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When correctional officer Valentino Rodriguez first stepped behind prison walls, he wasn't just starting a job, he was joining a family. What he didn’t know was that he was now bound by an unwritten code that would ultimately test his loyalty to his oath and his fellow officers. Five years later, Valentino's sudden death would raise questions from the FBI, his family and his mentor in the elite investigative unit where they both worked. This season, join us as we follow in Valentino’s footst ...
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“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: http://www.letstalkloyalty.com/
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Everybody hates your brand

Jen Clinehens, Rob Voase

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A regular podcast from marketing veteran Rob Voase (sometimes with his co-host Jen Clinehens), who discuss everything from CRM to Customer experience to Brand to Marketing careers (with occasional swearing. Sorry Mum).
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Loyalty is a journey, not a destination. Wherever you are on this path you will certainly benefit from listening to this highly collaborative podcast. Hear the brightest minds in loyalty host fellow industry experts, share experiences and challenges, and best of all get practical insights.
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Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
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Customerland

mike giambattista

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Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
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The Broski Report with Brittany Broski

Brittany Broski & Audioboom Studios

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PUBLIC SERVICE ANNOUNCEMENT: Broski Nation’s fearless & tyrannical leader has officially established a nationwide broadcast network—meaning you can now get national news blasts in the comfort of your own living room! Stay up to date with what Supreme Leader Brittany Broski is currently obsessing over, learning about, crying about, etc. Also expect important updates on Broski Nation law changes & people of interest. If you’re a loyal subject or follower of @brittany_broski or her top secret s ...
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Miles to Memories - Fun Side of Miles, Points & Travel

Miles to Memories | Shawn Coomer and Friends

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We celebrate the fun side of miles, points & travel including the memories we make along the way. Get inspired to travel, hear about the latest deals and learn how to maximize travel rewards to save money, accomplish your goals and to form memories that will last a lifetime! Shawn Coomer has spent the last 15 years circling the globe with his family and has shared his passion for award travel on the Miles to Memories blog since 2013. He is currently a semi-nomad, using miles & points to fund ...
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Earn miles without flying. Frequent Miler is all about getting the most out of the loyalty game. You can easily earn hundreds of thousands of points and miles without traveling, then learn how to use those points towards luxury travel. In this podcast, Frequent Miler founder Greg, and senior author Nick debate current topics in the points & miles world.
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New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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Uglee Truth

Uglee Sisters Podcasting

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Jamie and Stephanie are #SistersWhoPodcast! They use the Uglee Truth podcast to share their unfiltered and funny opinions about family, sex, men and more. The stories from their childhood and every day life are not average - their sisterly love and loyalty to each other isn't either.
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Welcome to the Award Travel 101 Podcast! Founded in 2013 with just 20 members, the Award Travel 101 Facebook group teaches members how to travel the world using points and miles. Today, a community of over 100,000+ people from around the world share, teach and learn how to travel anywhere on any budget. Where are you going with Award Travel?
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The CPG Guys

Peter V.S. Bond, Sri Rajagopalan & Bryan Gildenberg

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CPG & FMCG eCommerce industry icon Sri Rajagopalan, consumer loyalty guru Peter V.S. Bond & retail strategy expert Bryan Gildenberg explore how brands and retailers understand and engage with consumers in-store, online and everywhere in between. http://cpgguys.com
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“Come for the stories, and you stay for the learning.” More than another podcast—it's your passport to unparalleled insights. Step into the world's heartbeat with: "The Dov Baron Show." Every episode offers a tantalizing taste of the delicious thoughts and wisdom of global leaders, Deep Thinkers, entertainers, and a spectrum of the most captivating minds—from astronauts soaring the cosmos to philosophers plumbing the soul's depths. What podcast do the top Fortune 500 executives listen to? Th ...
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Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.
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Customer service, done right, can be your company’s single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other cus ...
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”Collitalks Transformative Conversations” invites listeners of all backgrounds on a riveting bi-weekly journey, celebrating the resilience, wisdom, and transformative power found within each of us. Led by the dynamic and insightful Colli, this podcast serves as a beacon of personal growth, empowerment, and profound discovery for all.Prepare to navigate life’s twists and turns as we fearlessly delve into the human experience, guided by Colli’s magnetic presence and thought-provoking insights. ...
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Incredible conversations with the Mancunians - born, bred and adopted - who put the heart into Modern Manchester. We Built This City focuses on how these extraordinary Mancunians have built something that impacts lives and the purposeful relationships that have helped steer them, the values that have driven them to do it, and the legacies they plan to leave behind. Celebrate human grit, determination, loyalty, and diversity across culture, arts, politics, sport, music and business. Lisa Mort ...
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CXChronicles Podcast

