show episodes
 
The Voice of Retail is a weekly podcast hosted by retail pioneer, advisor and keynote speaker Michael LeBlanc and is produced in conjunction with Retail Council of Canada. Each and every week I interview the most interesting people in and around the retail industry, examining the key issues and strategies on the minds of thought leaders in Canada, the U.S. and around the world. © 2018-2023 M.E. LeBlanc & Company Inc. All Rights Reserved.
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Dan Crosby, a serial entrepreneur, real estate investor, and car enthusiast, serves as CEO of CanadianProtein.com, a leading e-commerce supplement brand in Canada. Additionally, he leads Coachwood Capital, a real estate investment firm, overseeing a real estate portfolio exceeding $100 million. His channel features valuable insights on business, real estate, entrepreneurship, and mindset. Ready to become a millionaire yourself? I want to give you the tools for FREE! Simply go to: https://dan ...
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show series
 
Craig and Casdin Parr, Vice President Retail Advisory Services at JLL Canada, discuss the current state of Canada’s retail leasing market, delving into the challenges and opportunities facing various retail sectors. They explore how high street retail in cities like Toronto and Vancouver is experiencing a resurgence, with significant openings. Parr…
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In this podcast episode, we dive deep into the challenges we're facing with logistics.We'll discuss the inefficiencies we've encountered, our plans to streamline our processes, and the steps we're taking to ensure smoother operations moving forward.Stay tuned for an inside look at our logistical hurdles and solutions!📈 I went from $0 to $200M+ Net …
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Is whey protein really all it's cracked up to be? Join Scott and I as we delve into why whey protein might be overrated. Examining the hype versus the reality, we uncover the potential drawbacks and misconceptions surrounding this popular supplement.📈 I went from $0 to $200M+ Net Worth 🤑 Ready to become a millionaire yourself? I want to give you th…
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Meet DUER founder and CEO Gary Lenett. This Vancouver-based brand features performance fabrics beyond denim in bottoms, tops, and outerwear for both men and women. It boasts a global wholesale network of over 1,000 doors, seven retail locations in Canada and the US, and a rapidly expanding North American e-commerce presence. Its vision is to be pla…
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Embarking in making your business? Then be ready with Clark and I in this must-watch video, we reveal four crucial facts that can set you on the path to earning millions with your startup. From identifying market opportunities to securing the right funding, these insights are essential for any aspiring entrepreneur. Learn the strategies and mindset…
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Join us as we dive deep into the journey of successful entrepreneurs who transitioned from just trying to stay afloat to thriving in the competitive world of business. In this episode, we explore the stories of real business leaders, like Ben Mallah, who manage multi-million dollar real estate portfolios while staying true to their roots. Discover …
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Meet Michaela Wessels, CEO and co-founder of Style Arcade. Forbes described her innovative AI merchandising solution as the 'first of its kind' for retail, so I wanted to learn more. Michaela shares her industry insights and insights into the AI-powered tool that replaces spreadsheets with intelligent analytics and digital range planning. About Mic…
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Curious about whether online or retail sales is the better choice for your business? Join us in this comprehensive video, we break down the pros and cons of both selling strategies. From the convenience and reach of e-commerce to the tangible experience and customer interaction of brick-and-mortar stores, we explore what each approach has to offer.…
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Meet Sabir Semerkant, an eCommerce consulting guru with 25+ years in e-commerce and over a billion dollars in revenue growth to his credit. Sabir shares insights into his framework, which unlocks 2X-10X growth for any e-commerce business with Product-Market Fit. About Michael Michael is the president and founder of M.E. LeBlanc & Company Inc, a sen…
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In a wide-ranging and overdue conversation, I catch up with James Connell, one of the industry's most experienced retail marketing, customer experience, brand and omnichannel executives. We talk about the evolution of customer experience, marketplaces, lessons learned from Asia and abroad, and his local & global consulting work here in Canada About…
