Best Techtown Podcasts (2024)

1
Building Business Podcast | Ep. 22 ft. Marlo Rencher 26:22

1+ y ago26:22

26:22

Dr. Marlo Rencher, former senior director of technology-based programs at TechTown Detroit, sat down with Angeline Lawrence to discuss how TechTown’s technology-based programs will work to address mobility issues facing Detroit and the future of Detroit as an epicenter for mobility innovation. During her tenure at TechTown, Marlo worked to ensure o…

1
Building Business Podcast | Ep. 21 ft. Myles Morgan 31:44

1+ y ago31:44

31:44

Myles Morgan, a trained therapist who chose a path toward leadership and entrepreneurship provides a deep dive exploring the inner work that founders, leaders, and creatives must engage in to produce consistent breakthroughs on their journey to execute visions. Some of the topics include: The difference between traditional therapy and fulfillment c…

1
Building Business Podcast | Ep. 20 ft. Christina Devlin 23:50

1+ y ago23:50

23:50

Christina Devlin, retail strategist at TechTown Detroit, discusses the growth of brick-and-mortar businesses in the face of online stores and COVID-19. She shares tips and strategies for retailers to prepare for the holiday shopping season.By TechTown Detroit

1
Building Business Podcast | Ep. 18 ft. Chinonye Akunne 23:22

2y ago23:22

23:22

Importance of Customer Engagement Chinonye Akunne, founder and owner of ILERA Apothecary, is a TechTown Detroit alum. We discuss the importance of customer engagement and how it led to the expansion of her business. Chinonye Akunne, MPH, is an award-winning entrepreneur and leader. She has a history of building and running organizations including I…

1
Building Business Podcast | Ep. 17 ft. Donald T Robinson 14:46

2y ago14:46

14:46

Donald Robinson II was born in Detroit, MI. He is a web developer/designer, audio and video producer, content creator and tech instructor. He has worked extensively in teaching coding and web development to kids. He has worked as a tech instructor for JOURNi, Ford Fund/The Bus Stops Here Foundation’s Innovation Huddle, SMASH Wayne State University,…

1
Building Business Podcast | Ep. 16 ft. Nate Talbot 35:02

2y ago35:02

35:02

Nate Talbot, Detroit Blockchain Center Check out this month’s episode as Angeline Lawrence, director of entrepreneurial education at TechTown Detroit, interviews Nate Talbot, director of the Detroit Blockchain Center. He explains the blockchain and how entrepreneurs can use NFTs (non-fungible tokens) as a digital strategy to grow their business.…

1
Building Business Podcast | Ep. 15 ft. Paula Tutman 37:37

2y ago37:37

37:37

Elle, also known as Paula Tutman, is a multi-award-winning broadcast journalist and inventor of the patent-pending Bra-Less Bra, an Instant Cleavage Sculpting Solution™. Tutman shares her journey of entrepreneurship as she solved a painful problem for full-figured women.By TechTown Detroit

1
Building Business Podcast | Ep. 14 ft. Mark S. Lee 27:38

2y ago27:38

27:38

We discuss the longevity of Mark S. Lee as a marketing and communications professional and his experience as a writer covering stories about small businesses in the Michigan Chronicle and Crain's Detroit Business publications. He also shares the five (5) mistakes companies make when communicating to their potential customers.…

1
Building Business Podcast | Ep. 13 ft. Myka Burley 24:41

2+ y ago24:41

24:41

Myka Burley is a native Detroiter, and oversees digital equity and inclusion investments and initiatives as a Program Manager on the Education & Employment team of the Rocket Community Fund. Connect 313 efforts has nearly 85,000 Detroit homes enrolled in EBB (Emergency Broadband Benefit) program. She studied Behavioral Science at the University of …

1
Building Business Podcast | Ep. 12 ft. Kate Bryan 21:07

2+ y ago21:07

21:07

Kate Bryan is an Emmy-nominated producer, writer, storyteller and founder of The 1 Girl Revolution and host of The 1 Girl Revolution Podcast. 1 Girl Revolution is a multimedia platform that uses Facebook, Twitter, Instagram, YouTube and a podcast to highlight the stories of everyday women and girls who are changing the world through their lives. 1 …

