Moore and CHMWarnick’s Kristie Dickinson about how the two became friends and learned to lean on each other in both their professional and personal lives, which has ultimately led to the two making better business decisions at their companies.…
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Takeaways from Day 1 of the Hunter Hotel Conference With CoStar's Colin Sherman
3:33
3:33
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Hotel News Now Editorial Director Stephanie Ricca talks with Colin Sherman, director of hospitality market analytics for Texas and Tennessee, at the Hunter Hotel Conference. The two recap the themes of the first day of the conference, from overall hotelier sentiment to the transactions environment.By Hotel News Now
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Hospitable Healthcare with Stowe Shoemaker
25:48
25:48
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Ever wonder how the experience at a hotel might transform your next hospital visit? Stowe Shoemaker is a legend in hospitality academia, and we discuss his new book Hospitable Healthcare: Just What the Patient Ordered!, co-written with Peter Yesawich. Hospitals are taking a closer look at how hotels approach care, service, and satisfaction, and a c…
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Why LA Hotel Investment is Compelling and Scary with Emmy Hise and Jack Witthaus
34:10
34:10
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34:10
Los Angeles has embedded leisure demand drivers and a laundry list of mega events to drive tourism over the next few years, but increasing regulatory hurdles and labor costs cloud the investment picture for hotels. CoStar's Emmy Hise and Jack Witthaus join the Hotel News Now podcast to unpack all the pros and cons of working in that market going fo…
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Taylor Swift's Effect on Kansas City Hotel Performance with CoStar's Colin Sherman
9:24
9:24
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Hotel demand and performance was up significantly year over year on home game weekends in Kansas City, coinciding with Taylor Swift's presence at Chiefs games.By Hotel News Now
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SCP Hotels Moves Beyond Proof of Concept, Ready To Scale
22:25
22:25
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22:25
In this interview, SCP Hotels co-founder and CEO Ken Cruse talks about how his company's growth has prepared it to look at scale and the bigger role that sustainability is playing in hospitality.By Hotel News Now
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The industry veteran and co-founder of Travel Again Advisory dives in to biggest question facing the travel industry. And can we please come up with an alternative to the term "revenge travel?" And what's going on with American Airlines, and the state of loyalty programs in general? https://www.travelagainadvisory.com…
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In this episode of the Hotel News Now podcast, hospitality historian Calvin Stovall talks about his own history in the hotel industry and his upcoming book featuring Black hotel icons.By Hotel News Now
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STR's Hite Says Steady Hotel Performance Is Good Performance
15:28
15:28
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In an interview at ALIS, STR's Amanda Hite breaks down the most recent U.S. hotel forecast and why hoteliers should be optimistic even if there's still some economic uncertainty.By Hotel News Now
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Wait, Were Hilton And Marriott Really At War?
25:48
25:48
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Today Hilton is comprised of 17 brands, with more than 5,900 properties in 114 countries around the world. Marriott International controls over 7,000 properties in 131 countries, including the Ritz-Carlton and St. Regis luxury brands. But...were they really competing with each other over the last century, or competing with the world? In this episod…
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AAHOA CEO Talks Choice, Wyndham Deal and New Jersey Hotel Franchise Bill
21:41
21:41
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AAHOA President and CEO Laura Lee Blake explains hotel owners' worries over a combined Choice-Wyndham hotels company and how that may limit their options.By Hotel News Now
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Everything’s Coming Up Las Vegas: Analysts Discuss City’s Investments
38:06
38:06
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38:06
In this podcast episode, Hotel News Now Senior Reporter Dana Miller speaks with CoStar’s Emmy Hise and Michael Petrivelli about all things Las Vegas, including new investments made in the city, buzz around the upcoming Super Bowl and the rise of group travel around mega-events.By Hotel News Now
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