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Craig and Lee discuss La Maison Simons’ ambitious expansion into Toronto, focusing on the retailer’s move into spaces vacated by Nordstrom at CF Toronto Eaton Centre and the Yorkdale Shopping Centre. With a $75 million investment, Simons plans to open two new stores which could become the top-sellers in the chain. The expansion reflects Simons’ str…
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Clark and I discuss is being a millionaire really as convenient as it seems? In this eye-opening video, we explore the realities of millionaire life, uncovering both the perks and the challenges. Building on the insights from our previous video, 'How I'm Making Millions In Costco,' we dive deeper into the strategies that helped me achieve financial…
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Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada. My guest on this Encore episode from the summer of 2023 is Rob Smith, veteran retailer and now the CEO and Founder of The Phluid Project, GET Phluid, and The Phluid Phoundation; he has created a brand, combinin…
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Join Clark and I share how we turned convenience into a multi-million dollar venture. Learn the strategies and tips that helped me capitalize on Costco's unique business model, from product selection to maximizing savings. Whether you're a fellow entrepreneur or just curious about innovative ways to make money.📈 I went from $0 to $200M+ Net Worth 🤑…
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Join Scott and I Ever wondered how some players seem to always come out on top in the free market? In this revealing video, we explore the controversial strategies used to manipulate the market to their advantage. From insider trading to market monopolies, we uncover the tactics that can skew competition and influence prices. Gain insight into the …
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Join Scott and I as we unlock the secrets that millionaires use to maximize their homeownership journey! In this exclusive video, we reveal tips and strategies that can help you build wealth through smart real estate decisions. From leveraging home equity to savvy investment tactics, learn how to make the most of your property and create long-term …
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In this episode, I tap into John Lee's decades of reverse retail logistics experience. He discusses the importance of a seamless customer returns process, reasons for cart abandonment due to unclear return methods, and strategies using data analytics and personalization to reduce returns. We also explore managing high return rates, innovative solut…
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Join Scott and I as we debunk the myth that homeownership is out of reach for everyone. While the dream of owning a house may seem distant for some, it's not necessarily impossible. Join us as we explore practical strategies and insights to help you work towards your goal of homeownership. From budgeting tips to building credit, we'll provide actio…
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On this episode, I sit down with a colleague from back in my work on the brand side, Craig Baxter, Group President ofTechtronic Industries Canada Inc., part of a global 13 billion dollar powerhouse tool house of brands that includes Milwaukee, Ryobi, andHoover. In a wide-ranging and engaging conversation, Craig talks about radical innovation, retai…
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Dan and Clark give an update on the performance of BioSteel, their experiences in cleaning up a bankrupt business and the progress of restoring key retailers in Canada and the United States.📈 I went from $0 to $200M+ Net Worth 🤑 Ready to become a millionaire yourself? I want to give you the tools for FREE! Simply go to: https://dancrosby.com/-Liste…
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Scott and I delve into the intricacies of branding, from the psychology behind it to the importance of consistency and authenticity. Whether you're an entrepreneur, marketer, or simply curious about the power of branding, this video will shed light on the lesser-known aspects that can make or break a brand's success. Get ready to expand your unders…
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Recorded at the Cox School of Business at SMU in Dallas, Texas, in front of a live studio audience, my guest is my good friend and Remarkable Retail podcast partner Steve Dennis on the occasion of the book launch event for Leaders Leap, his latest book already climbing up the charts as one of the top business books of the year. About Steve Steve De…
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My guests on this episode are Tanya Bevington, Head of Communications for IKEA Canada, and Anthony Chelvanathan, Chief Creative Officer at Edelman Canada. They discuss the insights and unique creative partnership behind Ikea Canada's clever and brilliant "Second-Hand Tax (SHT) is Happening" campaign. The brand discovered recently that in Canada, th…