Adrian Brady-Cesana

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Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!Each week CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC ...
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Fescoe in the Morning. One guy is a KU grad. The other is on the KU football broadcast team, but their loyalty doesn’t stop there as these guys are huge fans of Kansas City sports and the people of Kansas City who make it the great city it is. Start your morning with us at 5:58am!
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We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other se ...
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ZorkCast Podcast has a renewed focus and emphasis on casino loyalty and the intersection between casino loyalty schemes with traditional travel loyalty programs. Plus: Yo-Eleven Minutes Mostly Vegas. No BS. Casino Experience +more ZorkCast, a chat about Vegas, Casino Loyalty, Travel Loyalty, gambling and luxury travel focusing on experiences: #PaxEx (Passenger Experience) and #CasinoEx (Casino Experience) are significant areas of conversation and exploration. Join us, and please DM or email ...
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Individuals from a variety of backgrounds join us to discuss customer loyalty, engagement, and how to create brand advocates. ethos is the leading loyalty platform for brands who want to deliver exciting benefits to their customers in one place. One solution for customers to receive their special discount, watch an exclusive behind-the-scenes video, access a limited product, and so much more. Check us out at heyethos.com
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20/20

ABC News

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Unforgettable true crime mysteries, exclusive newsmaker interviews, hard-hitting investigative reports and in-depth coverage of high profile stories. Now listen twice weekly, with The 20/20 True Crime Vault each Wednesday.
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The Truth behind Loyalty is a knowledge-sharing series of podcasts, where Amanda Cromhout, founder and CEO of Truth shares her almost 25+ years of experience and learnings in the field of loyalty & CRM. This series is aimed at all professionals working in loyalty and marketing.
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Customer Confidential: Untold Stories of Earned Growth