1
Building Business Podcast | Ep. 11 ft. Paul Jones 37:03

2+ y ago37:03

37:03

Interview Paul Jones, Business Support Director with Invest Detroit. We discuss the new funding with New Economy Initiative, Southeast Michigan Community Foundation and Invest Detroit. Paul explains the importance of a digital strategy for small businesses and the need for business support organizations need to track the results from programs and c…

1
Building Business Podcast | Ep. 11 ft. Erin Bonahoom 17:28

2+ y ago17:28

17:28

Erin Bonahoom is the founder of Canvas Legal, PLC, a law practice based in Detroit that provides comprehensive legal services to established businesses, startups, and nonprofits in Southeast Michigan. Erin advises nonprofit organizations and businesses from a variety of different industries in connection with formation, governance, employment, gene…

1
Building Business Podcast | Ep. 10 ft. Dr. Marlo Rencher 33:17

2+ y ago33:17

33:17

Conversation on Tech with Dr. Marlo Rencher. Insightful discussion about Tech Programs at TechTown and why Business Owners should embrace Tech. Marlo is TechTown’s Director of Technology-Based Programs. She works to ensure that our tech-based programs are as diverse, inclusive, and equitable as possible. She is an entrepreneur, anthropologist and e…

1
Without Them, There’s Nothing 18:26

2+ y ago18:26

18:26

The new year is nearly here, and for New Jersey’s Malachy Parts & Service that means a renewed focus on taking care of technicians and their families, plus working to stay ahead of the competition on training and tech. Find out why CEO Rich Malachy calls 2021 “a year for the books,” and how he’ll keep the momentum in 2022. Also joining us is Smart …

1
Building Business Podcast | Ep. 9 ft. Belinda Turner-Dubois 33:28

2+ y ago33:28

33:28

Belinda Turner-Dubois Conversation on creating economic opportunity and access to capital in our community. By assisting individuals support their families by owning their own businessesBy TechTown Detroit

1
You Live and You Learn 19:30

2+ y ago19:30

19:30

Gary Schermann, president of General Parts Group, walks Service Calls through his company’s approach to technician training. Continuing education is “critical,” he says, especially now as manufacturers release new equipment technologies. Next, Dan Reese, director of training at CFESA, shares the costly training error that ruined a resort’s buffet w…

1
Halloween Edition - Answering a Call at a Haunted Kitchen 19:51

2+ y ago19:51

19:51

In the spirit of Halloween, Jason Quinones, regional supervisor at Clark Service Group, talks about the time he answered a service call at a Pennsylvania nursing home. To his surprise, employees pointed to a ghost as the reason for an oven’s faulty pilot light. But first, Clint Wilson, technician support supervisor with Smart Care Equipment Solutio…

1
Preparing for a Disaster 17:34

3y ago17:34

17:34

By Techtown

1
Building Business Podcast | Ep. 8 ft. Ned Staebler 24:38

3y ago24:38

24:38

On this week's episode, host Lawrence Jackson interviews TechTown's fearless leader, Ned Staebler for a frank discussion on leadership and entrepreneurship.By TechTown Detroit

1
The Best Ways To Service High-Tech Equipment 17:40

3y ago17:40

17:40

From touch-screens to Wi-Fi capabilities, foodservice equipment continues to evolve. Paul Pumputis, service manager at Duffy's AIS, gives a couple tips for techs when it comes to keeping up with smart equipment. Next up, Scott Hester, president of RSI, recalls a service visit involving a neglected margarita machine at a Mexican family-dining restau…

1
Building Business Podcast | Ep.7 ft. Justin Erickson from U of M's DNEP Program 24:00

3y ago24:00

24:00

Deep dive into the DNEP Program (Detroit Neighborhood Entrepreneurs Project) and some of the outstanding work the students from University of Michigan have done.By TechTown Detroit

1
Keeping Up Beverage Equipment 18:59

3y ago18:59

18:59

EMR Technician Craig Anderson shares what he knows about cleaning soda and beer lines, the challenges of running bundle tubing, and what’s really going on in those touch-screen soda fountains. Then John Schwindt of Hawkins Commercial Appliance Service explains what happens when unqualified installers hook the fryer oil supply to a nearby gas manifo…