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Craig interviews Stephen Bailey, Chief Marketing Officer of iconic Vancouver-based footwear brand John Fluevog. They discuss the evolution and unique positioning of John Fluevog Shoes within the footwear industry. Bailey reflects on his 20 years with the Vancouver-based company, emphasizing its dedication to creating “unique soles for unique souls.…
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In this episode, we're talking about evolving fraud trends in retail with Kim Sutherland, Vice President of Fraud and Identity from LexisNexis Risk Solutions. Explore strategies for mitigating fraud risks while maintaining a seamless customer experience. Gain insights from their latest True Cost of Fraud study, which revealed the significant financ…
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Craig and Sarah Power, Founder of INLAND, discuss the journey of the INLAND platform that has helped shape the landscape of Canadian fashion by showcasing over 500 designers since its inception in 2014. This year marks the 10th anniversary, and the celebration is set to take place at the CF Toronto Eaton Centre. Power discusses INLAND's commitment …
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In this leadership-focussed episode, something different, something new. My guest is Taylor Cavanaugh, who takes a big, complicated life and shares insights from his time with the U.S. Navy Seals and the French Foreign Legion (the first American in history to be part of both), emphasizing leadership and resilience. He discusses his public exposure …
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Meet Alicia Chin, Director of Sustainability and Social Impact at VF Corporation, who discusses activewear brand and retailer icebreaker's open admission of falling short in their 100% plastic-free ambition. We delve into the challenges, the progress made, and how their transparency sets a precedent for retail industry-wide sustainability efforts. …
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Meet Deb Craven, President of Longo's, one of Canada's most popular grocery stores with dozens of locations and more on the way across Southern Ontario. I joined Deb in the Longo's Store Support offices, and we talked about leadership and what it takes to innovate and compete in the crowded Southern Ontario grocery marketplace. Deb also previews he…
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Craig and Adam X., Founder and Creative Director at Adam X Atelier, discuss the foundation and philosophy behind his designs, highlighting his multicultural background and his passion for art and fashion. Adam’s journey began with foundational courses at George Brown College and styling at Ryerson University, leading him to discover the communicati…
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Meet Rose Patten, one of Canada's pre-eminent business and strategic thinkers. We talk about her life, stellar career, role as Chancellor of the University of Toronto, and her book, Intentional Leadership, filled with insights on strategy and leadership that you need to hear again, or for the first time, in my interview from spring 2023. In this ep…
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Craig and Lee discuss the relocation of Harry Rosen’s flagship store from 82 Bloor Street West to 153 Cumberland Street in Toronto’s upscale Yorkville neighborhood. This move from its long-standing Bloor Street location represents a major development in the city’s retail scene. The store’s design features will include a three-floor layout and expan…
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Craig and Josh Katz, Assistant Vice President of Leasing at RioCan Real Estate Investment Trust, discuss Katz’s extensive career in commercial real estate, starting with his entry into the industry right before the 2008 financial crisis. Katz highlights the resilience of certain retail categories and the innovative approaches taken by RioCan to nav…
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Craig interviews Christina Morrow, Founder at Vancouver-based Wicked Rose, about Morrow’s journey of creating a groundbreaking women’s martial arts activewear brand. Morrow shares her personal motivation, driven by the lack of suitable clothing options for women in martial arts, which led her to develop a brand that combines high quality, performan…
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Gary Hawkins is a visionary and retail industry treasure whose deep industry knowledge combines operational experience and technology savvy to provide a unique perspective. Gary joins Michael to discuss his fourth book, coming this April but available for pre-order now, "Bionic Retail: How to Thrive in an Exponential World." About Gary Gary Hawkins…
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Craig Patterson and Bernard Leblanc, President and Chief Executive Officer at La Maison Simons, discuss the opening of Simons’ new store in Halifax, marking the Quebec City-based retailer’s first venture into the Atlantic provinces. Leblanc shares insights into the $20 million investment and the store’s design, which pays homage to Halifax’s mariti…