Rob Markey, Bain & Company partner and customer experience expert

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The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include C ...
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A podcast for everyone who wants to get inspired towards authenticity, freedom and joy. Featuring the "AskTeal" episodes, meditations and inspiration by author and public speaker Teal Swan.
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Welcome to "Do This, NOT That!" - your ultimate destination for mastering marketing insights. Join us as we dive deep into the world of marketing, unlocking powerful strategies and game-changing tactics that will revolutionize your approach. Our podcast offers actionable takeaways and practical advice to supercharge your marketing game. Explore the power of decision-making, the art of nurturing contacts, and the influence of loss aversion in marketing. Discover how anchoring and positive psy ...
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Do you want actionable advice from the best and brightest eCommerce & D2C professionals? Customers Who Click presents D2C eCommerce specific advice to keep your customers clicking. In each episode, you’ll learn from experts sharing tools, success stories and insights on how to grow your eCommerce business. Will Laurenson interviews marketing leaders, from companies such as Fiverr, Virgin Pure, and Jellyfish Group, to help you understand the complete customer journey, their expectations and w ...
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Build a Big Podcast is the marketing podcast for podcasters! How to grow your podcast audience, better connect with listeners, and spread your message through podcasting with podcast marketing tips from media marketing expert David Hooper, author of Big Podcast – Grow Your Podcast Audience, Build Listener Loyalty, and Get Everybody Talking About Your Show.
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In this week’s episode of the “Wiser Loyalty” podcast series ⁠⁠Bill Hanifin⁠ and Aaron Dauphinee offer up their perspective on one last construct that is taken from the Loyalty Academy’s Key Success Factors in Loyalty Marketing (course #112) curriculum. Technological innovations and consumer adoption rates are on the rise, which is creating a new c…
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The Web of Meaning: Integrating Science and Traditional Wisdom to Find Our Place in the Universe . Humans are wired to seek meaning in everything we encounter, even if we're not entirely accurate. But what if we could explore Meaning at an even deeper level? . What if we could connect science and ancient wisdom to understand our place in the univer…
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On this episode: Michael Trager discusses Sand Corps issues with NYC and choosing to build in Thailand instead. Watch This Episode On YouTube! -- Watch, Like, and Sub on YouTube The Yo-11 Minutes Playlist on YouTube Links: TravelZork Travel CDC Gaming Article About Sands Thai Casino and NYC Misadventures Contest to win a copy of: Casino Craps for t…
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This episode continues entrepreneurial lessons derived from Macquarie Technology Group's founders, David and Aidan Tudehope. It looks at the crucial role trust and shared values play in creating a transformative business culture. The episode examines how the Tudehope brothers built a solid foundation of trust, emphasizing transparency and consisten…
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In Episode 11 of the Loyalty Leaders Podcast, Loyalty Summit Global Chair David Feldman sits down with Denis Hure from Reward the World to discuss micro redemptions and the importance of servicerecovery. In Part 2, David is joined by Jonathan Silver from Engage People to talk about Alternative LoyaltyPayments and driving both incremental revenue an…
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A father brings the notion of family loyalty to a whole new level, asking his children to help him rob banks. And a long-suffering employee is really put to the test when his boss asks him to help settle a score with a “special” job. Originally broadcast 12/13/2013 Learn more about your ad choices. Visit megaphone.fm/adchoices…
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Wild Crime Season 2: Murder in Yosemite Episode 1: A Gruesome Discovery: a hand is found, a serial killer confesses. But he's lied about committing hundreds of murders. Is this one real - or a false confession? Produced by Lone Wolf Media for ABC News Studios, streaming on Hulu. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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This week on The Broski Report, Fearless Leader Brittany Broski asks to speak to the physicists of Broski Nation, admires the ‘O Brother, Where Art Thou? Soundtrack, and talks about situationships. 👕 Get your merch here: https://broski.shop/ Follow The Broski Report: https://www.linktr.ee/broskireport https://www.tiktok.com/@broskireport https://in…
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In this Greatest Hits episode, Lauren is joined by subscription expert, Matthew Holman. Over the years, Matthew has worked with hundreds of brands to help transform their subscription models. Matthew is also the Head of Growth at QPilot, a platform which ​​offers merchants dynamic and flexible software to manage their repeat orders. During their co…
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Dive into the world of ecommerce with Stacey Howe, VP at Cotopaxi, as she explores how data and customer feedback drive brand evolution and consumer engagement. Learn why integrating your brand mission with customer insights is key to maintaining relevance and loyalty in a fast-paced market. This episode is a must-listen for ecommerce enthusiasts a…
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In this eye-opening episode, Teal Swan delves into the complex and often misunderstood world of parental alienation. She sheds light on the abusive dynamic where one parent manipulates a child against the other, serving their own agenda. Teal offers invaluable insights for alienated parents, emphasizing the importance of understanding this transgen…
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The CPG Guys are joined for this episode by Neil Murphy, Chief Revenue Officer at Bridg, a data and audience platform built exclusively for brick and mortar retailers and their CPG partners that powers retail media success. The platform solves a longstanding challenge – identifying and targeting in-store customers that aren't part of loyalty or rew…
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“Did I tell you about the time I …” These seven words are one of many ways we signal one of our favorite things is coming next: a story. We can’t get enough of stories and look for them everywhere, from news to conversations to the commercials we can’t avoid on TV. Stories are an essential part of the human experience. In today's world, storytellin…
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American Airlines status isn't as easy as it used to be, but there are some shortcuts for those who think they'll be flying American Airlines enough to really want it. We'll discuss those shortcuts in this episode of Frequent Miler on the Air. (00:58) - Reader, Matt has been frustrated by Bilt's customer service... (Mailbag) (07:16) - AAdvantage® A…
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The Award Travel 101 Podcast is brought to you in part by Thrifty Traveler Premium. Get Thrifty Traveler Premium deal/award alerts sent straight to your inbox. Use promo code “AT10” for $10 off your first year. Recent finds include: Business Class to Switzerland for 60K Japan for 55K R/T Business Class to Europe starting at 45K You can find these a…
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