1
Building Business Podcast | Ep.6 ft. Dawn Batts 25:36

3y ago25:36

25:36

On this week's episode, host Lawrence Jackson interviews Dr. Dawn Batts, Capital Strategist at TechTown. Dawn reveals insights about raising capital and what it takes to be successful whether that be as a tech founder or a small business owner.By TechTown Detroit

1
The Case of the Fried Fryer 18:36

3y ago18:36

18:36

By Techtown

1
Building Business Podcast | Ep.5 ft. Shawntay Dixon 31:24

3y ago31:24

31:24

In episode 5 of the Building Business Podcast, LJ has a conversation with Shawntay Dixon, a 20-year business development professional with experience as a business consultant, trainer and director of entrepreneurship programs. Shawntay holds an MBA in Management, the Certified Workforce Development Professional designation and is a Certified DISC C…

1
Building Business Podcast | Ep.4 ft. Warren Galloway 27:45

3y ago27:45

27:45

In the fourth episode of the Building Business Podcast, Lawrence Jackson interviews TechTown Capital Strategist, Warren Galloway, about funding and preparation for funding.By TechTown Detroit

1
Building Business Podcast | Ep.3 ft. Christina Devlin 20:11

3y ago20:11

20:11

In the third episode of the Building Business Podcast, Lawrence Jackson interviews TechTown Retail Strategist Christina Devlin to discuss entrepreneurship, TechTown's resources and doing business in Detroit.By TechTown Detroit

1
Building Business Podcast | Ep.2 ft. Dr. Paul Thomas 27:43

3y ago27:43

27:43

In the second episode of the Building Business Podcast, TechTown's Lawrence Jackson speaks with Dr. Paul Thomas, MD of Plum Health in Detroit, MI about alternative delivery of heath care and combating the high cost of heath insurance.By TechTown Detroit

1
Bringing Kitchens Back Online 17:25

3y ago17:25

17:25

With the Restaurant Revitalization Fund in full swing, more restaurants are coming back online following pandemic-related shutdowns. Elmer Schultz Services Owner and President Kirby Mallon, based in Philadelphia, shares advice on powering up equipment that sat dormant. Mallon, who also serves as CFESA president, adds a few thoughts on bringing more…

1
Building Business Podcast | Ep.1 ft. Pierre Batton 19:04

3y ago19:04

19:04

In the premiere episode of the Building Business Podcast, Lawrence Jackson, TechTown's director of entrepreneurial education, interviews Pierre Batton, executive vice president of small business services at Detroit Economic Growth Corporation.

1
What You Need to Know About Dishmachines 17:41

3y ago17:41

17:41

Eric Luna, field service supervisor at Commercial Kitchen Parts & Service, answers questions from the community about dishmachines. Hear what he has to say about dealing with what some call biohazards, along with temperature readings, low voltage shorts, safety circuits and more. Next, Paul Pumputis, service manager at Duffy's AIS, talks about how …

1
Leading Women in the Equipment Service Industry 20:46

3+ y ago20:46

20:46

By Techtown

1
State of the Service Industry 17:25

3+ y ago17:25

17:25

In this episode, Service Calls checks in with Duffy’s AIS CEO Wayne Stoutner for advice on how techs in the field can overcome COVID fatigue, and how to best prepare to bring equipment online—whether it sat as a result of pandemic-imposed closures or is a new installation. Next, Gary Petitti, president of Gary’s East Coast Service, solves an issue …

1
Hot-Side Equipment Best Practices 13:53

3+ y ago13:53

13:53

By Techtown

1
What’s to Come in 2021 19:13

3+ y ago19:13

19:13

John Schwindt of Hawkins Commercial Appliance Service shares what challenges, changes and hope he sees in the year ahead. Dan Cone of Dan Cone Group explains how the service company helped a relief organization feed thousands of people affected by a natural disaster. And service technicians with General Parts, Clark Service Group and EMR reveal wha…