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Jim Fielding's dynamic career has spanned senior leadership roles at top global brands, including Disney, DreamWorks, and Twentieth Century Fox, anchored in experience and an early career at The Gap, Lands' End, and as CEO of Claire's Stores; He joins me in an exclusive interview to talk about this new book ALL PRIDE, NO EGO: A Queer Executive's Jo…
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Craig and Lee discuss the recent announcement of closures of two long-standing establishments in Yorkville, Toronto – Pusatiri’s grocery and Flo’s Diner. Pusatiri’s, known for its upscale grocery offerings, is closing due to a strategic decision by the owners, with plans for the space potentially converting into a restaurant. The closure of Flo’s D…
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Thinking about becoming a landlord? Hold on! Scott and I discuss the harsh realities of being a landlord and why it's not all it's cracked up to be. From dealing with difficult tenants to unexpected property maintenance costs, we uncover the frustrations and challenges that come with property ownership. Whether you're a seasoned landlord or conside…
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Craig and Ali Baker, Vice President at Avison Young in Toronto, discuss the dynamic landscape of Canadian retail, focusing on the transformative effects of the pandemic and the shift towards suburban markets. In the conversation, Baker highlights the resurgence of suburban strip plazas and the competitive nature of these markets, driven by the pand…
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Retail Transformation maven Oliver Banks is back on the podcast live from the U.K., discussing his new book, "Driving Retail Transformation: How to Navigate Disruption and Change." Using a clever set of automotive metaphors, Oliver takes us through his retail transformation steering wheel tool. He takes us to a better place in our journey to becomi…
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Craig and Lee discuss the latest retail developments on Robson Street, a key shopping area in downtown Vancouver. They highlight significant changes, such as the transformation of the former Victoria’s Secret location into an adidas Concept store and the relocation of Roots due to Arc’teryx taking over its prime spot. This episode delves into the d…
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Scott and I discuss the fascinating journey of BioSteel, from its humble beginnings, recent acquisition to its promising future. Discover the secrets behind their strategy for success and get inspired to build your own path to greatness! Don't miss out on this insightful episode!📈 I went from $0 to $200M+ Net Worth 🤑 Ready to become a millionaire y…
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Bill Moir, Managing Director and EVP Canada for Specsavers is back on the podcast as this Vancouver-based international retailer celebrates the opening of its 100th store in Canada, including a successful launch in Ontario, Alberta, and British Columbia, with plans for expansion into Manitoba. Together, we unpack the successful business model and m…
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Craig and Eric Sherman, Head of National Operations at First Capital REIT discuss Eric’s extensive experience in the retail real estate industry, highlighting his journey from a summer student to the head of national operations at First Capital REIT. Eric reflects on his start in the industry, emphasizing the lack of awareness about retail real est…
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Craig and Lee discuss CF Sherway Gardens, a Toronto shopping centre that boasts high sales per square foot productivity as new retailers open. The mall is anchored by Hudson’s Bay, Saks Fifth Avenue, and Harry Rosen, and will be welcoming new retailers such as Arcteryx, Ray Ban, and Alo Yoga. The future of Saks Fifth Avenue at the mall is uncertain…
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Meet Marshal Kay, Global Director, Retail Transformation Services for Avery Dennison Smartrac, who takes us through the retail business case for RFID, from supper accurate inventory to Loss Prevention, seamless self-checkout and more, and what it takes to break through with this robust process and technology solution. Avery Dennison's RFID homepage…
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Scott and I talk about the power of perseverance with our latest video! In a world where challenges can seem overwhelming, it's essential to hold onto your dreams. Join us as we delve into the importance of persistence and staying motivated, no matter the obstacles. Get ready to be inspired and empowered to never give up on your aspirations! Rememb…
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In this episode, Scott and I discuss the dangers of microplastics and how they can seep into water or other products packaged with a plastic bottle.📈 I went from $0 to $200M+ Net Worth 🤑 Ready to become a millionaire yourself? I want to give you the tools for FREE! Simply go to: https://dancrosby.com/-Listen On All Major Podcast Platforms:https://a…
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