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Are you struggling with unwanted behaviors? Recovery is possible! In this podcast, you'll hear real stories of hope and healing. We represent an organization with 20+ years of experience helping people recover from addictions through a blend of Christian spirituality and psychology. You'll also learn about the science of behavior change and how to get started on your own journey to recovery. So whether you're just starting out or you've been fighting for a long time, there's something here f ...
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Amazing Business Radio

Shep Hyken & C-Suite Radio

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Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variet ...
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Tips on How to Eliminate Friction for Your Customers Shep Hyken interviews David Avrin, customer experience speaker and consultant. He talks about his latest book, Ridiculously Easy to Do Business With: A practical guide to giving customers what they want—when and how they want it, and shares actionable tips on providing a hassle-free customer expe…
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Today’s Topics: 1, 2) The normalization of satanism and witchcraft is now nearly complete https://www.exposingsatanism.org/the-normalization-of-satanism-and-witchcraft-is-now-nearly-complete/ 3, 4) The satanic ritual calendar imitates the Catholic calendar https://www.exposingsatanism.org/satanic-ritual-calendar/…
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How to Get into the Customer Experience Mindset Shep Hyken interviews Blake Morgan, customer service expert, bestselling author, and the host of The Modern Customer Podcast. She talks about her latest book, The 8 Laws of Customer-Focused Leadership: The New Rules for Building a Business Around Today's Customer, and how to create a culture that prio…
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Embracing Changing Customer Needs Shep Hyken interviews Robert Spector, international keynote speaker, and bestselling author. He talks about his latest book, The Century-Old Startup: The Nordstrom Way of Embracing Change, Challenges, and a Culture of Customer Service and how any company can stay in business during the most challenging times. This …
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A Good CX Starts With a Good EX - How to Create a Fulfilling and Meaningful Employee Experience Shep Hyken interviews John DiJulius III, Founder and Chief Revolution Officer of The DiJulius Group and bestselling author. He talks about the role of leadership and company culture in shaping a positive work environment. This episode of Amazing Business…
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Today’s Topics: 1) Some military trainees at Lackland AFB, San Antonio are taught and practice witchcraft https://www.youtube.com/watch?v=WWoGIODAYnI 2, 3, 4) Is the gift of impartation a charismatic gift based on Sacred Scripture, or a protestant novelty that has spilled into the Catholic Charismatic Renewal?…
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How to Proactively Anticipate Customer Needs Shep Hyken interviews Mikhail Naumov,founder and CEO of Paylode Inc. He discusses how businesses can enhance their customers' experiences by proactively addressing their secondary and tertiary needs, going beyond just selling their core products or services. This episode of Amazing Business Radio with Sh…
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Today’s Topics: 1) Penile plethysmography https://en.wikipedia.org 2) Saint Luke Institute https://en.wikipedia.org/wiki/Saint_Luke_Institute 3) Sexual abuse treatment includes arousal test https://www.tampabay.com/archive/2002/04/13/sexual-abuse-treatment-includes-drug-arousal-test/ 4) Fr. Bachand and the Saint Luke Institute https://lasalettejour…
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Transforming Customer Experiences One Interaction at a Time Shep Hyken interviews Brian Higgins, Chief Customer Experience Officer of Verizon Consumer Group. He talks about how every interaction can shape brand perception and how to use AI to enhance customer and employee experience. This episode of Amazing Business Radio with Shep Hyken answers th…
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How Curiosity and Innovation Can Transform Your Business Shep Hyken interviews Joseph Michelli, keynote speaker, organizational consultant, and bestselling author. He discusses the principles and strategies in his latest book, Customer Magic – The Macquarie Way, including reimagining customer experience, empowering employees, and transforming busin…
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