1
Making Remote Training Work 17:48

3+ y ago17:48

17:48

Many service technicians have switched from in-person to remote training as a result of the pandemic. But remote training can have its challenges, including limited hands-on experiences and a lack of face-to-face interactions. Dan Reese, director of training for CFESA, arms techs with the tools they need to succeed in remote training. Rich Bunt of …

1
Cold-Side Equipment Tips from Scott Hester 17:46

3+ y ago17:46

17:46

[removed] Refrigerated Specialist’s President Scott Hester answers questions about cold-side equipment from the Techtown community. Learn how blast chillers work, how to properly service R290 refrigerant and what to do if you see dry ice in a walk-in. Up next, techs from General Parts and Service, Gary's East Coast Service and Hawkins Commercial Ap…

1
How to Ensure a First-Time Fix 18:55

4y ago18:55

18:55

It’s even more crucial to deliver a first-time fix during the pandemic. It helps minimize calls to a foodservice facility and keeps costs down for the operator. But it’s not always easy. EMR Parts and Distribution Manager Bill Boling lists how techs can best set themselves up for a first-time fix. Garrett Warren of Joe Warren & Sons finds an operat…

1
Be Part of a Community 17:02

4y ago17:02

17:02

By Techtown

1
Warranty Best Practices 14:06

4y ago14:06

14:06

By Techtown

1
Overcoming Challenges 17:01

4y ago17:01

17:01

It’s a new world for service techs, and the COVID-19 pandemic is still very real. In this episode of Service Calls, Kirby Mallon, owner and president of Elmer Schultz Services, shares what he sees as the top challenges for techs in the field right now, and how they can overcome them. Pat Finley, lead master certified technician at General Parts, di…

1
Tech Training for Today and for a Career 13:37

4y ago13:37

13:37

In this episode, Choquette CKS Vice President Jennifer Linton talks about supporting techs, even during these strange times. She also offers advice on how techs can get the most out of mentoring. Next, Tammy Blon of American Kitchen Machinery and Repair recalls a story of an operator who tried to take shortcuts with a self-cleaning combi oven. Then…

1
Impact of COVID-19 14:18

4y ago14:18

14:18

[removed]By Techtown

1
Master Customer Service 10:15

4+ y ago10:15

10:15

By Techtown

1
Setting Up Planned Maintenance Programs 12:39

4+ y ago12:39

12:39

JR Weber, director of sales at General Parts, gives his top tips on working with clients to set up effective planned maintenance programs. Greg Smith, training and safety manager for EMR, finds an operator has unsuccessfully altered a slicer to match the electrical. And techs from Clark Service Group, Gary’s East Coast Service, Smart Care Equipment…

1
What to Know About Today's Cook-Chill Solutions 15:09

4+ y ago15:09

15:09

By Techtown

1
What’s Ahead for 2020? 17:01

4+ y ago17:01

17:01

By Techtown

1
How to Execute a Smooth Installation 14:55

4+ y ago14:55

14:55

Joe Pierce, owner and CEO of Pierce Parts & Service, shares his top tips for a successful install, from what a contract should address to steps to take after the big day. Duffy’s AIS CEO Wayne Stoutner joins next to talk about a short-sighted operator who refused to invest in a conditioned makeup air system. (Yes, things turned cold.) Plus, service…

1
Failure Isn’t an Option 18:13

4+ y ago18:13

18:13

Stuart Schwadron, RATIONAL USA’s manager of consultant services, talks about the latest features on combi ovens and how to service them in episode three of Service Calls. (Hint: Redesigned touchscreens come with a front membrane that techs can replace if damaged instead of the entire component.) Next, Roy Cagle, install manager for Hagar Restaurant…

1
Under Pressure: From Solving a Fryer Mystery to Keeping Up with Training and Dealing with Stressed Operators 15:17

5y ago15:17

15:17

In episode two of Service Calls, Jay Sanderson, senior technician with Gary’s East Coast Service, explains how he solved the mystery of a malfunctioning thermostat on a countertop fryer. Next, John Schwindt, general manager and vice president of Hawkins Commercial Appliance Service and president of CFESA, talks about the importance of service tech …

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